Christopher Wager
Raleigh, NC *****
ada6ax@r.postjobfree.com
ada6ax@r.postjobfree.com
Work Experience
NCR
POS field engineer
September 2019 to Present
• Replace devices
• Trouble shoot POS
IBM
Datacenter service tech
February 2015 to November 2018
Through the CompuCom Company)
• Duties Include working on the Global account; working with people from all over the work with
servers siting in our data center
• Attending to installs of servers, network configurations
• Trouble shooting, updates
• Working with outside vendors. And infrastructure architects.
Xerox corporation
Duke Energy office
October 2013 to March 2014
• Assisting on printer and copier change outs for Duke Energy office
• Site inventory of devices
Intel Incorporation - Apex, NC
Work under the direction of Intel Mechanical Engineer
March 2013 to March 2013
Apex, North Carolina
• Rework of Five hundred seventy (570) EMC2 rack servers
• Replacing cables to and from the server Raid control
• Restoring server to cab
• Work under the direction of Intel Mechanical Engineer
Cisco Systems Inc - Research Triangle Park, NC
Help desk analyst answered calls from Cisco employees
November 2012 to January 2013
• Remote desktop troubleshooting problem solving skills
• Remote software installation research password resets
• Account lookup hardware set up hardware troubleshooting
Muskoff Computer Services - Raleigh, NC
Computer Repair Technician
September 2012 to September 2012
• Upgrade operating systems
• Install, maintain, and update software
• Troubleshoot and maintain computers
• Install hardware
• Imaging and cloning
• Network access and configuration
• Customer Service
SMS Mill Craft Corporation - East Palestine, OH
Field service
February 2001 to March 2008
East Palestine, Ohio
Feb 2001 - Mar 2008
• Field service in industrial steel mills around the country
• Worked the hydraulics team trouble shooting and refitting systems
• Basic supervising of temporary employees
• Worked with various other installation teams of water systems and grease
• Fire prevention officer
• Up-to-date on lock out - tag out procedures and hold a ten-hour OSHA safety card
Columbiana Hi Tech
Columbiana, Ohio
Shipping person
• Responsible for signing of all incoming deliveries
• Check incoming deliveries to what had been ordered
• Distribute incoming deliveries to appropriate departments
• Assist in other departments on the plant floor as needed
The Briggs Painting Company, Inc - Salem, OH
Owner
December 1990 to June 2001
• Worked as a manager to help establish a customer base that included both residential and
commercial customers
• Delegated the daily duties of running a company with twelve employees
• Responsibilities included: Generating new business, Conducting meetings with employees,
customers, project managers, owners, vendors and designers
• Other duties included: Promotion, Advertising, Equipment purchases, Maintenance, Loss Prevention,
Insurance compliance, OHSA compliance and state and local compliances
• Maintaining a drug free work place, maintaining proper safety standards while promoting a positive
work environment
• Public relations and policy writing
• Assuring production and profitability
Education
Iowa Central College - Fort Dodge, IA 2007-2009
Associate Degree in intro to Computer Science
New Bold Computer arts 2005-2003
Associate Degree in Computer Science
Course of study: Network, CompTIA A+ and Security, Server+.
East Liverpool, Ohio
Northeast community College 1999-2002
Bachelor in Information Technology General studies
Currently attending classes to obtains a CompTIA Linux+
VMware certifies
Software-Defined Storage Fundamentals
Software-Defined Data Center – overview
VMware Network Virtualization Fundamentals
VMware Network Virtualization Fundamentals
Internship of 200 hours Salem Committee Hospital
Attending Schneider university
Data Center Certified Associate
Course: Comparison of AC – DC Power Distribution in a Data Center
Skills set
• Worked with Cisco switches and directors
• Worked fours in IBM Data center
I have a working understanding of the following:
• DNS
• NAS
• Networking
• VMware
• VPN
• Cloud storage
• Raid
• Red hat
• Scsi
• Unix
• Ftp
• Sockets
• Imaging
• Ios
• Security
• Flash
• Software troubleshooting
• Usb
• Microsoft Word
• Maintenance
• Word
Assessments November 2019
CompTIA A+ CE COMP001020271632
Mechanical Skills: Aptitude — Proficient
Understanding and applying mechanical concepts and processes.
Full results: https://share.indeedassessments.com/share_to_profile/
b52fe1f90fcc6c75ff7c292e8bfe5963eed53dc074545cb7
Indeed, Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Additional Information
Skills:
A} Through education and experience I have acquired the following skills in the industry of information
technology. Furthermore, I have a working understanding of cloud storage, general software
troubleshooting, security, and software installations including Operating Systems.
• Windows 2000 NT~Windows XP~Windows 7~Windows Vista~Windows 8~Mac OS
• Unix-based NAS Server operating systems
• Acronis True Image/ Macrium Reflect/Semantics
• Microsoft Office Suite, Cisco WebEx IM software/IOS
• VMware Work Stations verses 6-9
• Installing and configuring Windows 2008 server into a VMware virtual environment
• Migration, imaging and cloning, Memory Testing Suites, benchmarking and recovery software
Command prompt Red Hat/Ubuntu
• Working with EMC servers, Dell PowerEdge, IBM. And a number of other Data Center devices. Worked
with the Dell iDrac, Server IMM.
B} Through education and experience I have acquired the following skills in the industry of information
technology working with specific hardware, networking configuration, and troubleshooting.
• Desktop and laptop computers
• Windows VHD (Virtual Hard Drive), and different OS cross-over networking
• UPS'~Routers POE
• IBM X Series E Server/EMC2 Dragon 12, 24~24 port switches/VLAN's
• HD's and Dimm~Channels~Sets~Paging~Memory theory~CD-DVD drives
• Formatting~Partioning~Logical drives~Files systems~Drive theory
• SCSI drives~Sockets and daisy chains
• Software and Hardware Raid 1, 2, 4, 7
• Motherboards and Power-Supplies~Power Conditioners
• Laser printers and Ink Jet Printers Sound cards and speakers~Cabling~USB~Flash memory~roll-over~cross-over
• CPU's~sockets~cache~registers
C} In addition, I have experience building VPN, VNC channels, installing full-service server.
Constructing access to FTP server as a cloud storage through the services of DYN DNS. Mount points,
password protected location. Accessible from anywhere.
In addition, I teach adult learning classes on computing.
• Computer Security 101
• Apple 101