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Service Customer

St. Albert, AB, Canada
September 10, 2019

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** ***** *****, **. ******, Alberta, T8N 5R3

Phone: 780-***-****



Confidence communicating with peers and clients either verbally or in writing

Able to express ideas and work well in a team environment

Good attention to detail and strong time management skills

Committed to ethical business practices

Strong sense of integrity


Fall 2015 – Present Bachelor of Commerce (Supply Chain Management)

MacEwan University Anticipated date of degree completion: December 2020


Available for a four-month work term beginning in May 2020. I have completed 32 of 40 courses in the Bachelor of Commerce program of study. Courses completed include: Purchasing and Supply Management, Production Planning and Scheduling and Transportation Management.


Computer Skills

Experienced with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google applications (Docs, Sheets, Gmail, Drive, Flow Charts)

Shipping and Receiving

Previous experience at Professional Skate Service in Shipping, receiving and inventory management

Interpersonal Skills

Collaborated with the Director and Associate Director of University of Alberta’s Supply Management Services on a project to transition suppliers to electronic invoicing

Developed/maintained trust and good relationships with reoccurring clients at Professional Skate Service

Composed and adaptive in a fast-paced work environment with the ability to multitask effectively

Trained new employees to fit skates, sharpen skates and to use proper language with clients and alter word choice based on circumstances

Conflict Negotiation

Managing customer concerns at Professional Skate Service

Confidently settled disputes and handled intense situations in a professional manner as a Lacrosse Referee


Assisted customs with in-store purchases at Professional Skate Service

Promoted Professional Skate Service at demo events by engaging with customers and sharing product knowledge


University of Alberta Supply Management Services January 2019 – August 2019

General Office Clerk Edmonton, Alberta

Professional Skate Service August 2015 – August 2018

Skate Technician Edmonton, Alberta

Yardart Landscaping June 2017 – August 2017

Part Time Laborer Edmonton, Alberta

Alberta Lacrosse Referee Association April 2011 – July 2018

Lacrosse Referee Edmonton, Alberta

Sturgeon Valley Golf and Country Club April 2015 – August 2015

Back Shop Sturgeon County, Alberta


Volunteered with BAM Youth Organization in St. Albert (2012-2016)

Mentored elementary school students (2014)

Co-organized Juvenile Diabetes Bike-A-Thon fundraiser at Vincent J. Maloney Jr. High School (2012)


2015 Alberta Central System Scholarship for Outstanding Citizen Efforts and Achievement throughout High School

Rutherford Scholarship (grades 10-12)


High level hockey experience (Bantam AAA, Midget AAA, Jr. B)

Men’s league softball 2017-present

Avid golfer


Available upon request

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