OBJECTIVE

To gain an opportunity to enhance customer service relations and upgrade my skills in retail trades, meet customer expectations and satisfaction.

HIGHLIGHTS OF QUALIFICATIONS

Over four years’ of experience in the Customer Service and two years’ experience in the Administration Industry

Excellent communication and interpersonal skills

Exceptional time management skills and detail oriented individual

CPR certified and Smart Serve certified

AODA and WHMIS certified

Fluent in three languages Czech, English, Slovak

Proficient in Microsoft Office and other Internet applications

WORK EXPERIENCE

Culinary Intern 2019

Covenant House Toronto

Responsible for preparing various meals and desserts using specific equipment

Maintained cleanliness for colleagues and the homeless

Participated in baking contests with colleagues

Main focus was to work with sea food the meals

Salesperson (Seasonal) 2018

Bath and Body Works

Greeted customers when coming into and leaving the store

Worked as a cashier and checked out products for customers

Ensured shelves were stacked and products were packaged well

Assisted with displays overnight to have the store ready for the next day

Cashier and Food Handler 2017

Tim Horton's

Took orders from customers and processed various payment methods

Assisted customers with answering questions and concerns

Responsible for preparing food and drink orders for customers

Maintained cleanliness by cleaning the surrounding environment

Sales Associate 2015

Jackson’s clothing store

Helped customers choose and select appropriate clothing sizes

Responsible for handling payments at the cash register

Helped with ongoing tasks within the store

Maintained organized shelves and clothing

Secretary Assistant 2017 - 2018

Josef’s Construction

Responsible for answering phone calls and conducting initial conversations

Booked estimates ordered material received material

Printed blue prints and took any comments or concerns from customers

Created templates for forms, letters, spreadsheets, and blueprints

EDUCATION

Monsignor Fraser College 2018 - 2019

Ontario Secondary School Diploma

REFERENCES AVAILABLE UPON REQUEST

REFERENCES

Imman Ibrahim

Employment Counsellor

Tropicana Employment Centre

T: 416-***-**** ext. 201

E: ada6p6@r.postjobfree.com

Awo Hassan

Employment Counsellor

Tropicana Employment Centre

T: 416-***-**** ext. 245

E: ada6p6@r.postjobfree.com

Contact this candidate