JINEESH P A

Dubai, UAE. PH: 055-***-****. EMAIL: ada6e6@r.postjobfree.com

CAREER SUMMARY

Versatile, enterprising, dynamic, enthusiastic post-graduate in MBA with 3 years of rich experience in International Customer Service and Sales from India and 2 years of experience in Warehousing and Storekeeping in Dubai. Comprehensive Customer Care, Sales, Marketing, Warehousing and Storekeeping knowledge and skills on all aspects and proven competencies enabling production of high quality cost-effective deliverables meeting client requirements.

CAREER OBJECTIVE

Proactive result driven professional seeking a challenging position in a good firm to utilize qualifications and my work experience and deliver outstanding results by ensuring proper flow of the business of the company.

SKILLS

Customer Service both in voice and non-voice

Sales and Marketing

Warehousing and Storekeeping

Communication, Coordination, Problem Solving, Decision Making, Planning, Execution

Knowledge about Logistics and Transportation

PROFESSIONAL EXPERIENCE

Company Profile:

1.Seychelles International Cargo (October 2017 to September 2019): A Logistics Company in Dubai which has its own warehouses and logistics equipments and transportation.

Job Roles and Responsibilities:

Warehouse Maintenance

Storekeeping

Document controlling

Maintaining the account details of the warehouse

Arranging spaces for the goods

Arranging labors to load the good in the containers

Company Profile:

2.EXL Services (February 2017 to May 2017): A leading operations management and analytics company in Bangalore, India.

Job Roles and Responsibilities:

Customer Support for American Express Credit Card, USA

Customer Service Representative

Interacting with U.S. customers and assisting them with their issues and inquiries

Maintaining the accounts of the customers

Company Profile:

3.24]7 Customer PVT LTD (September 2014 to December 2016): A customer experience software and services company that uses artificial intelligence and machine learning to understand consumer intent.

Job Roles and Responsibilities:

Interactive Social Media Executive

Sales and Marketing the products to customers online

Customer Support for Citi Bank U.S., Sears Online and Overstock

Developing the relationship between customers and the company

Interacting with U.S. customers and assisting them with their queries

EDUCATIONAL QUALIFICATION

Master of Business Administration (Marketing and Human Resource) – 2013, Periyar University, India (68%)

Bachelor of Arts (English) – 2010, St. Francis De Sales Collage, Nagpur, India (58%)

Standard 12th – 2007, Madras University, India (67%)

Standard 10th – 2004, Kannur University, India 2004 (45%)

PERSONAL INFORMATION

Nationality: Indian

Date of Birth: 06 April 1989

Marital Status: Single

Languages: English, Hindi, Malayalam

Hobbies and Interests: Basketball, Volleyball, Cricket

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