Dedicated individual with over 30 years of experience managing pharmacies in Maryland. Patient centered care first and foremost with ties to community . Mentor to many pharmacist around Maryland helping them to grow from cashier to pharmacist.
1985 Howard University School of Pharmacy
Major: B.S. Pharmacy magna cum laude Dean’s Honor Roll
Member of Rho Chi Society-Sigma Beta
Kappa Epsilon 1986
Licensed immunizing pharmacist in Maryland 10594 cpr trained
Skills & Abilities
Overseeing staff pharmacist, pharmacy technicians and pharmacy support staff at all locations
Compassion for patients
Competent in clinical, retail and mail order settings
Experienced with insurance processing
Proficient in drug interactions
Preceptor: Howard University, University of Maryland, Shenandoah College of Pharmacy, College of Notre Dame
pharmacist in Charge Cvs 2160, 2865, 5733 Pharmacy baltimore.md Dec 2008 - current
Communicated with multiple insurance carriers regarding patient policies and billing
Recruited pharmacy technicians and oversaw training
Researched information regarding new drugs thoroughly for safety and quality assurance
Oversaw 2400-2900 prescriptions per week
Managed a staff of 20, with scheduling and promotions and hiring
outpatient clinic manager -Operations Coordinator Neighborcare pharmacy baltimore,md May 1992 - 1995
Assisted clients in understanding their available options and helped them select the right service plans for their needs
Supervised one of Johns Hopkins busiest pharmacy
2700-3000 prescriptions per week
Managed pharmacists, interns and other pharmacy support staff
Received a bonus on 95% formulary compliance and generic substitution rate
Developed a prescription rewrite system with the medical providers the generated increased profits and client relationships
Reviewed contracts and directing ordering requirements in constant search for the lowest out-of-pocket expense
Promoted Retail Operations Coordinator-wrote pharmacist's yearly reviews
Supervised 17 retail and clinic operations
Helped launched a prescription plan called the Care Card and worked on formulary associated with this effort
Pharmacy Manager rite aid pharmacy 359 and 374 384 july 1985- Dec -2008
Created work performance program to increase morale in the pharmacy.
Won customer service Award by creating the "Help desk" to assist patients easier
Explained drug side effects and interactions to patients on a daily basis.
Launched the COSTAR program which provided mental health medication to John Hopkins patients
Ensured proper dosage of prescription medications in topical, pill-based, and liquid configurations.
Recruited pharmacy technicians and oversaw training.
Kept in strict compliance with HIPAA standards and all patient confidentiality regulations.