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Data center tech

NC, 27609
December 30, 2019

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Christopher Wager

Raleigh, NC *****

Work Experience


POS field engineer

September 2019 to Present

• Replace devices

• Trouble shoot POS


Datacenter service tech

February 2015 to November 2018

Through the CompuCom Company)

• Duties Include working on the Global account; working with people from all over the work with

servers siting in our data center

• Attending to installs of servers, network configurations

• Trouble shooting, updates

• Working with outside vendors. And infrastructure architects.

Xerox corporation

Duke Energy office

October 2013 to March 2014

• Assisting on printer and copier change outs for Duke Energy office

• Site inventory of devices

Intel Incorporation - Apex, NC

Work under the direction of Intel Mechanical Engineer

March 2013 to March 2013

Apex, North Carolina

• Rework of Five hundred seventy (570) EMC2 rack servers

• Replacing cables to and from the server Raid control

• Restoring server to cab

• Work under the direction of Intel Mechanical Engineer

Cisco Systems Inc - Research Triangle Park, NC

Help desk analyst answered calls from Cisco employees

November 2012 to January 2013

• Remote desktop troubleshooting problem solving skills

• Remote software installation research password resets

• Account lookup hardware set up hardware troubleshooting

Muskoff Computer Services - Raleigh, NC

Computer Repair Technician

September 2012 to September 2012

• Upgrade operating systems

• Install, maintain, and update software

• Troubleshoot and maintain computers

• Install hardware

• Imaging and cloning

• Network access and configuration

• Customer Service

SMS Mill Craft Corporation - East Palestine, OH

Field service

February 2001 to March 2008

East Palestine, Ohio

Feb 2001 - Mar 2008

• Field service in industrial steel mills around the country

• Worked the hydraulics team trouble shooting and refitting systems

• Basic supervising of temporary employees

• Worked with various other installation teams of water systems and grease

• Fire prevention officer

• Up-to-date on lock out - tag out procedures and hold a ten-hour OSHA safety card

Columbiana Hi Tech

Columbiana, Ohio

Shipping person

• Responsible for signing of all incoming deliveries

• Check incoming deliveries to what had been ordered

• Distribute incoming deliveries to appropriate departments

• Assist in other departments on the plant floor as needed

The Briggs Painting Company, Inc - Salem, OH


December 1990 to June 2001

• Worked as a manager to help establish a customer base that included both residential and

commercial customers

• Delegated the daily duties of running a company with twelve employees

• Responsibilities included: Generating new business, Conducting meetings with employees,

customers, project managers, owners, vendors and designers

• Other duties included: Promotion, Advertising, Equipment purchases, Maintenance, Loss Prevention,

Insurance compliance, OHSA compliance and state and local compliances

• Maintaining a drug free work place, maintaining proper safety standards while promoting a positive

work environment

• Public relations and policy writing

• Assuring production and profitability


Iowa Central College - Fort Dodge, IA 2007-2009

Associate Degree in intro to Computer Science

New Bold Computer arts 2005-2003

Associate Degree in Computer Science

Course of study: Network, CompTIA A+ and Security, Server+.

East Liverpool, Ohio

Northeast community College 1999-2002

Bachelor in Information Technology General studies

Currently attending classes to obtains a CompTIA Linux+

VMware certifies

Software-Defined Storage Fundamentals

Software-Defined Data Center – overview

VMware Network Virtualization Fundamentals

VMware Network Virtualization Fundamentals

Internship of 200 hours Salem Committee Hospital

Attending Schneider university

Data Center Certified Associate

Course: Comparison of AC – DC Power Distribution in a Data Center

Skills set

• Worked with Cisco switches and directors

• Worked fours in IBM Data center

I have a working understanding of the following:



• Networking

• VMware


• Cloud storage

• Raid

• Red hat

• Scsi

• Unix

• Ftp

• Sockets

• Imaging

• Ios

• Security

• Flash

• Software troubleshooting

• Usb

• Microsoft Word

• Maintenance

• Word

Assessments November 2019

CompTIA A+ CE COMP001020271632

Mechanical Skills: Aptitude — Proficient

Understanding and applying mechanical concepts and processes.

Full results:


Indeed, Assessments provides skills tests that are not indicative of a license or certification, or continued

development in any professional field.

Additional Information


A} Through education and experience I have acquired the following skills in the industry of information

technology. Furthermore, I have a working understanding of cloud storage, general software

troubleshooting, security, and software installations including Operating Systems.

• Windows 2000 NT~Windows XP~Windows 7~Windows Vista~Windows 8~Mac OS

• Unix-based NAS Server operating systems

• Acronis True Image/ Macrium Reflect/Semantics

• Microsoft Office Suite, Cisco WebEx IM software/IOS

• VMware Work Stations verses 6-9

• Installing and configuring Windows 2008 server into a VMware virtual environment

• Migration, imaging and cloning, Memory Testing Suites, benchmarking and recovery software

Command prompt Red Hat/Ubuntu

• Working with EMC servers, Dell PowerEdge, IBM. And a number of other Data Center devices. Worked

with the Dell iDrac, Server IMM.

B} Through education and experience I have acquired the following skills in the industry of information

technology working with specific hardware, networking configuration, and troubleshooting.

• Desktop and laptop computers

• Windows VHD (Virtual Hard Drive), and different OS cross-over networking

• UPS'~Routers POE

• IBM X Series E Server/EMC2 Dragon 12, 24~24 port switches/VLAN's

• HD's and Dimm~Channels~Sets~Paging~Memory theory~CD-DVD drives

• Formatting~Partioning~Logical drives~Files systems~Drive theory

• SCSI drives~Sockets and daisy chains

• Software and Hardware Raid 1, 2, 4, 7

• Motherboards and Power-Supplies~Power Conditioners

• Laser printers and Ink Jet Printers Sound cards and speakers~Cabling~USB~Flash memory~roll-over~cross-over

• CPU's~sockets~cache~registers

C} In addition, I have experience building VPN, VNC channels, installing full-service server.

Constructing access to FTP server as a cloud storage through the services of DYN DNS. Mount points,

password protected location. Accessible from anywhere.

In addition, I teach adult learning classes on computing.

• Computer Security 101

• Apple 101

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