Address: Glass Building Near Millennium Hotel Al Saad, Doha, Qatar
Mobile: +974-********,74780162 (Qatar), Email: firstname.lastname@example.org, email@example.com To utilize and develop my demonstrated performance as a Technical Executive, where my potentials are put to use for mutual benefits of all concerned, seeking opportunity and challenges for professional growth. Senior Telecom and Network Engineer
Total Years of Experience 12
Project Management Consultancy: demonstrated technical skills in overall project engineering management consultancy to manage a project resource optimization and better execution. Define Project scope, goals and objectives. Estimate Resource requirements. Identify and allocate resources. Prepare and execute a project plan. Manage critical Path of the project plan. Ensure project completion on time and under Budget.
Network Operation and Management: Network function for internal and external Network communication, Managing and configuring all internal and external communication lines so that customers, employers, Vendors and other stakeholders can access applications. Insure the network is secured only to authorized users and to prevent counter attacks from outside. Internal and external Network procedure configuration, Maintenance, upgrades. Data centre Management. Level 2 and level 3 support during any ongoing Network issue. Define process Flow,KPI’S and SLA’s at different Stages .Define initial processes SOP and SLA’s with client.
Team Leadership: team oriented with motivational skills in team develops technical capability of subordinates & ensure capacity building; possess communication, analytical, & interpersonal skills to lead teams, prepare engineering reports & make presentations
Organisational Experience: Innovative thinker, positive attitude & fast self learner, problem solving & decision making skills, solution oriented with attention to details works under pressure under stressful conditions
& never misses deadlines; possess relationship building qualities to engage with stakeholders value based thinking, ethical approach & honesty & integrity to continuously monitor & implement changes; clear understanding to adopt industry best practises with committment to drive continuous improvement & ensure client satisfaction Professional Experience
Ericsson, Doha, Qatar, Ooredoo Project (4G, 5G)
Senior Project Engineer (Feb 2019 to till)
Led and developed full scale project plans and executions.
Responsible for more than one cross-company project at a time.
Defined the project scope of work, its goals and delivery –
Managed the operational, financial and technological aspects of projects based on time-lines and work plans.
Identified resources required, assigned responsibilities and coordinated project staff directly and indirectly to ensure successful completion of the project.
Resource Management &
Service Management &
Supplier Relationship and
Call volume and work
Designed project documents to monitor project performance and ease of data retrieval.
Develop and manage all aspects of Project and programme engagement from planning, external vendor relationships, communications, resources, budget, change, risk and issue.
Reported on project progress and communicated relevant information to superiors.
Tracked and resolved critical issues to minimize project risk factors.
Prepared the QA procedure of the project.
Directed, supervised, supported and coordinated the project staff.
Communicated extensively with clients, sub-contractors and vendors to establish cordial/effective working relationship.
Followed up with clients to verify satisfaction.
Develop and deliver progress reports, proposals, requirements documentation and presentations Wirecom Al Arabia, Riyadh, Saudi Arabia, Mobily Project Project Manager (Nov 2014 to Dec 2018)
Implementation and Management of projects 3G,,4G/LTE technology in the field of Wireless Telecommunication.
Involved in generating project related responsibility matrices for the above-mentioned project for the department in KSA region.
Involved in the planning, implementation and management of 3G and 4G/ LTE projects for sites/ links all over KSA, which comprises of:
1. Recourse allocation.
2. Manpower planning.
3. Budget planning and allocation (all over KSA) involving constant feedback regarding usage and overruns. 4. Remote Technical Co-ordination involving technical support/ advise needed by the field engineer, trouble shooting, and constant interaction with related departments/ Vendor to resolve the issue. 5. Monitoring the Installation and commissioning progress for all the above projects, tracking the target related scope of 3G and 4G/LTE generating weekly management reports on the same. 6. Logistics Management involving material inventory, dispatches and RS & R for faulty equipment’s.
Generating technical documents like deviation notes, test-equipment related and troubleshooting guides for field support.
Constant co-ordination with related teams to enhance the efficiency of the project, and hence the department by highlighting site wise issues and delays and suggesting remedies to resolve them.
Additional responsibilities involved active co-ordination with training department for organizing training sessions for field engineers, maintaining database of manpower, tools etc. Huawei Technologies, Riyadh, Saudia Arabia Mobily Project UTRAN Network Operation Engineer (June 2010- Oct 2014) Responsibilities:
Manage daily operations of UTRAN services maintenance environment.
Supervises Sub-Contractors to ensure call handling and resolution of customer or network outages.
Contact with customer as required in support of UTRAN services.
Perform intra and inter-company escalations as needed to ensure timely resolution of outages.
Oversight responsibility for 8 RNC’s, and 2100 NODEB’s, including alarm response, diagnosis, dispatch, etc.
Management of technical employees skilled in support of 3G services.
Full time support of the assigned team for escalations.
Identified and implemented productivity opportunities and efficiency gains through the daily interface with Field Operations as well as Tier 2 support.
Responsible strategic contact for problem escalation process regarding critical failure occurrences. Engaged key personnel required to identify Root Cause and implement corrective action.
Implemented change requests originating from Engineering Dept.; insuring accurate documentation, start and completion times and back out plans were in place.
Managed the MOS5100 ticket resolution process, validated accuracy and proper resolution prior to closing tickets.
Responsible for resolution of UMTS system faults and network problems. Preformed the functions of NOC, following initial call/ticket via MOS5100 resolution.
Defined Process Flows, KPIs and SLAs at different stages.
Developed processes to enable Engineering to interface with the NOC facilitating proper change management.
Continuously worked toward enhancing organizational excellence for staff as well the accuracy of our network tools.
Responsible to check reports. Daily outage report and Daily KPI report and weekly Network Availability report.
Responsible for Monthly Network Availability Presentation to Customer.
Technical clarifications during Project Realization.
Meetings with Vendor, Subcontractors and Higher management.
Communications with MS departments CS, PS, MS TL, optimization engineers, Planning Engineers, Helpdesk support. Huawei Technologies, Dubai, UAE, DU Telecom Project NOC Lead Engineer (May 2009- April 2010)
Designed initial processes, SOPs and other documents required for the launch of new NOC
Involved in the customer meetings for acceptance and testing of NOC procedures and surveillance scenarios
Defined Process Flows, KPIs and SLAs at different stages
Developed a temporary ticketing system for NOC
For any alarms or incident check the TT status which has been opened by NOC team.
For all TT to check the priority of the incident for SLA.
For all open WO check the daily status field Engineers/Technicians/Sub Contractors for all the faults and activities.
Follow up the WO to update and resolve the issues.
Close the WO when FLM complete the troubleshooting.
Follow up NOC team to Send SMS to all groups in case of any outage or Hazard. Follow up NOC team close the SMS when outage or Hazard ends.
On daily basic check the updates of the sites Access Logs sheets to get all the information from Field engineer or Sub Contractor, i.e. is Phone #, Activity to be start, activity to be done, WO number, CR number, Access time leaving time.
Prepared different network related reports for Huawei Management.
Maintenance, escalations and follow up of tickets opened to Managed Services
Performing weekly alarm analysis of network and taking appropriate actions
Responsible for Preventive maintenance reports.
Responsible to coordinates with Generators Sub-Con and weekly reports of fuelling and Generator Services.
Responsible for weekly audit reports.
Responsible to check three types of reports. Daily outage report and Daily KPI report and weekly report from Vendor side.
Responsible to arrange weekly meeting and discuss all the ongoing issues with Vendor management for improvement of network quality.
On daily basic get the updated information from monitoring transmission alarms using T2000.
Must pay attention to the CR outage time.
Checked all the Performance of network on daily basic.
Check BTS availability.
Closely monitoring Radio DCR, CSSR and HOSR daily and busy hours (BH). If any such degradation analysis the problem and forward comments to RNO.
Closely monitoring radio network availability daily and busy hours (BH) both BTS and BSCs.
Discuss daily KPI’s with optimization team.
Support trainee Engineers to develop their engineering skills.
Meetings with Vendor, Subcontractors and Higher management.
Communications with MS departments CS, PS, MS TX, optimization engineers, Planning Engineers, Helpdesk support.
Identifying Problems in the network for permanent fix
Worked on Huawei 2G and 3G environment
Assisted NOC manager regarding NOC project and team development. Huawei Technologies Islamabad, Pakistan,UFONE Project Network Swap Team Lead (Jan 2007- Mar 2009)
Responsible for the MW surveys to check channels availability and Upgrade Radios.
Supervise Installation, Testing and Integration of Microwave Links (PDH and SDH of NEC Equipment) during upgrading the MW links. a
Supervise the complete installation of site according to TSSR
Supervise all Swap BSC’s to check the alarm.
After integration, performing Troubleshooting and EXTERNAL ALARM TESTS and making log file in the OMC for the record.
Perform EDGE implementation on different sites
Supervise the expansion & rehoming sites. Addition of Antenna’s, Trx’s, BTS on different sites.
Creating new sites at BSC, updating existing sites at BSC, Modifying data at BSC, viewing & Monitoring Alarms of BSC, BTS software loading from BSC, ATER & A-interface testing, ABIS interface testing.
Maintaining Quality of sites.
Coordinate with Project Engineer regarding site issues. Supervising the Sub Contractors.
Coordinate with UFONE, Nortel, Siemens, LCC and PTCL during SWAP. Technical Skills
BSS: Huawei: RNC6810, NODEB3900, NODDEB3900A, And BSC 6000. BTS 3012 and BTS 3012AE. MT2000, MOS7100, MOS5100, HSPA+, T2000. Nokia: Flexi BTS and Ultra BTS. Cross Connection on Nokia Hopper Manager, FIFA, FTFA and FIU19
Transmission: NEC Microwave: SDH/PDH, XPIC, STM, Hyper Terminal, PNMT, LCT, PNMTJ.
Huawei Microwave: RTN: Paso link NEO: SDH, PDH, WDM, Next Gen and STM, MUX, PDMUX, ATM, TDM.
Ericsson: TRM nodes 6691,6693,6692, RBS6120, Enclosure6150, 6201, ERS2238, 4415, 4443, 2217, 2219 B1, 2219 B3, 4412 4428
Networking: LAN, WAN, IP, ATM,MPLS, Switches routers configuration, Activation of fixed land line of data services, VAS.
Radio Frequency: RF,VHF, UHF, HF,SCADA, Performance Network monitoring, Report making, TEMS for DT Educational Credentials
Bachelor’s Degree in science- Computer System Engineering, COMSATS, Wah Cantt, Rawalpindi Pakistan, 63% (2005) Accreditations/ Training
MW NEC Workshop arranged by UFONE during SWAP (2007)
NOC training arranged by Huawei Technologies under supervision of DU Telecom Dubai.(2009).
MT2000 MS7100 and MOS5100 workshop arranged by Huawei Saudi Arabia. (2011)
Completed E-TOM Business Process Framework training arranged by DU Telecom Dubai UAE.(2009)
Completed 35 PDU training for PMP.(2012)
Registered Member- Pakistan Engineering Council, Islamabad, Pakistan (since 2007)
Registered Member- Saudi Council of Engineers., Riyadh, Saudi Arabia (since 2013) Personal Details
Date of Birth : 1st Jan 1984
Languages Proficiency : English, Urdu, Pushto & Arabic
Nationality : Pakistan
Passport No. : MX1797792 (valid up to 07.01.2024)