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System Engineer

Rawdat Al Khail, Qatar
September 16, 2019

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Building No-**, Flat No-** Bin Mahmoud, Doha, Qatar

Mobile: Qatar +974-********), India +91-877*******) Email:


Synopsis: An accomplished and dynamic professional with an enriching cross-functional experience of over 5+ years of exposure in Windows Servers, Active Directory, Window Infrastructure Services, Exchange Mail Server, Network & Server administration, Antivirus, Firewall & now seeking Challenging Level Assignments in Information Technology.


Islamic Financial Securities Co. (Doha, Qatar)

System Engineer – System, Application Support & Network Administrator, Dec 2017 to till date

Consolidated Gulf Co. (Doha, Qatar)

Engineer – System & Network Administrator, Dec 2015 to Dec 2017

Ariyan IT Solution Pvt Ltd, (Chennai, India)

System Administrator, Jul 2013 to Nov 2015


Excellent technical and supervisory skills involving Installation, maintenance and troubleshooting

Excellent Knowledge of Handling Veritas Backup EXEC 20.3(Gold) for Backup and Restore the data’s both Duplications in one site and Deduplications in disaster Recovery (DR) sites.

Excellent Knowledge of Handling Symantec EndPoint protection and Creating Policies to Manage the Endpoints

Migration of Symantec Endpoint Protection from 12.1 to Endpoint Protection 14.2

Handling Sophos UTM & XG Firewalls for configuring, adding Firewall rules and Maintaining Security Aspects.

Handling Barracuda WAF 660 for Load Balancing the Network Traffic between the servers

Handling Barracuda WAF 660 for Web Application firewall to prevent from Security Attacks

Generating and Uploading New SSL certificates for Production Application Servers

Handling Trend Micro Deep Security and Anti-Malware Prevention for servers

Handling Trend Micro Hosted Email Security for Microsoft Online Exchange Plan.

Excellent Knowledge of Handling Virtualization Technologies like HYPER-V, VMWARE

Troubleshooting the LAN/Wifi Connectivity issues and Iphone, Blackberry configuring

Monthly and Weekly Data Backups

Security File Sharing and Giving Permissions for access Network Printer and Network Drives

Remote Operations (Remote Desktop, Team Viewer, Ammyy Admin) and Support

Configuration, Management of Antivirus and Firewall Settings(Fortinet)

Troubleshooting the peripheral Devices

Installation, Configuring,Troubleshooting, System and Software Updating

Configuration of Outlook and troubleshooting of outlook issue

Operating Systems (OS) installation / re-installation, upgrades and patches for desktops

Create a profile for new user and adding Work group in to domain Environment.

Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries

Installation, Configuration and Administration of Terminal Services and Remote Desktops

Installation, Configuration and Administration of MS Exchange Server 2013/2008/2003/2000

Installation, Configuration and Administration of Web Servers (IIS and Apache)

Maintaining the maximum Server uptime for operations as per the committed SLA.

Supporting various clients those with MS Exchange server 2003/2007/2010/2013 /2016

Handling L1 & L2 level of issues with Iron Port (Email Security, Symantec Message Labs Anti.Spam Cloud Based application)

Addressing Exchange server alerts related to service and database failures.

Being a part in handling new projects like exchange implementation, migration and stabilization.

Taking pro-active measures (on space management, database management, etc.,) to avoid critical situations/pressures (Severity1 tickets)

Handling Mailbox & the distribution list administration.

Handling exchange logs & monitoring the backups & truncation (space management).

Core building the windows 2012/2016 servers & promoting the servers as AD, Web, Database, Mail, File & Backup servers based on the technology requirement.

Managing web-server by hosting HTTP/HTTPS/FTP sites & deploying virtual directories through batch file & through deployment tool. Also handling website’s certificate related issues & IIS 6.0/7.0/8.0 (Basic Level) related issues.

Evaluating & implementing new products with respect to the company’s requirement.

Solid understanding of IIS, Active Directory and Mail Configuration.

Working on networking concepts like creation Vswitches, different types of port groups, Nic

Good experience in using Cisco IOS commands and techniques

Good experience in configuration of iSCSI storage box with the help of Openfiler.

Installation, Configuring, Troubleshooting Operating Systems

Handling Domain Issues, Creating New User and Intra Mail Accounts

Enabling/Disabling Email forwarding and adding to Distribution list

Administering, configuring and troubleshooting of Windows 2016/2012 R2/XP, NT 4.0 and Unix

Excellent in maintaining Microsoft Exchange Servers in designing Network Layouts using MS Visio

Administering and auditing Security of Systems and Network Resources

Managing Data Backups and Restores

Disaster Recovery and Business Continuity Processes

Receiving, logging and managing calls from internal staff via telephone and email

Maintaining an Asset Database and track changes

1st and 2nd line support - troubleshooting of IT related problems from in-house software to hardware, such as Blackberry’s, Laptops, PCs and Printers.

Troubleshoot basic network issues such as ADSL broadband issues

Escalate unresolved calls to the infrastructure support team

Take ownership of user problems and follow up the status of problems on behalf of the use and communicate progress in a timely manner

To maintain a high degree of customer service for all support queries and adhere to all service management principles

Project Achievements

Villaggio Mall – CCTV Project Qatar:

Implemented HP DL 360 Gen9 series Server

Amiri Guard (Shooting Range) – Network Implementation

Installing and configuring of Cisco Switches and Routers.

MOQ Hotel– ELV Project Qatar:

Implementation of Cisco IP phones and configuring CUCM

MOQ Mall– CCTV Project Qatar:

Implementation of Cisco UCS C3160 Server/Storage

Dynamics AX 2012 ERP Server implementation-CGC LLC Qatar:

Implementation of Cisco Chassis Blade server 5108/Cisco Fabric Interconnect 6248UP

Configuration of Management Switch (L2), Access Switches (L2) and Core Switch (L3)


Active Directory management (Windows 2003/2008/2012/2016)

Backup and restore by using Veritas Backup EXEC Solution 16&20.3

Planning, implementing and managing Active Directory Services.

Installing SSL Certification through windows Internet Information Service.

Creation/Deletion of Shares and Share/NTFS Permission Management.

Installing and troubleshooting Windows 10/ 8/7 and XP.

Backup/Restore of user data and system data.

Configuring and managing DNS, Terminal Services.

Installation, configuration and management of Network, OS Windows 10/8/7/XP and

Windows Server 2003/2008 /2012 /2016

Installation, configuration and management of Active Directory Services.

Troubleshooting for Active Directory related problems.

Symantec Anti.Spam & message labs Cloud based Application.

Knowledge on handling remote management tools like VM Workstation, Dame Ware, VNC, RDP, Putty, etc.

Configuration ACL, NAT in Cisco ASA 5540,ASA 5520

Configuring port forwarding, Natting, Web Filtering,IPS through Firewall

Implementation of 25xx, 26xx Cisco Routers.

Implementation of 3550, 3560 Switches.

WAN Technologies; Frame Relay.


Switching; VLAN’s, Inter VLAN

Access – List, VPN

Backup and restore IOS


Graduated in B.TECH from Anna University in the year 2013.

Plus Two in 2009 from Board of Higher Secondary Examination, Trichy

S.S.L.C in 2007 from Board of public Examination, Trichy.


Microsoft Certification ID : 14796844

Cisco Certification ID : CSCO12931240

Exam ID


Completed On


Installing and Configuring Windows Server 2012



Administering Windows Server 2012



Configuring Advanced Windows Server 2012 Services



Cisco Certified Network Associate (R&S)



Cisco Certified Network Professional (R&S)



AWS Certified Solutions Architect - Associate



Problem solving

Positive Attitude

Honesty and integrity

Good organizational and interpersonal influencing skills

Excellent Communication skill

Flexibility to work in any environment




Mohamed Mansoor Ali N

Date of Birth



Languages known


English, Tamil ( Read /Write/Speak)

Marital Status



Permanent Address


No.9 Nadu Street,


Trichy - 620008

Trichy Dist.


Present Address


Qatar, Doha, Postbox No:200259

Passport No



Passport Expires on



Mobile No






Driving License


Valid License (Qatar & India )

Salary Expectation : As Per Industry Standards / Negotiable


Contact this candidate