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Technician Customer Service

Location:
Glendale Heights, IL, 60139
Salary:
$25.00 Per Hour
Posted:
December 30, 2019

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Resume:

JOHN A. SPADAFORE

SERVICE TECHNICIAN

*** ********* ****

Glendale Heights, Illinois 60139

630-***-**** ada6a9@r.postjobfree.com

PROFESSIONAL STATEMENT

An adaptable and resourceful technician with demonstrated expertise in electronics repair, training and development, and customer service. Provides dependable and personable work in fixing, reconstructing, and improving company goods and services. Ensures satisfied clients and long-term business relationships. Motivates teams to deliver cost-conscious programs, coaching associates to execute top-quality performances. A hardworking problem solver, who promotes brand loyalty and product reliability.

SKILLS & KNOWLEDGE

Troubleshooting

Soldering

Schematic Reading

Repair

Assembly

Disassembly & More

PROFESSIONAL EXPERIENCE

Control Solutions LLC Aurora, Illinois

Electronic Technician 2019

Miscellaneous duties direct by the engineers in the department. Printed circuit board repair, component

removal & wiring of connectors were some of the services performed.

SIGMATRON INTERNATIONAL Elk Grove Village, Illinois

Electronic Technician 2019

Repair of circuit boards manufactured by the company. Soldering & replacing defective components

On the PCBs. General paper work & computer entry was performed.

S.I. TECH Batavia, Illinois

Electronic Technician 2017-2019

Repairs of company products, such as fiber optic units used in refrigeration & aerospace devices. Cleaned and tested fiber optic cables. Shipping and receiving duties were performed.

JVC AMERICAS CORPORATION Aurora, Illinois

Electronic Technician 1997-2015

Directed repairs of company products, such as camcorders, VCRs, televisions, DVD recorders and players, audio equipment, and stereos. Mentored personnel through orientation and in relevant policies, as well as procedures. Achieved an extensive understanding of company products.

THORN SERVICE INTERNATIONAL Elmhurst, Illinois

Electronic Technician

Oversaw repairs of electronic equipment owned by Rent-A-Center, including televisions, VCRs, stereos, tape decks, and CD players. Trained personnel in company policies as well as procedures.

STATEWIDE MICRO ELECTRONICS Naperville, Illinois

Electronic Technician

Spearheaded television, VCR, circuit board, stereo, computer board, radio, and video camera repairs. Earned understanding of company products. Soldered various boards.

SEARS, ROEBUCK AND COMPANY, Carol Stream, Illinois

Electronics Technician, Repair Center,

Executed television, VCR, radio, camcorder, and stereo repairs. Demonstrated leadership responsibilities while serving as assistant supervisor. Displayed interpersonal skills in overseeing customer service issues and coordinating resolution of concerns.

TECHNICOLOR INC., Naperville, Illinois

Electronic Technician, Engineering Department,

Repaired commercial VCRs and video duplicating systems. Worked directly with team in determining most viable solutions to technical problems. Held responsibility for mentoring employees. Performed wiring installations in duplication room.

EDUCATION

DEVRY UNIVERSITY, Addison, Illinois, Associates Degree in Electronics



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