Customer Service Manager

Justine Gay A. Mangao

C: M.L Quezon St. Cabangcalan Mandaue City

E: ***********@*****.***

M: 096********

OBJECTIVES

To be part of the service industry that I may utilize my knowledge, skills and abilities. As well as to effectively contribute what I have learned for the years that I have been in school to an institution, both strategic and operational level in any capacity best that match my skills and ability.

Personal Information

Age : 23 years old

Birth Date : April 6, 1996

Birth Place : Cebu City

Sex : Female

Civil Status : Single

Height : 5'3

Weight : 57 kgs.

Nationality : Filipino

Religion : Roman Catholic

Educational Background

Vocational

Most Institue of Culinary Arts

Tipolo St, Mandaue city

Tertiary Level

University of Cebu

Banilad Cebu city

Secondary Level

Saint Pauls College

Highway Maguikay Bakilid Mandaue City

Elementary Level

Cabancalan II Elementary School

Cabancalan mandaue city cebu

Job Description

Good administrative abilities

Solid understanding of guest relations and customer service within the hotel industry

Excellent problem-solving and critical thinking abilities

Strong understanding of all aspects of hotel management

Customer Service-Oriented, Flexible and Able to work under pressure

Goal-oriented

Has a Good Communication Skills and with Strong interpersonal skills

Good Restaurant Etiquette and with Pleasant Demeanor

Proficient in basic computer applications

Hardworking, reliable and conscientious

Has genuine desire to help people, Quick Learner and Efficient Multi-tasker

Possesses team working skills and ability to work on my own initiative

Working Experience

The Results Companies

Customer Service Rep

Feb 2015- Feb2016

Teleperformance

Customer Service Rep

Aug2016-Dec2017

Supporting Enterprise

Customer Service Rep

July2018-Nov2018

Executive Boutique

Appointment setter

Current

Character Reference

Joann Casquejo

Operations Manager

Contact# : 092********

Candice Remolano

Subject Matter Expert

Contact# : 091********

Raymond Bert

Operations Manager

Contact# : 092*********

Contact this candidate