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Customer Care Executive

Location:
Rawdat Al Khail, Qatar
Posted:
January 06, 2020

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Resume:

CURRICULUM VITAE

PERSONAL DETAILS

Name : Balanda Musa

Sex : male

Date of Birth : 20 -01- 1993

Marital Status : single

Nationality : Ugandan

Contact. : +256*********

Email Address : ada7z0@r.postjobfree.com

CAREER OBJECTIVE

To serve diligently to norms and expectations of the company in a competitive environment and expand my skills in a challenging and worthwhile environment, where there is an opportunity for personal development and learning, while ultimately achieving the strategic goals of the Organization.

EDUCATION BACKGROUND

Year

Institution

Award

2007-2010

Emirates college secondary school

Uganda Certificate of Education

1999-2006

Namabale primary School

Primary leaving examination

LANGUAGES

Reading

Writing

Speaking

English

Fluent

Fluent

Fluent

Arabic

Learner

Learner

Fair

WORKING EXPERIENCE

COMPANY : Nile hotel (UG)

DESIGNATION : Housekeeping from 2014-2018

JOB DESCRIPTION

Cleaning guest rooms ie making the bed, dusting, cleaning the toilet, vacuuming the floor and many others

Alerting my supervisors about anything needed for repairing or which has a problem.

Returns keys and unused supplies at the end of each shift to the superior.

Checks with supervisors prior to clocking out at the end of each day.

Responds to guest requests and report guest concerns in time.

Collects and disposes of trash and garbage, moves equipments and furniture like chairs and tables.

Cleaning the carpets and all common corners of the hotel using equipment supplied by my superior in order to maintain the good impression to the guest.

Receives assigned section, keys, supplies and priority room requests from the executive Housekeeper.

SKILLS

Customer care and Computer skills.

Communication skills and interpersonal relationship

Leadership skills

HOBBIES

Travelling

Reading Business journals, Music and sports

Making friends

STRENGTHS

Toil under pressure with minimum supervision

Social and ability to demonstrate hospitality gestures

Fast learner in times of training

Taking of challenges confidently

Ability to meet targets

Quick thinking ability in problem solving

Ability to work hard and smart

Enthusiastic to adjust in new environment

Outstanding loyalty and commitment to the customers

REFFERENCES

Available upon request.

The undersigned do certify that the information provided above describes my true character, qualification and experience.

I also fully understand the legal implication of what I have stated above and as such I do accept the legal consequences that may arise out of what I have sated on this form.

Contact me Please at earliest convenient

THANKS



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