Soud Siddiqi
Home phone: 905-***-****
Cell Phone: 416-***-****
OBJECTIVE: To obtain a full time job opportunity to utilize my strong interpersonal skills and customer service experience in the workplace.
HIGHLIGHTS OF QUALIFICATIONS
Hard working, looking for the best interest of the employer and the customers.
Capable of managing fast-paced environments/positions.
Quick Learner, able to grasp new concepts, ideas and routines easily.
Strong time management and organizational skills.
EDUCATION
ALMEDA UNIVERSITY Atlanta, GA USA 1997-2001
Bachelor of Science, Information Technology 2001
DCA Markham, ON CANADA 2001-2001
CompTIA A+
Computer repair- Service Technician
Hardware repair
Microsoft certified professional (MCP) Markham, ON, Canada 2000,-2001
Technical Support- In-depth product knowledge
WORK EXPERIENCE
CONSUMERS DISTRUIBUTING Toronto, ON CANADA June 1989- June 1993
Computer Operator mainframe \ As400
Data entry
Maintain, JCL, operating main frame system
Maintain operating systems
Sending and receiving data
Computer repair and maintenance
School city (on TN visa) st.Jose, California us 1994-1997
Maintain network, fix and install computers and cables
E resource (on B1 Visa) Chicago, Illinois us 2001-2004
Working in Louisville Kentucky for E resource 2001- 2004
Network admin; maintain network, install, and upgrade
EPIC CLEANERS 42 Marjoram Dr. Ajax, January 2005- January 2013
Manger/Commercial Cleaning
Conducted staff training and development
Sweep, scrub, wax, and polish floors, using mops, powered scrubbing and waxing machines
Clean rugs, carpets, and upholstered furniture using vacuum cleaners and shampooers.
Supervised workers at different contract sites
Troubleshot equipment problems using tools
Conducted inventories and delivered supplies to contract sites
Rapidly resolved client conflicts to prevent loss of contract accounts
FRANKIE TOMATOES RESTURANT Markham, ON CAN September 2013-2014
Line Cook
Prepare all food items in a hygienic and timely manner
Set up stations and collect all necessary supplies to prepare menu for service
Prepared a variety of foods; meat, seafood, poultry, vegetable, and cold food items
Close the kitchen correctly and follow the closing checklist for kitchen stations
Clean and maintain service station
Performed extra responsibilities as requested by the Chef, or Kitchen Manager
SALVATION ARMY Ajax, ON CAN Jan 2014-April 2014
Donation Warehouse Worker
Processes raw materials by unloading, sorting, packing, storing, loading and baling the donations; protects the integrity of the donations
Selects donations for store distribution meeting established standards of quality and distinguishing between discarded and good quality merchandise according to company standards
Assist with sorting of donated goods or small appliance clean and repair
MALPACK Ajax, ON CANADA April 2015- Present
Samples manger
Create and maintain tracking log using Microsoft office Excel
Respond to all E-mails from customer service and customers from all over Canada and USA
Get products made to customer specification
Maintain an inventory of samples ($150,000)
Communicate with Quality control and production, scheduling Manager, Shipping office
Reporting discrepancies and mistakes immediately
Complying with all company policies and procedures
Following quality stands to assure safety is first and reporting safety issues or incidents
immediately
Preparing orders for shipment,