To,

The Manager,

Sub: Application for the post of

IT Support,

Sir,

With Reference to the above subject, I avail this opportunity to the best of my knowledge and experience to introduce myself MOHAMMED MAHMOOD SHAREEEF, As a IT Support Administrator, I am in a field of support services to provide the users of technology with assistance to specific problems and I am confident that I will do Justice to my work with my talent, skills and experience.

Being actively involved in the field of Support services for around 5 years in (Educomp Solution c/o Smart Learning Solutions) I have gained wide experience. This experience had benefited me professionally and broadened my skills and experience in the work field.

I am confident to provide services as a IT Supports Administrator, troubleshooting networking devices, installing software and configuring, maintenance, printer and computer system and solving technical problems.

I am enclosing here my Curriculum Vitae for your kind consideration of my candidature and hope that I may get an opportunity to prove my worthiness.

Keeping in view of my qualification, knowledge and experience, I am confident that I can fulfill the above-mentioned assignment perfectly and live up to your expectations.

Looking forward for a favorable response.

Thanking you in Anticipation.

Yours truly,

Md. Mahmood Shareef

Mobile: 50142507

Email: ada6p9@r.postjobfree.com

Current Location: Doha, Qatar.

Cirruculum Vitae

Name : Mohammed Mahmood Shareef

Email id : ada6p9@r.postjobfree.com

Phone No : 50142507

Objective:

Seeking Seeking a Professionally Challenging and rewarding Career in an Organization that allows me to utilize my Knowledge and my creativity to further advance my skills and excel in career life and serve the organization with utmost fidelity.

Summary:

Microsoft Professional, an enthusiastic team player and goal oriented personality.

An energetic self-starter with excellent analytical, organizational and creative skills.

Have a proven ability to motivate and work effectively in a team with people from different cultures.

Academic Qualification

Pg.D/M.Sc in Advanced Computing System Development September 2010 - July 2012

University of West of Scotland,

Glasgow, UK

Bachelor of Science (B.Sc Computers) June 2004 - April 2007

Osmania University,

Hyderabad, India.

Academic Project:

Project Name: Data Management Issues in SME’s that have embraced mobility.

Team size: Individual

Certifications:

Microsoft Certified Information Technology Professional (MCITP).

Microsoft Certified Professional ID : sr8973119

Technical Skills:

Professional Training : A+ Hardware, ADCA, MCITP, CCNA.

Platform : windows Server 2003, 2008.

Operating System : Windows XP/Vista/2000/2007/2008/2010.

Networking : TCP/IP, OSI, Ethernet.

Ms-Office : Word, Excel, Access, Outlook.

Typing : 55 wpm.

Work Experience

Organization: Edcational Institution August 2014 – July 2019

Location: Hyderabad, India

Designation: IT Support Adminstrator

Roles and Responsibilities:

Research and identify solutions to software and hardware issues

Configuring and Troubleshooting Internetworks with IP Addressing.

Installing and configuring computer software and application.

Succesfully researched, analyzed, troubleshoot and resolved simple to complex problem associated with PCs, Operating system, printers, software and hardware.

Fixing network faults and network maintenance.

Maintain jovial relationships with clients.

Updating self-help documents so employees can try to fix problems themselves

Prepare accurate and timely reports.

Refer to internal database or external resources to provide accurate technical solutions

Organization: Newsbox, M&BA Limited. April 2009 – March 2012

Location: Glasgow, Scotland, UK

Designation: Sales Supervisor Retail mart

Roles and Responsibilities:

Monitor the retail store customer service interaction to indentify sales opportunities within all transaction and handling of subscriber disconnect activity.

Collaborated with store manager to ensure achievement of sales, retention and quality targets

Train and monitor other representatives in techniques to assist cutomer inthe selection, purchase and retention of product and services

Dealing with Sales representaive team and negotiating best deals.

Personal Profile:

Nationality : Indian

Gender : Male

Marital Status : Married

Passport Number : P 9701557

Passport Expiry Date : 16/04/2027

Current Location : Doha, Qatar

Languages known : English, Hindi, Telugu, Urdu & Gaelic

I hereby declare that the details furnished above are true and correct. And I confirm that I will deliver the best part of my service and dedication if I get recruited in your company.

(Mohammed Mahmood Shareef)

Contact this candidate