Customer Service Security Guard

CURRICULUM VITAE

PERSONAL DETAILS

NAME : Nicholas Mwangi Mukenga

GENDER : Male

DATE OF BIRTH : 17th Feb 1989

NATIONALITY : Kenyan

MARITAL STATUS : Single

PHONE NUMBER : + (974-******** / + (974-******** EMAIL : ******************@*****.***

PASSPORT NUMBER : A1629289

CAREER OBJECTIVE

To enhance my professional skills, capabilities and knowledge in a leading organization which recognizes the value of hard work by securing a challenging position that will enable me to further develop my career and as a result making valuable impacts towards the success of the organization.

EDUCATION AND PROFESSIONAL QUALIFICATIONS

January-August 2010 : Government Training Institute Certificate of social work (Credit)

2003-2006 : Mbooni boys’ high school

Kenya Certificate of Secondary Education

1994-2002 : Kisauni Primary School

Kenya Certificate of Primary Education

PROFESSIONAL EXPERIENCE

Security Guard;

HEMAYA SECURITY SERVICES COMPANY LIMITED (QATAR), August 2015-To Date; Duties and Responsibilities:

To protect property and premises of the client

To conduct routine and special patrols

To maintain written log of activities

To ensure all safety hazard issues are resolved immediately

To conduct emergency situations according to company policies

To report suspicious and emergency situations

To answer alarms and ensure disturbances are investigated thoroughly Loss Prevention Officer;

BAMBURI BEACH HOTEL, January 2012-December 2014;

Duties and Responsibilities:

To conduct routine and special patrols

To provide excellent customer service

To guide and help with belongings stranded patrons to places where they need to be

To investigate any incident or disturbance that may occur and in extreme cases escort guests who are a danger or inconvenience to other patrons

To write reports of daily activities and irregularities

To control traffic by directing drivers

PERSONAL SKILLS

Excellent communication skills

Ability to perform under minimal supervision

Customer service oriented and personate to customers

Willingness to accept new and positive challenges

Hardworking, energetic and reliable to work effectively

A team player with analytical and problem solving capabilities HOBBIES

Swimming

Travelling

Playing football

REFEREES

Mr. HENRY GITAHI

SUPERVISOR

HEMAYA SECURITY SERVICES COMPANY LIMITED

TEL: + (974-********

EMAIL: *************@*****.***

Mr. PAUL THUO

SUPERVISOR

BAMBURI BEACH HOTEL

Tel: + (254) 071*******

EMAIL: **********@*****.***

Contact this candidate