Objective: To work and grow in a highly focused motivated environment as an IT Professional committed to achieve the set objectives by developing personal inter-personal skills in a stimulating challenging environment, building the success of the company.
Summary: Overall 10+ years of experience in architecting and developing both web and client-server applications with ASP.NET 3.0, C#, SQL Server, VB.NET, Pivotal 5.9 and Visual Basic 6.0. Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Managing of all IT operations to meet customer requirements as well as the support and maintenance of existing applications and development of new technical solutions.
AREAS OF EXPERTISE
Operational Process Analysis
Strategic Planning and Leadership
Project Planning, Design, Development & Execution
Productivity and Efficiency Improvement
Customer Satisfaction
Multi-Site Operations
Process Redesign
Change Management
Performance Management
Total Quality Management
Continuous Improvement of Operational processes/Standards
Cross-Functional Team Leadership
Support Incident Management
Revenue Goal/Growth Attainment
Financial Plan Development
Negotiation, Persuasion, and Communication
Training and Leadership Development
Problem Solving
Decision Making
Planning and Deployment of Operational Assets
Operating Infrastructure
TECHNICAL SKILLS:
PROFESSIONAL EXPERIENCE
Finacus Solutions Ltd as Team Lead Feb2018- Present
To Manage Business Critical and adhoc issues.
Handing a team of 5 software engineers.
Requirement gathering and converting into specs with Project Management Plan (PMP)
Generating the critical system report for Senior Managers which implicates the business status.
Also involved in Development in VS 2013 C#
Job Responsility : Finacus Core Banking System
Project at : In house developement .
Technologies : C#, CBS Core,ASP.net., angular 3.0
Details : Understanding CBS system. Development of Critical Report on various modules, understanding the requirement from customers and putting into technical specs and sometimes start the development work., also managing the daily routine Jobs and inform accordingly to management by giving its status.
Job Responsility : Finacus Core Banking System
Project at : In house Implementation .
Technologies : C#, CBS Core, MS-SQL (SSIS), ASP.net.
Details : Understanding CBS system and Legacy System for Implementation. Development of packages using (SSIS) & queries, C# classes on various modules, understanding the requirement and structure of legacy system and converting the data in our CBS System using bulk import. Testing of Data after import and generate the report for tallying data with Legacy system.
Olive Technologies FZE,Dubai UAE as Team Lead May 2011-Dec 2017
To Manage Business Critical and adhoc issues.
Handing a team of 3 software engineers.
Requirement gathering and converting into specs with Project Management Plan (PMP)
Generating the critical system report for Senior Managers which implicates the business status.
Analyze the system enhancement and bug fixes in application
Identifies, diagnoses, and resolves application and service problems
Create and maintain comprehensive documentation for all implemented Application.
Assist in preparation of proposals and solution presentations
Upgrades, and routine software configuration
Manage colleagues by ensuring work given is accomplish in a timely and clear manner
Answer inquiries and provide current and accurate information to users.
Job Responsibility : HR & Payroll ERP System
Project at : Brunel Middle East & Asia, Alpha Tours LLC, Luxottica Global (Italy, Dubai), Sobha
Middle east, Levant, Al Nasser Holdings, TUV, ADVOC, QBG, Alam Steel etc
Technology : Asp.net, VB.net MS-SQL,MVC 2,Angular.Js
Details : End to End Solution of ERP system for Corporate Companies which consist of Attendance, Multi currency Payroll, Employee Asset Management and various other modules. Interfacing web services with many bank for salary transfers accordingly, also various other service designed for corporate having inter continent business infrastructure setup.
Information Technologies Services (ITS) Dubai as Team Leader Feb 2010 - April 2011
Job Responsibility : Pivotal CRM Application Support (2nd & 3rd Level)
Project at : Du Telecom (EITC).
Technology : Pivotal 5.9, VB, MS SQL 2005, Oracle.
Details : Handle the day to day support activity of user reporting the problem regarding the application and its performance issue, Users data reporting, data Analysis, Monthly & weekly reports, Adaptive maintenance of servers. Enhancement & Bug Fixes.
Emirates Group of IT (CMMI Level 3) Dubai as Software Engineer May 2006 - Dec 2009
Job Responsibility : One Network Application Support (2nd & 3rd Level)
Technology : Pivotal 5.9, VB, MS SQL 2005, Oracle.
Details : Logging the Incident call into HPSD tool and promptly give away the solution for the specified nature of the fault reported by customer worldwide and also Key supportive role in bug fixing and Enhancement of application as per the requirement. Also plays important key role in Incident management and Problem Management for team.
Job Responsibility : Application Development & Implementation
Project Name : One Network (Agents Profile & O&D wise report generation)
Technology : Pivotal 5.9 (CRM) VB, ASP.net, MS SQL 2000
Details : Keeps the track of Monthly Agents Performance from each Employee Account manage, Bookings, Monthly revenue of Emirates and Various Other Airlines and Performance, incentives, Hospitality, Events etc… This Application was develop is Pivotal CRM for its core feature of Synchronizing data from Laptop to Server.
Job Responsibility : Application Development & Implementation
Project Name : Monthly Revenue Process for One Network Application
Technology : VB, MS SQL 2000, Oracle.
Details : Get the data or pull data from various other application data base (CView) and upload it to production server to get synchronized with the Laptop. The process is done monthly once.
Job Responsibility : Application Development & Support
Project Name : Contact Center Portal (CCP)
Technology : VB.net, ASP.net MS SQL 2000, Oracle.
Details : Development of CCP site for Emirates Call Center, Which show the total calls logged and converted into the total revenues with other statistics across the numerous Emirates call center worldwide. We collect the data from other call centers and upload to our site.
Panasonic Marketing Middle-East (Dubai- Jebel Ali) as IT Consultant Nov-2005 - April 2006
Job Responsibility : Web Development & Implementation
Project Name : Logistics Portal (Shipment Tracking)
Technology : VB, ASP .net, MS SQL 2000
Details : Keeps the track of Shipment from supplier (Panasonic Japan) to the warehouse (Jebel-Ali), various report queried and uploaded on web server in xml format made in VB.net and then extracted to MS-SQL database to generate the information (report) for the all the consignee, who logs in to view his data of shipment tracking happened and various info about the consignment.
Credence Analytics (P) LTD (India) as System’s Programmer April 2003 – Sept 2005
Job Responsibility : Application Development & Support
Project Title : SMS Butler
Technology : VB.net, VB Script, MS-SQL 7.
Details : Product Developed for the corporates organization like banking who needs
the NAV of a particular Stock to the customer is important and would desire & would like to know
immediately which haves features of giving various Alerts given on mobile, which drives the portfolio
transaction and upload the values to Broadcast / Transmit .
Job Responsibility : Application Development & Support
Project Title : Stock Alert on SMS
Technology : VB 6.0, VB Script, ASP, Mobile Application,MS-SQL
Details : Any Individual who invest in stock market like to know the current stock
prices and intraday prices, so this Customize SMS alert software for corporate and private office that get
values for the registered member by giving the desired specified parameter.
EDUCATION
Post-Graduate Course in Software Education at Gebbs India Limited, August 1999 Mumbai.
Diploma in Electronics & Video Engineering, May 1994 with First Class, University of Mumbai.
PERSONAL INFORMATION
Gender : Male,01/08/70
Nationality : Indian, Mumbai, Married
Languages : English,Hindi,Marathi (fluent )
Alternative Contact : 900-***-****
ADDITIONAL SKILL’s
Web development in ASP.NET (VS 2010), VB Script, Java Script, ASP, XML, HTML, and also into designing of various control.
Application Development in VB.net (VS 2010), VB 6.0,Delphi 5 and backend as MS-SQL2000 or Access using various Active X Control and DLL also with using class, function and procedures.
Installations of LAN with WIN.NT 4.0, SQL Server, MS-Exchange Server and Novell 3.X & 4.X NDS Primary and Secondary Servers.
Trouble shooting and Debugging of Application Software used for Communication, Accounting, Billing, e-mail, Business Development etc.
Working knowledge of ISO 9001-2000, CMMI 3 level company.
Office Automation
(Well versed in MS Office Word, Excel, PowerPoint & Internet)
Strong focus on getting requirements, developing Application and E2E Implementation activities.
Experienced in SW / HW development and techniques
Strong understanding and close cooperation with Project Managements and Systems. Handled various projects in ASP.net, VB.net, VB 6.0,Pivotal 5.9, Delphi 5.0, ASP, XML, MS-SQL, Oracle 8.
Strong understanding of System databases and reporting solutions.
Hard core experience in implementing LAN network as per the requirement.
Application Supporting activities on Global level with Customers, Stakeholders and top Management
Very good documentation and presentation skills and hence ability to talk to right up to Senior Customers level, ability to operate at business level
Ability to analyze a situation and define effective corrective actions as necessary.
Build and mentor teams of professional engineers to achieve project goals within estimated timeframes.
Skill in structuring task and Industry experience.
PROFESSIONAL REFERENCES
Served on Request
ASP.Net (MVC 2, Entity Framework, Angular.Js v2.0)
VB.Net
JavaScript
Oracle 8
Pivotal 5.9
Delphi
MS SQL (SSIS)
MS-SQL 2008
Oracle 8