CV - Juan Tomas Alvarez

E-mail: ada7nu@r.postjobfree.com Birthdate: 02.08.1992

Mobile: +54-113-***-**** Address: J. D. Perón 1143 CABA Home: +54-114-***-**** CUIL: 20-36938239-0

Career Goals:

Working with great teams, creating great products that have a meaningful impact in people’s lives. Always be learning, always enjoy myself, and always deliver quality work.

Education:

2018 Full-Stack Web Dev Coding Bootcamp

Digital House (Buenos Aires, Argentina)

2014 – 2016 Bachelor's in Computer Science (11/18 subjects completed) Universitet i Oslo (Oslo, Norway)

2011 – 2012 Årstudium International Politics

UN Academy, AFR (Moelv, Norway)

2009 – 2011 International Baccalaureate Diploma Tri-lingual English/Spanish/Norwegian (8/8 Subjects - 35/45 points) Ås Videregående Skole (Oslo, Norway)

2007 – 2009 American High School Diploma Program (B+ avg.) American School of Brasilia (Brasilia, Brazil)

Work Experience:

05.2019 – 08.2019 Dr App

QA Lead & Product Design

- Implementing structured testing guidelines and standards.

- Test case planning, authoring, and execution on JIRA w/Qmetry plugin.

- Assisting the customer support team with troubleshooting and debugging of CouchDB records through Zoho Analytics and Fauxton tools.

- Chrome console analysis for debugging (Network HRX headers&response)

- Front end web testing with focus on functional and responsive design.

- Market analysis of competitors

- Contribuiting to the next-gen product feature set and design language

07.2018 – 05.2019 True North

QA Engineer (Ssr.)

- Test case planning, authoring, and execution.

- Issues management on JIRA w/plugins such as Qmetry/Sapphire for test cases and execution tracking.

- Process Documentation on Confluence.

- Lead demos displaying new functionality to US-based clients.

- Mobile Testing on iOS. Native and hybrid apps. W/device or on appium.io

- API Testing (REST/SOAP) with Postman and Swagger.

- Analyzing traffic and debugging with Chrome console (Network HRX headers & response/Source scripts/Redux app states)

- Front end web testing with focus on functional and responsive design.

- Back end testing interacting with SQL and noSQL databases such as PostgreSQL and MongoDB.

- Security auditing for PCI compliance.

- Some experience with Node.js test automation using mocha chai.

07.2017 – 10.2017 Globant

QC Analyst (Ssr.)

- Manual Testing: black box, acceptance, and ad hoc Testing of software/middleware for DirecTV Set-top Boxes

- Requirement analysis

- Test case planning, execution, and bug tracking on JIRA

- Identification, tracking, and follow-up of bugs, including analyses and reports with repro steps.

- Providing training and tech support to trainees. 10.2016 – Upwork.com

Freelancer

- Profile: www.upwork.com/freelancers/~015aeb6ad4cad44db8

- English-Spanish-Norwegian-Portuguese translation 06.2015 – 07.2016 Lionbridge

In-country Testing Supervisor

- Introduced excel analytics for visualization of test data.

- Double checking bug reports submitted by local testers and accepting/rejecting bugs to pass onto dev team.

- Android & Windows Mobile functional testing of XBOX Companion App

02.2014 – 06.2015 Lionbridge

QC Manual Tester (Jr.)

- Black Box, Smoke, Acceptance, Regression, Localization testing for Microsoft Project Durango (XBOX One)

- Performance and Acceptance mobile testing Android/iOS

(simulated and manual) for local clients

12.2012 – 06.2013 DigiFix AS

Tech Support Supervisor (Ssr.)

- Dealing with SLA clients on a 1-to-1 basis to diagnose and solve issues quickly. Both over the phone and on-site

- Introduced a ticket-based issue tracking platform for streamlined Support

- Introduced a Teamviewer-based solution for remote assistance, cutting down on on-site visits and operational costs. 06.2012 – 12.2012 DigiFix AS

Tech Support (Jr.)

- Diagnostics and general problem solving of common issues over the phone and email.

- Hardware repairs for Laptops and desktops

- Installing drivers, specialized software, formatting and installing windows.

02.2012 – 05.2012 Noder Data

Tech Support (trainee)

- Customer service at front desk and on the phone

- General troubleshooting.

- Hardware and software diagnosing on end-user devices. Languages:

Spanish: Native

English: Advanced/bilingual

Norwegian: Advanced/bilingual

Portuguese: Intermediate

Japanese: Beginner

Skills:

• Computer languages: HTML, CSS, PHP, JS

• Agile methodologies: SCRUM & Kanban

• Software: Adobe Suite (Pr/Ae/Lr), Office Suite, Android Studio, VMWare, AWS, Git, Atom, MySQL Workbench, Robot 3T.

• ERP: SAP, Sentrifugo.

• OS: Windows, Windows Server, Linux, Mac OS.

Volunteering:

9/2007 – 5/2009 Student Council @ EAB (American School of Brasilia) Class Treasurer ’07-’08 Class President ’08 - ‘09

9/2010 – 11/2011 Model UN Coordinator – Ås Videregående Skole 8/2010 – 5/2011 Activities Supervisor - Ås Rødekorssenter (Ås, Norway) 10/2011 – 12/2011 Research Assistant - UNHCR (Geneva, Switzerland) 10/2014 – 5/2016 MOBA Coordinator - Bindern eSports Club (Oslo, Norway) 9/2015 JavaZone Staff – JavaZone conference (Oslo, Norway) 10/2018 Youth Olympic Games Buenos Aires 2018

07/2020 Invited to volunteer at the 2020 Tokyo Olympic Games

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