C O N T A C T

D-*-***, Pangsapuri Opal, Jalan Matahari

U5/107, Bandar Pinggiran Subang, 40510

Shah Alam, Selangor

012-*******

ada7lq@r.postjobfree.com

E D U C A T I O N

Bach Degree in TESL (Hons) from

Management & Science University

Dip in TESL from Kolej Poly-Tech

Mara Cheras, Kuala Lumpur

SPM—pass

S K I L L S

Computer Skills: Microsoft Offices,

Internet, typing, proofreading,

social-networking, social medias

Soft Skills: team player,

communication, problem-solving,

multi-tasking, interpersonal, fast

learner

W O R K I N G

E X P E R I E N C E

Makita Power Tools (M) Sdn Bhd

(July 2018-present)

Customer Service Executive

Sports Direct MST Sdn Bhd

(Jan 2018 – July 2018)

Customer Service Advisor (e-

commerce)

Makita Power Tools (M) Sdn Bhd

(Jan 2017-June 2017)

Customer Service Executive

Cycle & Carriage Glenmarie

(Sep 2016-Nov 2016)

Customer Service Assistant

Dominos Malaysia

(Mar 2016-Sep 2016)

Customer Service Agent

(inbound)

Star Publications (M) Sdn Bhd

(May 2013-Feb 2014)

Customer Service Executive

(inbound & outbound)

Private tutor

(freelance)

English & BM

L A N G U A G E S

Languages Spoken Written

English 10 10

Bahasa

Malaysia

10 10

N U R U L H U S N A A . H A L I M

Bachelor’s Degree in TESL (Hons)

3 years of experience in Customer Service

1 year experience in Teaching

O B J E C T I V E S

To work fulltime in customer service,

call center or teaching fields

To expand self potential in servicing

customer or teaching

To gain knowledge while dealing with

people

W O R K P R E F E R E N C E

Working hours : Office hour

Have Own

Transport

: Yes

Expected

Monthly Salary

: MYR 3200

Willing to

relocate

: Yes

A C C O M P L I S H M E N T S

Dean’s List Award

Voice recording for Makita (call

operator) 2017 & 2019

The Amazing Customer Experience

2013 conducted by Omar Stirling

(Lawrence Walter Seminar)

Voice recording for Star Publications

hotline operator (malay speaker)

2013

Trainer for Choral Speaking SKPJ

2013( 1st Prize for Hulu Langat

Zone)

Highest Profit for Online Business

Competition IPMA 2012 (Garisan

Holdings)

R E F E R E N C E

1. Presenan Govind (The Star)

CS Team Leader

+603-****-****

2. Kean Ang (Sports Direct)

E-commerce Manager

+603-****-****

3. Ivy Change (Makita)

Sales Admin Manager

+03-80230824

Contact this candidate