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Social Media Customer Service

Location:
Cagayan de Oro, Misamis Oriental, Philippines
Posted:
January 08, 2020

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Resume:

Kevin Seriña

*** ***** ****** ****** ******* de Oro City.

ada8t6@r.postjobfree.com

Skype ID: kevin.serina

099********

EDUCATIONAL ATTAINMENT

Bachelor in Arts in International Studies Xavier University Ateneo de Cagayan

Coralles Avenue Cagayan de Oro city 9000

S.Y. 2013-2014

SKILLS

Excellent communication skills

Photo editing skills

phone & email skills

SEO

Can work without supervision

Willing to work extra hour

Organizational skills

Analytical skills

Proficient in Microsoft Office

Writing skills

Basic accounting knowledge

Organizational skills

Social media marketing

Administrative skills

Data research/mining

AWARDS

NAME OF AWARD AWARD GIVING BODY DATE

Dean’s list Xavier University Ateneo de Cagayan June 2013 2nd Sem. (3rd yr.)

ORGANIZATION

POSISTION NAME OF ORGANIZATION INCLUSIVE DATE (JUNE-MARCH)

Member/Officer Ateneo diplomatic Corp 2011-2014

Member XUMMAA 2010-2013

WORK HISTORY

Home-base Freelancer (March 2018-Present)

Home-base Virtual Assistant

Enter data/s to spreadsheet or cloud

Search in formations in the internet

Create marketing plan/strategy

SEO

Generate reports

Create social media ads

Monitor social media ads

Manage client schedule

Create admin. Processes

Respond to emails

Assist client in any office related work

Respond to emails

DELONIX MARKETING (Jan. 2016-Feb. 2018)

Virtual Assistant

CRM

Create listings

Enter data/s to spreadsheet or cloud

Search in formations in the internet

Create social media ads

Monitor social media ads

Create marketing plan/strategy

Generate reports

Manage client schedule

Create admin. Processes

Respond to emails

Assist client in any office related work

Respond to emails

Email marketing

Research

Transcription

TELEPERFORMANCE (June 2014-November 2015)

Customer Service Representative

Accepts Bill payment thru phone

Answer customer questions regarding there account

Answer customer questions regarding current products and services

General customer service quires



Contact this candidate