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Insurance Manager

Hollywood, FL, 33025
September 09, 2019

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Hugh A. Smith

Miramar, FL Tele# 954-***-****


• Experienced Property /Liability Claim Adjuster with over ten years of experience.

• Handled Auto – B.I, P.D, General & Products Liability claims from start to end.

• Handled litigated claims, work with defense counsels as required.

• Attended EUOs, Trials, Mediations, as required.

• Prepared Reports to carriers, Assisted with subrogation.

• Assisted with training of junior, entry level adjuster.

• Handled first party property damage losses from inception to end.

• Secured recorded/non=recorded statement from insureds, claimants, witnesses.

• Completed Caption Reports to file, determine coverage, settle or deny claims as required.

• Set reserves and adjust accordingly based on severity of damage or injury. EDUCATION / TRAINING

Bachelor’s degree - Business

Barry University, Miami, FL

Associates degree - Occupational Studies

The College of Insurance, New York, NY

Associates degree - Claims (AIC)

Insurance Institute of America (Partially completed) 6-20 license

• Xactimate 27.5/28

• Power Claim

• Colossus

• MS Word & Excel

• Notary Public


Capstone ISG Jan 2019 - Present

Field Claims Adjuster (Part Time 1099)

• Handles Commercial Property & Personal Lines claims: inspect/scope damage and prepares estimate.

• Handles Auto & General Liability investigation, that includes scene investigation secured statements, obtain Police Reports.

• Corresponds with insureds, attorneys, PAs, claimants. Prepare reports to carrier. Sterling Claim Services Dec 2015 – Feb 2019

Field Claims Adjuster (1099)

• Handled Auto B.I, Property Damage and General Liability claims.

• Completed accident investigation, secure statements as required, set diary.

• Completed B.I. evaluation/negotiation, releases, settlement letter.

• Handled litigated claims, work with defense counsels as required.

• Prepared Reports to carriers, attends mediations as required. Assisted with Subrogation.

• Corresponded with attorneys, insured, claimants as required. Citizens Property Insurance Corp May 2009 – Dec 2015 Field Claims Property Adjuster

• Handled first party property damage losses from inception to end.

• Handled claims involving HO3, HO4, HO6, DP1 & DP3

• Inspected/scoped and prepare computer generated repair estimates using Xactimate 27.5/28, set reserves.

• Secured recorded statement from the insured, tenants as necessary to determine facts.

• Completed Caption Reports to file, determine coverage, settle or deny claims as per investigation.

• Responded to POL, demand for appraisal, own correspondence. AIG Insurance Group, Miami, FL April 2006 – May 2007 Senior Claims Adjuster (Reason for leaving-Large layoff - about 300 total employees)

• Handled complex Auto B.I. and P.D claims from inception to end.

• Managed Litigation Claims to include preparation and submission of Suit Report and the direction of Defense Counsel.

• Determined and established plans for expeditious resolution of litigated cases in order to reduce legal cost. Participated in mediations and trials as necessary. Assisted with Subrogation.

• Managed inventory of 180 claims, settlement authority up to $15,000. United Automobile Insurance Company Sept 2001 – April 2006 Senior Claim Adjuster

• Managed case load of 250 Auto liability Claims with 5% being litigated.

• Conducted own investigations, negotiations and settlements.

• Determined coverage on cases involving unauthorized drivers and uninsured motorists.

• Handled complex injury claims including fatalities. Travelers Insurance Company, Ft. Lauderdale, FL 1996 – June 2001 Senior Claim Adjuster (Reason for leaving - company closed Ft Lauderdale branch)

• Handled heavy Commercial Auto, General Liability, Products Liability and Workers Compensation Claims. Case load of 200 files

• Handled 20% Litigated files to include the direction of In-House and Panel Counsel. Settlement authority of 7.5k • Reported to national accounts on cases with serious injuries.

•. Case manager- Workers Compensation claims. Handled Subrogation claims..

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