MOHAMED MANSOOR ALI
Synopsis: An accomplished and dynamic professional with an enriching cross-functional experience of over 5+ years of exposure in Windows Servers, Active Directory, Window Infrastructure Services, Exchange Mail Server, Network & Server administration, Antivirus, Firewall & now seeking Challenging Level Assignments in Information Technology.
Islamic Financial Securities Co. (Doha, Qatar)
System Engineer – System, Application Support & Network Administrator, Dec 2017 to till date
Consolidated Gulf Co. (Doha, Qatar)
Engineer – System & Network Administrator, Dec 2015 to Dec 2017
Ariyan IT Solution Pvt Ltd, (Chennai, India)
System Administrator, Jul 2013 to Nov 2015
DUTIES AND RESPONSIBILITIES:
Excellent technical and supervisory skills involving Installation, maintenance and troubleshooting
Excellent Knowledge of Handling Veritas Backup EXEC 20.3(Gold) for Backup and Restore the data’s both Duplications in one site and Deduplications in disaster Recovery (DR) sites.
Excellent Knowledge of Handling Symantec EndPoint protection and Creating Policies to Manage the Endpoints
Migration of Symantec Endpoint Protection from 12.1 to Endpoint Protection 14.2
Handling Sophos UTM & XG Firewalls for configuring, adding Firewall rules and Maintaining Security Aspects.
Handling Barracuda WAF 660 for Load Balancing the Network Traffic between the servers
Handling Barracuda WAF 660 for Web Application firewall to prevent from Security Attacks
Generating and Uploading New SSL certificates for Production Application Servers
Handling Trend Micro Deep Security and Anti-Malware Prevention for servers
Handling Trend Micro Hosted Email Security for Microsoft Online Exchange Plan.
Excellent Knowledge of Handling Virtualization Technologies like HYPER-V, VMWARE
Troubleshooting the LAN/Wifi Connectivity issues and Iphone, Blackberry configuring
Monthly and Weekly Data Backups
Security File Sharing and Giving Permissions for access Network Printer and Network Drives
Remote Operations (Remote Desktop, Team Viewer, Ammyy Admin) and Support
Configuration, Management of Antivirus and Firewall Settings(Fortinet)
Troubleshooting the peripheral Devices
Installation, Configuring,Troubleshooting, System and Software Updating
Configuration of Outlook and troubleshooting of outlook issue
Operating Systems (OS) installation / re-installation, upgrades and patches for desktops
Create a profile for new user and adding Work group in to domain Environment.
Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries
Installation, Configuration and Administration of Terminal Services and Remote Desktops
Installation, Configuration and Administration of MS Exchange Server 2013/2008/2003/2000
Installation, Configuration and Administration of Web Servers (IIS and Apache)
Maintaining the maximum Server uptime for operations as per the committed SLA.
Supporting various clients those with MS Exchange server 2003/2007/2010/2013 /2016
Handling L1 & L2 level of issues with Iron Port (Email Security, Symantec Message Labs Anti.Spam Cloud Based application)
Addressing Exchange server alerts related to service and database failures.
Being a part in handling new projects like exchange implementation, migration and stabilization.
Taking pro-active measures (on space management, database management, etc.,) to avoid critical situations/pressures (Severity1 tickets)
Handling Mailbox & the distribution list administration.
Handling exchange logs & monitoring the backups & truncation (space management).
Core building the windows 2012/2016 servers & promoting the servers as AD, Web, Database, Mail, File & Backup servers based on the technology requirement.
Managing web-server by hosting HTTP/HTTPS/FTP sites & deploying virtual directories through batch file & through deployment tool. Also handling website’s certificate related issues & IIS 6.0/7.0/8.0 (Basic Level) related issues.
Evaluating & implementing new products with respect to the company’s requirement.
Solid understanding of IIS, Active Directory and Mail Configuration.
Working on networking concepts like creation Vswitches, different types of port groups, Nic
Good experience in using Cisco IOS commands and techniques
Good experience in configuration of iSCSI storage box with the help of Openfiler.
Installation, Configuring, Troubleshooting Operating Systems
Handling Domain Issues, Creating New User and Intra Mail Accounts
Enabling/Disabling Email forwarding and adding to Distribution list
Administering, configuring and troubleshooting of Windows 2016/2012 R2/XP, NT 4.0 and Unix
Excellent in maintaining Microsoft Exchange Servers in designing Network Layouts using MS Visio
Administering and auditing Security of Systems and Network Resources
Managing Data Backups and Restores
Disaster Recovery and Business Continuity Processes
Receiving, logging and managing calls from internal staff via telephone and email
Maintaining an Asset Database and track changes
1st and 2nd line support - troubleshooting of IT related problems from in-house software to hardware, such as Blackberry’s, Laptops, PCs and Printers.
Troubleshoot basic network issues such as ADSL broadband issues
Escalate unresolved calls to the infrastructure support team
Take ownership of user problems and follow up the status of problems on behalf of the use and communicate progress in a timely manner
To maintain a high degree of customer service for all support queries and adhere to all service management principles
Villaggio Mall – CCTV Project Qatar:
Implemented HP DL 360 Gen9 series Server
Amiri Guard (Shooting Range) – Network Implementation
Installing and configuring of Cisco Switches and Routers.
MOQ Hotel– ELV Project Qatar:
Implementation of Cisco IP phones and configuring CUCM
MOQ Mall– CCTV Project Qatar:
Implementation of Cisco UCS C3160 Server/Storage
Dynamics AX 2012 ERP Server implementation-CGC LLC Qatar:
Implementation of Cisco Chassis Blade server 5108/Cisco Fabric Interconnect 6248UP
Configuration of Management Switch (L2), Access Switches (L2) and Core Switch (L3)
TECHNICAL SKILLS AND COMPETENCIES
Active Directory management (Windows 2003/2008/2012/2016)
Backup and restore by using Veritas Backup EXEC Solution 16&20.3
Planning, implementing and managing Active Directory Services.
Installing SSL Certification through windows Internet Information Service.
Creation/Deletion of Shares and Share/NTFS Permission Management.
Installing and troubleshooting Windows 10/ 8/7 and XP.
Backup/Restore of user data and system data.
Configuring and managing DNS, Terminal Services.
Installation, configuration and management of Network, OS Windows 10/8/7/XP and
Windows Server 2003/2008 /2012 /2016
Installation, configuration and management of Active Directory Services.
Troubleshooting for Active Directory related problems.
Symantec Anti.Spam & message labs Cloud based Application.
Knowledge on handling remote management tools like VM Workstation, Dame Ware, VNC, RDP, Putty, etc.
Configuration ACL, NAT in Cisco ASA 5540,ASA 5520
Configuring port forwarding, Natting, Web Filtering,IPS through Firewall
Implementation of 25xx, 26xx Cisco Routers.
Implementation of 3550, 3560 Switches.
WAN Technologies; Frame Relay.
Protocols: TCP/IP, RIP, IGRP, EIGRP, OSPF.
Switching; VLAN’s, Inter VLAN
Access – List, VPN
Backup and restore IOS
Graduated in B.TECH from Anna University in the year 2013.
Plus Two in 2009 from Board of Higher Secondary Examination, Trichy
S.S.L.C in 2007 from Board of public Examination, Trichy.
Microsoft Certification ID : 14796844
Cisco Certification ID : CSCO12931240
Installing and Configuring Windows Server 2012
Administering Windows Server 2012
Configuring Advanced Windows Server 2012 Services
Cisco Certified Network Associate (R&S)
Cisco Certified Network Professional (R&S)
AWS Certified Solutions Architect - Associate
Honesty and integrity
Good organizational and interpersonal influencing skills
Excellent Communication skill
Flexibility to work in any environment
Mohamed Mansoor Ali N
Date of Birth
English, Tamil ( Read /Write/Speak)
No.9 Nadu Street,
Trichy - 620008
Qatar, Doha, Postbox No:200259
Passport Expires on
Valid License (Qatar & India )
Salary Expectation : As Per Industry Standards / Negotiable
DATE: MOHAMED MANSOOR ALI