Customer Service Sales

RENANTE MORGA SAMUYA

Mobile # : +974-********

Email Add : *************@*****.***

OBJECTIVE : To be part of the leading retail company which I can impart my knowledge and capabilities for environmental learning and career growth.

CAREER HISTORY:

M.H ALSHAYA CO. / H & M

DEPARTMENT SUPERVISOR

Doha,Qatar

June 13,2017 – Present

BUSINESS & MANAGERIAL RESPONSIBILITIES:

* Leads a team of Sales Associates within a department and actively works on the

floor in order to maximize profit,productivity & customer service.

* Ensure that all merchandise is properly received,opened,unpacked and put onto the

selling floor immediately.

* Make sure the shelves,floor stands,round rails are stocked at all times and goods well

cared for.

* Is actively involved in ensuring that the selling area,registers,fitting rooms & stock area

well maintened at all times.

* Actively uses sales information to make business decisions regarding garments & staff.

* plans and co-ordinates together with the visual team all activities concerning

campaigns,promotions,and sales activities in the department.

* Ensures quick and thorough customer service throughout the store together with the

team of sales associates:on the selling floor,at registers and in the fitting rooms.

* Effectively schedules the staff according to the needs and restrictions of the store

business.

* Performs all administrative tasks,including the opening and closing of the store and . also assists the admin office in the daily administrative tasks.

* Must be up to date with and able to operate the computer systems,including cash

register.

* Properly addresses loss prevention and safety issues that may occure.

LANDMARK ARABIA

Eastern Province, Dammam, K.S.A

DEPARMENT IN-CHARGE

Babyshop – Nursery Furniture

February 01,2014 – February 01,2017

DUTIES & RESPONSIBILITIES:

* Sell the products with excellent customer service

* Responsible for the preparation of Stock Consolidations & Inventory

reconciliation

* Supervise the store merchandising,promos and conduct a month end or

annual inventory

* Ensure promotions and fast selling lines are featured in the store.

* Ensure orderliness of the department based on lay out display

* Merchandize stocks based on groups and sub-groups

* Maintain proper filing of documents for audit purposes

* Replenish stock display

* Ensure proper price tagging of display items

* Immediate implementation on price changed within effectivity period

* Control movements of incoming and outgoing stocks

* Submit monthly feedback report to the department coordinator.

MENDREZ by : Unlisted Corporation

Manila, Philippines

STORE IN- CHARGE

September 06,2006-January 15,2014

DUTIES & RESPONSIBILITIES:

* Responsible for daily store operation

* Provide Staff training, orientation & evaluation

* Conduct cashiering transaction

* Conduct interviews for aspiring applicants

* Reconcile stocks inventory shortages

* Ensure daily cash deposits

* Inform the top management in any incident reports through emails.

* Execute merchandising promotions,price change within effectivity and

validity period.

* Sending daily time records in daily, 15th and 30th of the month

* Merchandising on stock display

* Ensure proper filings of documents needed for inventory reconciliation

* Making sure every stocks consolidation are properly documented

* Sending Mandatory sales reports on monthly basis

* Provide customer service

* Handling & resolving customer complaints

EDUCATIONAL BACKGROUND:

TERTIARY LEVEL UNIVERSITY OF BOHOL

2001-2003 Bachelor in Elementary Education

Major in Mathematics

2013-2014 DATAMEX INSTITUTE OF COMPUTER TECHNOLOGY

Bachelor of Science in Office administration

SECONDARY LEVEL MAHAYAG NATIONAL HIGH SCHOOL

2000-2001 Mahayag,San Miguel, Bohol

ELEMENTARY LEVEL MALITBOG ELEMENTARY SCHOOL

1999-2000 Malitbog,Dagohoy,Bohol

ACADEMIC ACHIEVEMENTS:

ELEMENTARY LEVEL :

Consistent Honor Student

Graduated Class First Honorable Mention(3RD PLACER)

Leadership Awardee

Student Supreme Government Vice-President

SECONDARY LEVEL :

Consistent Honor Student

Graduated Class Valedictorian (Highest Honor)

Editor in-Chief ( School Paper Publication-THE LIGHT )

Vice President Student Body Organization

National Movement of Young Legislator Excellence Award

President Gloria Macapagal Arroyo Leadership Award

Best in Journalism ( Journalist of the year )

Best in Mathematics

Best in Physics ( Science )

TRAINING ATTENDED / AWARDS RECEIVED :

Excellence in Proper Credit Card Acceptance Workshop (SM SUPERMALLS)

Best store employee March 2014 ( LANDMARK GROUP )

PERSONAL DATA:

Birth Date : November 16,1982

Civil Status :Single

Height : 167 centimeters

Weight: 55 kilos

Sex :Male

Father : Florencio Samuya

Mother: Rosita Samuya

Address: Malitbog,Dagohoy,Bohol Philippines

RENANTE MORGA SAMUY

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