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Manager Customer Service

Location:
Suleja, Niger State, Nigeria
Posted:
December 30, 2019

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Resume:

OGUNDIPE NICHOLAS KUNLE

Address: Flat *, NANFAT Estate Opposite Ecwa Church

Federal Polytechnic Road Bida, Niger State.

Phone No: +234**********,

E-mail Address: ada6c5@r.postjobfree.com

PROFESSIONAL SUMMARY

A graduate with robust management and customer service experience. Acknowledged for excellent in customer relations and effective working abilities. Dependable and accountable in construction, valuation, facility and property management, couple with efficient database management skill. Proficient in Microsoft Word, Outlook, Excel and PowerPoint. Recognized at level for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques to enhance businesses and team efforts.

SKILLS

E-commerce, Strategic Communications, Commercial Real Estate,

Land Data analysis, Dependable

Documentation and

reporting,

Inventory management Marketing skills,

Multi-tasking and

negotiation,

Data Analysis,

Problem-solving abilities,

Valuation,

Project management,

Attention to Detail.

EXPERIENCE

Real Estate Manager

O-nich Global Services. Self Employed, Bida, Niger, Nigeria February 2019 - Current

Acknowledged clients issues and resolved their problems quickly and efficiently.

Frequently brainstorm with staffs on new market trends for speedy growth.

Conducted market research to learn of current trends and perform sales activities accordingly.

Emphasized the specific product features that would stand out to clients, showing them product limitations and capabilities.

Facilitate the implementation of project by communicating objectives across client, teams, and departments, assigning multi-phase activities to appropriate personnel and coordinating time lines to ensure successful launch and timely project completion.

Transaction Officer

Access Bank, Bida, Niger, Nigeria

February 2017 - May 2017

Accepted and processed customer payments in cash, debit cards and cheques, checking for validity.

Contributed to the department's and coworkers initiatives, which enhanced the branch revenue

Developed and implemented tailored service plans to the needs of particular customers.

Valuation And Land Allocation

Ministry of Lands and Housing, Bida, Niger, Nigeria March 2016 - April 2017

Collaborated with department to plan, develop and implement different methods of valuation on landed properties.

Fulfilled administrative duties, including: completing and filing paperwork.

Project Supervisor

Thomas Anibgoro & Co, Ibadan, Oyo, Nigeria

May 2014 - June 2015

Assessed requests for project changes to consider their effects on budget, quality, deadline, and risk.

Conducted performance reviews for all staff and crew members.

Attended leadership seminars and led team-building workshops to increase unity and productivity.

Developed accurate cost estimates to help clients create projects within their budgets.

Kept clients informed of every stage through written reports, meeting minutes, and other forms of communication.

Maintained relationship with all clients to secure continuing business.

Real Estate Officer

Francis Aimakhu & Co, Ibadan, Oyo, Nigeria

November 2010 - January 2012

Acknowledged customer issues and resolved their problems quickly and efficiently.

Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities.

Evaluated the customers' needs and provided service options to meet their requirements.

Followed up with customers ensuring their satisfaction with their purchases.

Greeted customers and offered them assistance where possible.

Informed customers about current promotions and sales, encouraging them to take advantage.

ADDITIONAL CREDENTIALS

National Youth Service Corps 2016-2017

NYSC IM/BID/2016/041228 (27th april 2016 26th april 2017) National Drug Law Enforcement Agency 2016-2017

NYSC General Secretary Anti-drugs Abuse Club

The Nigerian Institution of Estate Surveyors & Valuers 43rd Annual Conference Edo 2013

EDUCATION

The Federal Polytechnic Bida, Niger State, Bida, Niger, Nigeria HND (Higher National Diploma) in Estate Management & Valuation Lower Credit

September 2015

ND (National Diploma) in Estate Management & Valuation Lower Credit

July 2011

SSCE – NECO

Senior Secondary School Certificate 2007

October 2007

School leaving certificate - Baptist Primary school. Ikire, Osun, Nigeria August 2000

BIO DATA

SEX: Male

Marital Status: Married

Date of Birth: 23rd of June, 1989

State of Origin: Osun

INTEREST

Reading, Intelligent and innovative Discussion, Traveling and Team sports. REFERENCE

Engr. S.O Titiloye

Lecturer

Electrical department

The federal polytechnic, bida

080********

Thomas Anigboro

Director

Thomas Anigboro and co

Ibadan, Nigeria

070********

Richard Apata

Director of Admin

Federal Medical Center, Bida

080********

Michael Olaniran

Dentist

Canada

+1-431-***-****



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