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Engineer Support

Sicklerville, NJ
January 01, 2020

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** ****** **, ****** *******, NJ 08021, 856-***-**** CELL,


Windows Server OS installation and maintenance 2003 to 2016R2 Linux OS systems and terminal level script operations

Component level repair and services on Set Top Boxes, PCs, Laptops, various communications devices including units containing HDD, power supply and connection configurations. Replacement and repair of internal components experience and device recertification.

SQL database installation, configuration, backup and support. SQL mirror/ BAG or stand-alone SQL Express on combined systems.

Connection and file management with SAN/NAS MAM and broadcast delivery systems with large scale storage on multiple systems and file structures.

Third party configuration for storage, Ingest, asset management and communication to other vendor systems

TCP/IP Ethernet configuration and troubleshooting.

Customer training and support


4/27/2018 to PRESENT Independent Contractor AV and Broadcast TV

My work is as a contractor to AV and broadcast systems integration companies, media and government agencies is to complete or configure systems as part of an overall customer requirements.

Systems are Video, Audio, router, and AV based automation and control systems, transcoder software setup and configuration, training and documentation.

Product recommendations and outsource of work per contract

4/26/2014 TO 4/19/18

Telestream Inc.

Nevada City CA. (East Coast remote employee)

Enterprise Systems Installation Engineer

My position encompasses the installation, commissioning and training of customers on site and with remote access. Systems include the Vantage and Pipeline products. Systems commissioning require detailed knowledge of TCP/IP protocols, SAN/NAS storage systems, media ingest and interfacing to multiple external systems for asset management, quality control, authoring, ingest and play out automation system interfaces. Knowledge of multiple media formats, codecs, encoders and file formats.

My work requires regular travel at approximately 75 to 80% on the road for commissioning.

7/1/2010 TO 4/15/2014

Axon USA, Inc DIV of Axon Digital Design BV of Holland

Blackwood, NJ (US Based remote employee)

Manager of Support North America

My mandate is to supply Axon Digital Design BV’s North America established customers and potential customers with the highest level of support for logistical, pre-sales or software/hardware support. These can range in design, implementation, configuration and integration of not only Axon manufactured products but all aspects of broadcast television infrastructure and operations.

In addition, I am responsible for trade show research, evaluation and participation.

Demo product delivery for customer evaluation and participation, shipping, warranty repairs, customer inquiry and all levels of support of the client experience regardless of the source of the issue and work with customers to resolve all aspects of their issues.

Demonstrate and educate customers and sales personnel on new products, features and documentation.

Conduct and explore new avenues of growth and market penetration in non-traditional areas and applications. Report US design requirements and improvements for making Axon products valuable to the US market. Reporting to the Senior Design and CTO of Axon on a monthly basis.

Verifying and feedback on NTSC product adaptions and performance.

Responsible for IT based demonstration systems and remote access to customer and manufacturing systems for on-line product evaluations.

2/1/2004 TO 7/1/2010

Miranda Technologies (Belden Group)

NVision, INC Grass Valley CA

Montreal, QC (US based remote employee)


My primary job was to commission, install, program support and train users and clients in all forms of products sold by Miranda Technologies including under the OXTEL brand and Miranda’s subsidiary companies (NVision Routers).

My role included traveling to and commissioning systems in the entire Western Hemisphere and occasionally Asia and Australia. My responsibilities were to ensure the products functioned as specified and that customers had a functional and useful knowledge of operations, maintenance and configuration to self support the products as required.

I also participated in trade show exhibition, and in product evaluations internal to the company for product improvement and performance.

I configured and commissioned over 500 channels of Master Control, Ingest and Archive worldwide.

Systems I commissioned and maintained for Miranda and NVision included Discovery Networks STERLING US, NBC NOC NY, CBS MDC NY and LA, Televisa Archive and MCS Mexico City, Viacom NY, US Capitol, CCTV Beijing, SONY Mobile Sydney Australia. Trade Show support and booth demonstrations included NAB, IBC, BIRTV and KOBA.

2/1/2000 TO 2/1/2004

Harris Broadcast: Automation Systems

Sunnyvale, Ca (East Coast remote employee)


My duties consisted of travelling to customer locations and programming, configuring and installation of hardware and software for the automation of broadcast systems related to ingest and playout from Master Control, all video, audio and commercial products the customer required. This included the wiring, interfacing and communication with dozens of other manufacturers and systems and controlling these products to a finite degree within a time tolerance of +-4 frames of video for playout, this included switchers, routers, servers, tape and cartridge driven devices, production switchers, satellite receivers, antenna systems, transmitters, and all forms of schedule based operations.

Previous Employment:

WPSG- Philadelphia (Paramount Stations Group –UPN) 1998 - 2000

Sr. Broadcast Engineer: Establish and design SDI for Paramount Stations Group of 5 hub and spoke LMA station operations from Philadelphia to Pittsburgh, Buffalo NY, Columbus OH, Indianapolis IN, Atlanta GA. Designed and implemented TSL/STL link systems over digital radio, and fiber link, transmitter maintenance using Comark Digital UHF transmitters. Ended with Viacom purchase of CBS 2000.

NBC10 WCAU NBC O&O Philadelphia 1996 to 1999

Engineering Maintenance

Performed Maintenance Engineering repair and operational engineering for the NBC O&O station WCAU in Philadelphia, duties included repair, operation and configuration of Station STL, TSL radio, analog video router, monitors, switchers, automation, cameras, ingest tape and SDI first tier configuration for initial DTV operations in a #4 market station. Included helicopter camera and SNG link operation, camera shading, EIC for sporting events and operation.


World Cup Hockey Philadelphia: 1996

Worked to establish and maintain 13 camera systems and remote truck operations for SRC Canada during World Cup Hockey at the 1996 Championship.

KTLA- EIC/ Video Operator (East Coast)

WRTV 6 Indianapolis 1994- 1996 (McGraw Hill Broadcasting) Engineering and ENG/SNG operations.

USOC- United States Diving Team 1993 -1994 Videographer Clearwater Florida Training systems

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