WORK EXPERIENCE

Data Entry Clerk

excelHR/ Queensway Carleton Hospital - Ottawa, ON

July 2019 to Present

Maintain referral tracking system by entering required data for each referral.

Fax complete and appropriate referrals to individual assessment centers or surgeon offices. Monitor wait times across the Champlain LHIN and data entry into the Wait Time Tracking System Provide support and assistance to the Advanced Practice Nurse in preparing statistical information, PowerPoint presentations, and excel spreadsheets.

Participate in patient and referring physician satisfaction surveys by mailing, tracking and logging data.

Participate in orthopedic surgeon satisfaction surveys by mailing, tracking and logging data. Collect, monitor and input monthly statistics from assessment centres. Sales Associate

Winners - Ottawa, ON

August 2018 to November 2019

Provide customer service to our clients and assist their needs in every way possible Ensure sales floor is clean and well organized

Receive payment by cash, check, credit cards, vouchers, or automatic debits, as well as issue receipts, refunds, credits to customers

Work with the close cooperation with other Sales Associates and Store Managers in a fast-paced environment Medical Affairs Analyst (Pharmacist)

GlaxoSmithKline - Rio de Janeiro

JULIANA

BASTOS

Ottawa, ON K2E 7B4

ada74h@r.postjobfree.com

613-***-****

5 years of experience working as a senior administrative position in the pharmaceutical industry Detailed oriented professional with internal auditing process Database experience – organizing and maintain records Experience with training (development and application) Production and distribution of marketing materials and reports Advanced – Microsoft Office and Database experience April 2016 to December 2017

Developed of scientific materials (Continuing Medical Education and Disease awareness), training, promotional and medical communications;

Approved promotional, training and educational materials according to regulatory and scientific regulations Acted before, per, and after medical and scientific medical events led by GlaxoSmithKline (Speaker training, Advisory Boards, Stand Alone, Product launching);

Acquired technical-scientific basis on GlaxoSmithKline pharma products and to monitor the publication of new evidence in the medical literature.

Medical Information Advisor (Pharmacist)

GlaxoSmithKline - Rio de Janeiro

July 2014 to April 2016

Contacted healthcare professionals;

Conducted training to new staff and other areas which maintain a relationship with medical information department (sales force, marketing, medical affairs);

Registered, verified and answered of scientific requests in the Customer Relationship Management system clear and completely;

Conducted of searches on the Wisdom system for inquiries related to GlaxoSmithKline Pharmaceuticals and Vaccines, and literature searches scientific databases for answers that are not available in Wisdom; Identified spontaneous adverse events and report them via e-mail to Pharmacovigilance. Marketing Intern

GlaxoSmithKline - Rio de Janeiro

September 2012 to June 2014

Developed innovative promotional materials to create public and medical awareness; Monitored the production of promotional materials with strong attention to details; Monitored of market analysis through systems helping the marketing team to achieve franchise targets; Collaborated with sales force providing logistics support in their meetings. EDUCATION

Diploma in Business - Management and Entrepreneurship Algonquin College - Ottawa, ON

January 2018 to April 2019

Bachelor degree in Pharmacy

Universidade Federal do Rio de Janeiro - Rio de janeiro July 2008 to June 2013

SKILLS

Microsoft Office (5 years), Customer Service (4 years), Marketing (4 years), Training (1 year), Auditing (Less than 1 year), Data Entry (3 years)

ADDITIONAL INFORMATION

Flexible to work various shifts, punctual and self-motivated Communication in English and Portuguese

Work proactively and effectively with no supervision, independently or as a part of a team Applying critical and creative thinking skills to solve problems Time management, multi-tasking, planning, interpersonal and organizational skills