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Human Resources

Location:
Doha, Qatar
Posted:
January 06, 2020

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Resume:

ada75g@r.postjobfree.com

+974********

Doha, Qatar

Visa Status

Family Residence Visa

SKILLS

LANGUAGES

English

Tagalog

WORK EXPERIENCE

Cabin Crew 2.6

Qatar Airways

**/**** – 03/2016 Doha, Qatar

Achievements/Tasks

Received multiple appreciation letters from in-flight customers.

Maintain Qatar Airways high level of safety standards onboard the aircraft at all times for the safety of passengers and employees.

Work within a team of Cabin Crew to time constraints to ensure that all elements of the Qatar Airways products are successfully delivered to our customer’s satisfaction thus ensuring quality results are achieved.

Present self in a positive, approachable and professional manner at all times regardless of the situation.

Premium Lounges Hostess 3.5

Qatar Airways

03/2010 – 09/2013 Doha, Qatar

Achievements/Tasks

Promoted on the job.

Trained new joining team members.

Create monthly crew roster and daily operational allocations.

Perform administrative duties as assigned by Manager.

Provide hands on support to Food and Beverage team to ensure smooth service.

Premium Lounges F&B Service Agent 2.10

Qatar Airways

05/2007 – 03/2010 Doha, Qatar

Achievements/Tasks

Provides premium service to VIPs, first and business class customers particularly food and beverage and continual liaison with them throughout their stay in the lounges.

Anticipate the needs, likes and dislikes, as well as to note and record all special requests of passengers for a more comfortable journey.

Understands and demonstrates at all times the importance of upholding the highest professional and personal standards having positive and passionate attitude towards Qatar Airways customers, employees and organizations.

Efficient stock and inventory management to ensure the right amount of products, in the right place, at the right time. Customer Services

Remains Calm under

Pressure

Patient Self-Starter

Efficient Flexible

Results-oriented

Team Work Leadership

Decision Making

Microsoft Office

Jeanne Faustino Sy

Excels at multi-tasking in a fast-paced multicultural environment with a sound planning and problem-solving skills equipped with a Professional Qualification in Human Resources Management.

Attention to Details

Dynamic Person

ada75g@r.postjobfree.com

+974********

INTERESTS

EDUCATION

Diploma in Human Resources and Payroll Management

International Open Academy

11/2019 – Present E-Learning

Diploma in Human Resources

Edinburgh Napier University (IQN)

07/2018 – 12/2018 Doha, Qatar

Diploma in Human Resources

ICON Training Center

07/2018 – 10/2018 Doha, Qatar

Bachelor of Arts Major in Foreign Service

New Era University

06/2000 – 04/2005 Manila, Philippines

CERTIFICATES

Cabin Crew Training Program (09/2013 – 10/2013)

Qatar Airways

* Survival Swimming * Conditions of Carriage * First Aid * In-flight Announcement/Demonstration * Emergency and Aircraft Equipment * Fire Fighting Procedure * Emergency Procedures

Service Excellence Program (09/2013 – 10/2013)

Qatar Airways

Five Star Leadership Course (06/2013 – 07/2013)

Qatar Airways

Five Star Leadership Foundation (03/2013 – 03/2013) Qatar Airways

Aviation Security Awareness Course (01/2013 – 01/2013) Qatar Airways

Jeanne Faustino Sy

Swimming

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Puzzles

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Volley Ball

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Social Media

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