firstname.lastname@example.org • 717-***-**** • Fairfax, Virginia
Green Card Holder • Permanent Work Authorization • No Visa Sponsorship Required
IT professional with 12 years of experience in board spectrum of functions including IT Inventory management and maintenance, Active Directory management, SCCM implementation and administration, Exchange administration, WSUS, organization wide management and administration for Microsoft updates.
Software implementation and upgrade planning.
Microsoft SCCM, Exchange, Active Directory and KMS server.
Windows (7, 8.1 and 10), Windows server (2008, 2008R2, 2012 and 2012 R2).
Training users, remote support.
Microsoft Systems Engineer 10/2008 – Current
Telecom Egypt Cairo, Egypt
Egypt’s main ICT company and an active element in boosting the comprehensive development process in Egypt.
Plan and execute a side-by-side migration project from SCCM 2007 to SCCM 2012, 5 SCCM primary sites servers serving 5K+ client systems.
Expanded SCCM usage to include bare metal install of windows.
Active Directory administrator (2 root domains, 7 sub-domains, 10K+ users and computers).
Exchange administrator (DAG of 5 Hyper-V virtual servers), 10K+ mailboxes, 3 tiers.
IT Manager 04/2007 – 09/2008
FastLink, Cairo, Egypt
A startup pioneer company providing new level of service on internal air flights.
Hired to manage IT inventory and ensure optimized utilization for company IT assets.
Provide support 20+ users and 5 printers.
Microsoft Systems Administrator 12/2006 – 03/2007
Fabulous, Cairo, Egypt
Major Egyptian textile manufacturer, 3 factories, 25 stores distributed across Egypt and exporting to international brands like ToysRUs.
IT inventory management and maintenance, managing 20+ POS and 30+ workstations and laptops.
Active Directory management which included 100+ objects and 20+ group policies.
Microsoft Systems Specialist 11/2004 – 11/2006
EGCom, Cairo, Egypt
Acer Agent in Egypt.
Diagnose and replace defected hardware workstations and laptops.
Software support and troubleshooting for existing customers.
Install OS and required software on bare metal workstations and laptops.
Bachelor degree 2003
Zagazig University, Zagazig, Egypt
In computer science with overall grade Good.
Solutions Associate Windows Server 2008.
oEnterprise Messaging Administrator on Exchange 2010.
oEnterprise Administrator on Windows Server 2008.
Specialist on Microsoft System Center Configuration Manager 2007, Configuration.
oMCSE on Windows Server 2003.
For a complete list of my Microsoft certificates and exams please visit
ID: 861194, Access Code: 31317166