JAY MARK DILAY TORRELIZA
BIRTH DATE : November 15, 1994
CIVIL STATUS : Single
CITIZENSHIP : Filipino
ADDRESS :Madinat Khalifa North, Doha Qatar
CONTACT INFO :+974-****-****
VISA STATUS : Residency Visa ( Transferable )
To secure a challenging position in a reputable organization to apply my excellent customer services skills and experience gained over the past 6 years. I seek for a company that focuses on customer satisfaction where I will certainly be a partaker and offers an opportunity to further develop and grow in the industry by expanding my learning’s, knowledge and skills.
Computer literate ( MS Word, MS Excel)
Good in verbal and non verbal communication and interpersonal skills. Able to understand and speak English.
Reliable and a good team player. Can prioritize work schedules and result-oriented person.
Manages to work with minimal to no supervisión and can quickly grasp overall work requirements.
TERTIARY EDUCATION: Bachelor of Science in Marine Transportation
Philippine Merchant Marine School
Valley Road, San Antonio, Talon Uno, Las Pinas,Metro Manila
SeaPower Shipping Int. Inc
2nd and 4thFloors Sun Plaza bldg., Shaw Blvd. cor Princeton St., Brgy. Wack-Wack, Mandaluyong City, Manila
·Catering Boy (2016) – M/V Genius Highway – Car Carrier
·Catering Boy (2017) -- M/V Hyperion Highway -Car Carrier
·Catering Boy (2018-2019) - M/V Harmony Leader – Car Carrier
Duties are many and varied. Coffee man, assistant cook, pantry man, waiter, dishwasher, bedroom steward and porter.
Maintaining the officer’s quarters and mess rooms.
Serving officials of the vessel like the Captain, Chief Officers, engineers and etc.
Washing the bed sheets, pillow cases and etc.
Maintaining the cleanliness of the vessel.
Sales Associate (2015) - Forever21 ( Philippines )
Sales Associate (2015) - Bench Body ( Philippines )
Sales Associate (2016) - Penshoppe ( Philippines )
Sales Associate (2019) - Reebok ( Philippines )
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
Introducing promotions and opportunities to customers.
Maintaining an orderly appearance throughout the sales floor.
Explains the qualities of the product or the item.
Helps the customer to get what they want.
Cashier (2013) - Jollibee Foods Corporation ( Philippines )
Welcoming customers, answering their questions and providing advicees and recommendations.
Operating P.O.S and other electronic devices.
Processing refunds and exchanges, resolving complaints.
Prepares the product.
I look forward to any opportunity to discuss the position and what I can do for your company.
TORRELIZA, JAY MARK DILAY
AREA OF EXPERIENCES: