Manager Marketing
Resume:
Mr Balenda CV
Balenda Kenty
ada8hx@r.postjobfree.com
Kuala Lumpur, Malaysia
Summary
Bilingual in French and English (Lingala & Kiswahili)
Went to London School of Commerce – Cardiff Metropolitan University
Worked as Business Development and Marketing Executive at Blueninja.io then as a Customer Support and KYC Data Management Analyst at SWIFT Support Services Malaysia and currently working as Regional Sales Support and Account Manager at BSSB Furniture
Experienced dealing with corporate marketing, sales, communication and customer service
Multicultural backgrounds
Familiar in B2B, B2C activities and the complexity of the African market
Proficient in Microsoft Office, Salesforce, SAP, Freshdesk and SWIFT Banking System
Highest Qualification: MBA in International Business and Marketing
Planning to relocate in the Region
Experiences
Regional Technical Sales Support, Marketing and Account Manager BSSB Furniture Sdn. Bhd. Malaysia
November 2018 – Current
Key Responsibilities
Designed, proposed and executed the regional marketing and communication strategy for the company
Participated in the creation of new product development while working closely with the R&D department
Responsible for the development of new accounts and maintaining a good relationship with the existing accounts
Developed and maintained the market intelligence based on customer support outputs KYC and Data Management Analyst
SWIFT (Banking System) Malaysia
June 2018 – November 2018
Key Responsibilities
Assisted Bank Institution through the SWIFT KYC on-boarding procedures
Performed the due diligence and compliance on customers data accordingly to SWIFT Baseline Customer Support Analyst
SWIFT (Banking System) Malaysia
January 2018 – June 2018
Mr Balenda CV
Page 2 of 3
Key Responsibilities
Assisted Bank Institution through the SWIFT System on-boarding procedures
Resolved client’s requests, issues, and complaints or escalated them to appropriate specialists using good judgment and initiative
Contributed to the team effort by accomplishing related results as needed Business Development and Marketing Executive
Blueninja.io Malaysia
January 2016 – November 2017
Key Responsibilities
Engaged and build relationships with potential clients, primarily from at the corporate level
Assisted in the development and implementation of marketing plans for growth
Conducted researches, presentations, and meetings to bring new accounts
Provided full support to the client using good judgment and initiative Education
Cardiff Metropolitan University, United Kingdom
Master of Business Administration – International Business and Marketing
Completed in June 2016
Co-curricular activity: LSC Student Representative and Volunteer Tutor for Refugee Children Shridhar University, India
Bachelor of Commerce – Business Management and Banking
Completed in June 2014
Co-curricular activity: Student Ambassador
Skills & Knowledge
Time management and task prioritising
Entrepreneurial spirit, result driven and pleasant personnel
Good organisational, presentation and interpersonal skill
Ability to build and maintain a good relationship with clients or engage with prospects on the executive level
Able to over-achieve target even in the highly stressed working environment
Problem solver, good communicator, researcher, and analytical thinker
Ability to work in a team and manage stakeholders from different background
Proficiency in business management, marketing, sales and communication metrics
Project management, business development, and business intelligence
Able to think out of the box, attention to detail and self-driven individual Mr Balenda CV
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Additional Information
Willing to be part of a collaborative and dynamic work environment where initiatives and hard work are recognized and rewarded
Participated in SWIFT System training
Worked with Philips Lighting on customer rewards management project
Co-founder of PetDokker Application (E-service platform)
Growth Hack consultant
References
Mr Prashanth Shivalingaswamy
Compliance Manager at SWIFT
ada8hx@r.postjobfree.com
Mr Arseny Dugin
CTO at Blueninja.io
ada8hx@r.postjobfree.com
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