Sales Information

Michael M.Lor

**** **** ***, *** ***, Oshkosh,WI, 54902 920-***-**** *********@*******.***

www.linkedin.com/in/michael-lor

Career Objective

A resourceful ambitious college student pursuing a career in Information Technology/System. Seeking entry-level technology opportunities to support end-users, hands on skills, help identify business needs, and build on to high level professional environment.

EDUCATION

Bachelor of Information System Anticipated: May 2021 University of Wisconsin Oshkosh (UWO), Oshkosh, WI CERTIFICATIONS

● CompTIA A+ Expected: Summer 2020

TECHNICAL SKILLS

● Familiar Programming language: HTML, C#

● Phone skills: Voicemail, forwarding, hold, recording

● Operating systems: Mac OSX, Windows

● Applications: MS Visual Studio, Dreamweaver, PowerBI, Virtual Machine

● Data: Modeling, database management, statistical analysis

● TroubleShooting

WORK EXPERIENCES

Tech/Sales Associate

Batteries Plus Bulbs, Oshkosh, WI September 2018- Present

● Hands on work with customers personal devices by troubleshooting problems and repairing the devices

● Answer phone calls in technical and nontechnical terms in details to fulfil customers needs

● Incorporating skills by establishing sales by marketing methods and policies Production Associate

Plexus, Neenah, WI May 2018 – August 2018

● Developed detail oriented skills by performing actions to make sure information on packages and products are organized correctly for shipping

● Support improvement initiatives and participate actively to improve work environment by cleaning after and before every shift

● Consistently complete assignments or work requirements on time without compromising on quality VOLUNTEER

Saint Vincent De Paul June 2018-August 2018

Non-Profit Organization, Oshkosh, WI

● Demonstrated motivational skills by organizing items and giving solutions to better organize items within the store

● Followed store directions and policies by making sure items were placed correctly into categories ACTIVITIES AND ORGANIZATIONS

Member

Hmong Student Union (HSU), UWO September 2018- Present

● Helped organize events in the school by working with professors and students

● Actively listened and collaborated with members to identify challenges and develop solutions Information System Club, UWO November 2018-May 2019

● Actively listening and integrating new ideas to help increase club goals

● Fostered teamwork skills by working with each other and employers to set up events with guest speakers LANGUAGE SKILLS

● Fluent in English and Hmong

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