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System Administrator Desktop Support

Beirut, Beirut Governorate, Lebanon
January 09, 2020

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Jad Chehab

System Administrator

Beirut, Lebanon 009********** Skype: jad.chehab


I am a systems administrator with a proven track record of professional customer support, integrity, and customer satisfaction. Utilizing my technical and professional skills, I have effectively provided system administration and desktop support in corporate enterprise environments. I have solidified trust relationships between employer and clients through effective support results. As an IT professional, I continue to seek methods to improve productivity and cost reductions. Employment History

SystemAdministrator System Administrator

Antoine International Holding - Matn District, Lebanon Nov 2014 - currently employed

Deployed new backup procedures to ensure the safe-keeping and integrity of invaluable company data by using Veeam Backup, Symantec Backup Exec. Introduced and implemented Windows Deployment Services to provide a standard operating environment across the company and continued development of a planned global Microsoft Deployment Toolkit solution to provide a Task Sequence based dynamic, modular and layered build along with a new and efficient Active Directory OU/GPO structure to compliment it.

Manage users in Active Directory and maintain Email server, Anti-virus server, Update and backup server, Ghost image server, Network security server and Domain controller. Managed the deployment, maintenance, support and upgrade of virtual servers in a Hyper-V and VMware vSphere environment, which involved Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Vista, Windows 7, Windows 8/8.1, and Windows 10 Systems and Network Administrator for branches and warehouses located in Lebanon, UAE and Saudi Arabia. ITAdministrator IT Administrator

Nabilnet - Beirut, Lebanon

May 2011 - Oct 2014

Support company various business application, troubleshoot Servers related to DNS, DHCP, VPN, FTP.. Maintain Active Directory adding users, computers, and adding or modifying security groups. Maintain add or modify Domain structures to provide additional resources or enhance security.

System backups, maintaining computer room equipment including printers and tape storage devices, and providing customer support. Installing the local area network cabling systems and equipment such as hubs, switches and network interface cards. Write documentation of procedures for the rest of the team to follow. TechniccalSpecialist Techniccal Support Specialist BMTTECH - Beirut, Lebanon

Apr 2010 - Dec 2010

Providing 1st Level Support to the end users by resolving the hardware, software and network problems by clearly communicating in a user friendly and professional manner the technical solutions.

Manage the configuration and performance management of all PC’s operating systems and telecommunications. Perform routine network start-up & close down procedures & maintain control records. Installing the local area network cabling systems and equipment such as hubs, switches and network interface cards. Educations

DiplomaTechnology Diploma in Information Technology Notre Dame University – Louaize - Zouk Mosbeh, Lebanon Sep 2011 - Jun 2014

Professional skills


Windows Server 2008, 2012, 2016, 2019 Microsoft Hyper-V, VMware vSphere Microsoft Office 365 Cisco Routing and Switching Firewall: Barracuda, Kerio, pfSense, Sophos Active Directory Microsoft Exchange Veeam Backup & Replication, Symantec Backup Exec

Zabbix server

Arabic Native English Fluent

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