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Customer service executive

Pune, Maharashtra, India
As per company's rules
January 06, 2020

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Archana Dinesh Parmar

Email Id: Mobile No: 797-***-****


To take up a challenging career in concern my experience, professional qualification and excellent communication skills and where I can enrich my skills and management capabilities further while working to achieve the organizational goals.


Can adapt to any kind of situation, Positive Attitude, Helping Others. EDUCTIONAL QUALIFICATION:

Passed 12th in year 2011 From HSC Board Maharashtra

Passed 10th in year 2009 From SSC Board Maharashtra PROFESSIONAL QUALIFICATION:

Completed Jewelry design Specialized course ( Jewel Cad)

Completed Ground Staff Course From Speed Jet Aviation.

Basics Of Dangerous Goods

Basics Of Load Sheet of Narrow Body as well as Wide Body Aircraft PROFESSIONAL EXPERIENCE:

1) Worked as Customer Service Executive in MIAL (Mumbai International Airport Ltd.) at Chhatrapati Shivaji Mumbai International Airport from 15th December 2018 till 16th June 2019.

2) Worked as Office Assistance in IAP Company from 01st April-2017 till 14th December 2018.

3) Worked as a Data Management Assistant in eCentric Solutions Pvt. Ltd from 1st December 2013 till 31st March 2017.

4) Worked as a Receptionist and faculty in Lemark Institute of Art from 3rd October 2012 till 10th November 2013.

5) Worked as a Cad Designer in Vishnugold Company from 11th June 2011 till 31st September 2012


Operating Systems : Windows 7, 8 & 10, Linux

Packages : MS-Office, Tally 1.02

Other Software : Android



OS: Red Hat Enterprise Linux, Windows

Period: 1st December 2013 till 31st March 2017.

Role: Data Management Assistant


The Central Government Health Scheme (CGHS) is a welfare scheme introduced by Govt. of India under Ministry of Health and Family welfare initially in Delhi on 1st July 1954.

Central Government Health Scheme was introduced in Mumbai in the year 1963 with seven dispensaries. Over the years the scheme has expanded considerably and presently there are 28 Dispensaries, 2 Polyclinics, 4 Homoeopathic units and 2 Ayurvedic dispensaries. Medical care facilities to the Central Government employees (serving & pensioners), their family members, and other entitled categories for a token contribution ROLES & RESPONSIBILITIES:

Installation of Windows and Red hat Linux

Configure, monitor, maintain and troubleshoot Exchange server and associated technologies

Advanced monitoring, administrate, troubleshoot, and manage infrastructure based systems.

Manages Windows network (users, computers, printers, etc) with Active Directory

Responsible for managing and maintenance of networks in failed.

office staff members to effectively utilize software and systems by facilitating user training

Performing daily, weekly, monthly maintenance backups/restorative exercises

(Backup Exec), reviewing server logs for potential issues, as well as by ensuring that anti-virus software and security patches

Support and maintain network hardware, network Operating Systems, and Compassion system applications

Responsible for defining and IT recovery plan for servers and workstations. PERSONAL DETAILS:

Name : Miss. Archana Dinesh Parmar.

Nationality : Indian

Languages Known : English, Hindi, Gujarati, Marathi. Address : A-103/ Nand Dham Apt, Aachole Cross road, Sayukat Nagar, Nalasopara (east) Thane- 401209.

Marital Status : Unmarried

Favorite Hobbies : Listening to music, Watching movies, Playing video games.


(I hereby declare that the information furnished above is true to the best of my knowledge).

(Archana Dinesh Parmar)



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