Manager Customer Service
Resume:
OGUNDIPE NICHOLAS KUNLE
Address: Flat *, NANFAT Estate Opposite Ecwa Church
Federal Polytechnic Road Bida, Niger State.
Phone No: +234**********,
E-mail Address: ada6c5@r.postjobfree.com
PROFESSIONAL SUMMARY
A graduate with robust management and customer service experience. Acknowledged for excellent in customer relations and effective working abilities. Dependable and accountable in construction, valuation, facility and property management, couple with efficient database management skill. Proficient in Microsoft Word, Outlook, Excel and PowerPoint. Recognized at level for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques to enhance businesses and team efforts.
SKILLS
E-commerce, Strategic Communications, Commercial Real Estate,
Land Data analysis, Dependable
Documentation and
reporting,
Inventory management Marketing skills,
Multi-tasking and
negotiation,
Data Analysis,
Problem-solving abilities,
Valuation,
Project management,
Attention to Detail.
EXPERIENCE
Real Estate Manager
O-nich Global Services. Self Employed, Bida, Niger, Nigeria February 2019 - Current
Acknowledged clients issues and resolved their problems quickly and efficiently.
Frequently brainstorm with staffs on new market trends for speedy growth.
Conducted market research to learn of current trends and perform sales activities accordingly.
Emphasized the specific product features that would stand out to clients, showing them product limitations and capabilities.
Facilitate the implementation of project by communicating objectives across client, teams, and departments, assigning multi-phase activities to appropriate personnel and coordinating time lines to ensure successful launch and timely project completion.
Transaction Officer
Access Bank, Bida, Niger, Nigeria
February 2017 - May 2017
Accepted and processed customer payments in cash, debit cards and cheques, checking for validity.
Contributed to the department's and coworkers initiatives, which enhanced the branch revenue
Developed and implemented tailored service plans to the needs of particular customers.
Valuation And Land Allocation
Ministry of Lands and Housing, Bida, Niger, Nigeria March 2016 - April 2017
Collaborated with department to plan, develop and implement different methods of valuation on landed properties.
Fulfilled administrative duties, including: completing and filing paperwork.
Project Supervisor
Thomas Anibgoro & Co, Ibadan, Oyo, Nigeria
May 2014 - June 2015
Assessed requests for project changes to consider their effects on budget, quality, deadline, and risk.
Conducted performance reviews for all staff and crew members.
Attended leadership seminars and led team-building workshops to increase unity and productivity.
Developed accurate cost estimates to help clients create projects within their budgets.
Kept clients informed of every stage through written reports, meeting minutes, and other forms of communication.
Maintained relationship with all clients to secure continuing business.
Real Estate Officer
Francis Aimakhu & Co, Ibadan, Oyo, Nigeria
November 2010 - January 2012
Acknowledged customer issues and resolved their problems quickly and efficiently.
Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities.
Evaluated the customers' needs and provided service options to meet their requirements.
Followed up with customers ensuring their satisfaction with their purchases.
Greeted customers and offered them assistance where possible.
Informed customers about current promotions and sales, encouraging them to take advantage.
ADDITIONAL CREDENTIALS
National Youth Service Corps 2016-2017
NYSC IM/BID/2016/041228 (27th april 2016 26th april 2017) National Drug Law Enforcement Agency 2016-2017
NYSC General Secretary Anti-drugs Abuse Club
The Nigerian Institution of Estate Surveyors & Valuers 43rd Annual Conference Edo 2013
EDUCATION
The Federal Polytechnic Bida, Niger State, Bida, Niger, Nigeria HND (Higher National Diploma) in Estate Management & Valuation Lower Credit
September 2015
ND (National Diploma) in Estate Management & Valuation Lower Credit
July 2011
SSCE – NECO
Senior Secondary School Certificate 2007
October 2007
School leaving certificate - Baptist Primary school. Ikire, Osun, Nigeria August 2000
BIO DATA
SEX: Male
Marital Status: Married
Date of Birth: 23rd of June, 1989
State of Origin: Osun
INTEREST
Reading, Intelligent and innovative Discussion, Traveling and Team sports. REFERENCE
Engr. S.O Titiloye
Lecturer
Electrical department
The federal polytechnic, bida
Thomas Anigboro
Director
Thomas Anigboro and co
Ibadan, Nigeria
Richard Apata
Director of Admin
Federal Medical Center, Bida
Michael Olaniran
Dentist
Canada
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