Social Media Customer Service
Resume:
Kevin Seriña
*** ***** ****** ****** ******* de Oro City.
***************@*****.***
Skype ID: kevin.serina
EDUCATIONAL ATTAINMENT
Bachelor in Arts in International Studies Xavier University Ateneo de Cagayan
Coralles Avenue Cagayan de Oro city 9000
S.Y. 2013-2014
SKILLS
Excellent communication skills
Photo editing skills
phone & email skills
SEO
Can work without supervision
Willing to work extra hour
Organizational skills
Analytical skills
Proficient in Microsoft Office
Writing skills
Basic accounting knowledge
Organizational skills
Social media marketing
Administrative skills
Data research/mining
AWARDS
NAME OF AWARD AWARD GIVING BODY DATE
Dean’s list Xavier University Ateneo de Cagayan June 2013 2nd Sem. (3rd yr.)
ORGANIZATION
POSISTION NAME OF ORGANIZATION INCLUSIVE DATE (JUNE-MARCH)
Member/Officer Ateneo diplomatic Corp 2011-2014
Member XUMMAA 2010-2013
WORK HISTORY
Home-base Freelancer (March 2018-Present)
Home-base Virtual Assistant
Enter data/s to spreadsheet or cloud
Search in formations in the internet
Create marketing plan/strategy
SEO
Generate reports
Create social media ads
Monitor social media ads
Manage client schedule
Create admin. Processes
Respond to emails
Assist client in any office related work
Respond to emails
DELONIX MARKETING (Jan. 2016-Feb. 2018)
Virtual Assistant
CRM
Create listings
Enter data/s to spreadsheet or cloud
Search in formations in the internet
Create social media ads
Monitor social media ads
Create marketing plan/strategy
Generate reports
Manage client schedule
Create admin. Processes
Respond to emails
Assist client in any office related work
Respond to emails
Email marketing
Research
Transcription
TELEPERFORMANCE (June 2014-November 2015)
Customer Service Representative
Accepts Bill payment thru phone
Answer customer questions regarding there account
Answer customer questions regarding current products and services
General customer service quires
Contact this candidate