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Customer Service Administrative Assistant

Barre, MA
17 ph
September 11, 2019

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Sharon Kelley

** ******* ****, ***** **. ***** C 978-***-**** Email


I have over 15 years of excellent customer service and clerical work. Customer service is my strength. Proficient in Microsoft products. I am focused and reliable . A team player and easy to work with.


Higgins Energy Alt, Barre MA 07/2015 to current Parts Dept

Started out answering phones and quickly jumped into areas of need. Currently I am responsible for accounts receivable, ordering stove parts, customer service, maintaining employee uniform inventory, generating several end of month reports, I fill in for the scheduling department maintaining the tech schedule, apply for building permits, and schedule maintenance and installs for our customers.

Oriol Health Care, Holden MA 09/2011 to 10/2014 Medical Records

Maintained the doctor credentialing, patient treatment charts and all medical files. Worked closely with admissions and assisted residents and their families with applications and documents. Went through two state audits, passed without deficiency.

B&B Concrete, Oxford MA 08/2099 to 06/2011 Secretary Organized an office for this small concrete company. Started and maintained a file system. Created invoices and estimates for customers. Accounts payable/receivable. Banking, customer correspondence and general office duties.

New England Corporate Intelligence 1987 - 1991

As a Investigator I would work undercover as an employee to gather information about inside theft. I also worked on the surveillance van . Both required daily detailed reports.


Associate of Arts Liberal Arts Bay Path College Magna cum laude graduate 2004


Notary Public My Commission expires 2020

Member of the Massachusetts Bee Keepers Association

T.I.P.S Certified

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