Nursing Assistant Customer Service

CHINYERE OKORAFOR

** ********** **** ** ******* AB .T3J1R9

PHONE:403-***-****

********@*****.***

PROFESSIONAL SUMMARY

Enthusiastic, responsible, energetic, hardworking, with great customer skills and ability to work independently while contributing positively to a team environment.

SKILLS

Excellent customer service skills.

Ability to deal with pressure.

Exceptional communication and interpersonal skills.

Flexible and able to work different shifts.

Excellent multi-tasking skills.

Strong work ethic and time management.

Ability to deal with criticism.

Proven ability to plan, organize and put priorities in order.

Self- confidence.

Emotional stability

EXPERIENCE

HEALTHCARE AIDE-BRENTWOOD INTERCARE, CALGARY.JANUARY 2019 TILL DATE

Worked in a fast paced Dimentia setting, exhibited professionalism while dealing With residents and families.Maintaining calmless while working under presure,assisting with activities of daily living.

SAGEHILL RETIREMENT RESIDENCE, CALGARY. DECEMBER 2018 TILL DATE

Worked in a fast paced environment ; administering medication to residents.

Assist residents with activities of daily living.

HEALTH CARE AIDE – GEORGE BOYACK, CALGARY.AB(PRACTICUM) SEPTEMBER 2018.

Worked in a fast paced environment; demonstrated outstanding interpersonal skills with patients, families, visitors, and team members; provided personal care, feeding and assistance with activities of daily living for clients with strict regard to DIPPS.

NURSING ASSISTANT FEDERAL MEDICAL CENTRE, NIGERIA. JANUARY2015 –MARCH 2018.

Prepare patients for surgery.

Assist patients with medication.

NURSING ASSISTANT / ST DAVID HOSPITAL, NIGERIA.SEPTEMBER 2014 -JANUARY 2018.

Provides daily living support and comfort to patients and comfort to patients, clients and residents

Assist with bathing, grooming, dressing, toileting, feeding, mobility and exercise as needed.

Support to patients who are ill, elderly or disabled

Assist patients to take their medication

EDUCATIONALAND PROFESSIONAL DEVELOPMENT.

Personal EmergencyPreparedness Planning for the public health worker/ Columbia Regional Learning Center, Columbia University, NY U.S.A April 2018.

Sociology and Anthropology/Imo State University, Nigeria April 2004 November2007.

Certificate of Assistant Nursing/ FCT School of Nursing,Gwagwalada, Nigeria April 2002 –March 2004.

Healthcare Aide Certificate/ Abes College November 2018.

CERTIFICATES

Medication Administration Certificate

Hospice and Palliative care

Diabetes and Foot care

Supportive pathways

Food safety

WHMIS

CPR and First Aide-HCP Level

Oral Care

Non- violent Crisis Intervention

REFERENCES

Available upon request.

Contact this candidate