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Cisco Voip Architect & Engineer-CCNP Collaboration/Voice -Route/Switch

Warren, MI
hourly contract - short and long term
January 02, 2020

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Russ Meuchel

***** ******** ***, ******, ** ***** • • 586-***-****

Available for remote or remote/travel short and long term contracts

Professional Qualifications (CCNP’s & CCDP valid through Dec 2022)


Passed CCIE Voice Written Exam

CCNP Collaboration (Voice) – Cisco Certified Network Professional – Collaboration

Passed 500-052 Deploying Cisco Unified Contact Center Express (2018)

Passed 500-301 Cisco Cloud Collaboration Solutions (2018)

Passed 500-325 Cisco Collaboration Servers and Appliances (2018)

Passed Cisco Exam 500-007 Implementing Cisco TelePresence Video Solutions, Part 1 (2018)

CCNP Voice - Cisco Certified Network Professional – Voice

CQS-CIPCES – Cisco Certified IP Communications Express Qualified Specialist

CQS-CUDS – Cisco Certified Unity Design Specialist

CQS-CUSS – Cisco Certified Unity Support Specialist

CQS-RICH - Cisco Certified Rich Media Communications Specialist

CQS-IPCCX - Cisco Certified IP Contact Center Express Specialist

CQS-IPTD – Cisco Certified IP Telephony Design Specialist


Passed CCIE Routing and Switching Written Exam

CCNP – Cisco Certified Network Professional

CCDP – Cisco Certified Design Professional

CCNA – Cisco Certified Network Associate

CCDA – Cisco Certified Design Associate

FOUNDSE - Cisco Certified Foundation Express Design Specialist

Passed ENUAE Exam – Enterprise Network Unified Access Essentials


CQS-WLSS – Cisco Certified Wireless LAN Support Specialist

Lectured to Cisco Academy CCNA class about Cisco wireless networks


CQS-CFWS – Cisco Certified PIX Firewall Qualified Specialist

CQS-VPNS – Cisco Certified VPN Qualified Specialist


Bachelor of Arts in Economics from Wayne State University – December 1997

MCSE NT 4.0 – Microsoft Certified Systems Engineer

Defense Logistics Agency (DLA) IT2 Security Clearance – 2005

Passed Cisco Advanced IP Communications Lifecycle & Service Express Lifecycle Exams

Able to speak and write Spanish at an intermediate level

Work Experience

Cisco Collaboration / Voice Solution Architect / Engineer, Ember Solutions (my own company)

VOIP Consultant for Computex, CSRA/Veteran Affairs, Wells Fargo, BNP Paribas Bank, IP Consulting, HCA Hospital System, LPS Integration, State of Michigan, Bank of America, Sentinel Technologies, WWT, PC Mall, HP, AT&T, DTE Energy and Corbus Systems

July 2007 – Current

Design, configure & support Cisco CallManager 4 – 12 (including Business Edition), SRST, Unity 4 - 12 with Unified Messaging, IPCC Express 5 & 7, UCCX 10.5, CallManager Express 4, 7 - 11, Unity Express 4, 7 - 11, Unity Connection 2, 7 – 11, CER 9 - 11, Informacast paging, CUBE, multicast and Cbeyond, Comcast, Level 3 SIP Trunking

Performed lead engineer role for several large Avaya PBX to Cisco VOIP migrations, including one on-site in Asia

Work for multiple Cisco partners performing post-sales voice, collaboration and route/switch implementations, including a combination of travel, remote and on-site client work

Create collaboration designs for Veteran Affairs’ 400,000 user environment including national dial plan, CUCM SME architecture and consolidation/transformation plan

Perform industry analysis/research and recommend a vendor solution for Veteran Affairs’ Enterprise, including Voice, IM&P, Video, Contact Center, Unified Messaging, Conferencing and E911

Implement several 3rd party applications, including SPOK, Vistapoint, Variphy, Vocera, Fax Servers, Zetron pocket pagers, Unified FX and Nice Call Recording

Writing and testing UCCX Scripts

Design and implement Cisco Expressway C & E Mobile Remote Access (MRA)

Perform multi-step upgrades from CUCM, Unity, Unity Connection, CER, UCCX & Presence versions 5 - 8 to version 10.5 / 11.5 with VMWare on UCS B & C Series servers

Provide admin and user training for CallManager, Unity Connection, UCCX, CER, routers and switches

Design, configure, implement and create support documentation for CallManager including SIP, MGCP, H323, SRST, QSIG, NFAS, calling search spaces, partitions, routing/translation patterns, single number reach

Design and configure QoS for voice, applications, hand-off to WAN carrier MPLS cloud, including lab testing with bandwidth simulators - SmartBits / IP Traffic Test & Measure

Integrate CallManager with IBM LDAP, Microsoft Active Directory, Avaya Definity PBX & Avaya Intuity Voicemail

Manage multiple vendors and technicians for VOIP implementations

Present Collaboration designs to stakeholders, architects, engineers and executives

Implement Cisco Nexus 5000 / 2000 and stacked Cisco 3850/2960X’s switched architecture

Support Cisco 5508/2504 Wireless Controller and access points

Implement Palo Alto and Cisco ASA firewalls, including VPN.

Cisco Voice Architect / Consultant, Tek Systems / State Farm

August 2011 – December 2013

Architect and consultant in 200,000+ endpoint environment with 40+ CUCM/CUC 8.5 clusters - one of the largest Cisco Voice deployments in the world

One of the lead engineers responsible for Avaya to Cisco MegaCluster migration strategy for the 15,000+ phone / 100+ Voice PRI headquarter campus

Responsible for Enterprise designs of the following technologies: CDR repository, PLAR, intercom, overhead analog paging/door lock, one-to-many paging, including vendor evaluation and lab testing

Responsible for creation and lab testing of the following documents/designs: UC architectural design decision, low level design, network implementation / configuration and migration strategy.

Trusted resource by management for evaluating / interviewing new architects. Mentored and created training guide for more than 10 new UC architects

Participated in roadmap planning

Network Engineer / Consultant, Telecom Technicians

November 2005 – June 2007

Design, configure, implement and support Cisco small / medium business network solutions including Call Manager, Unity, Call Manager Express, Unity Express, QoS, 3560 Catalyst switches, Aironet 1242 access points, 1310 & 1410 wireless bridges, WLSE Express, 7920 wireless phones, Cisco ASA 5520 Firewall – including context firewalls, CSC Anti-X Module & Client VPN

Perform indoor and outdoor wireless site surveys with Air Magnet

Create voice, data, wireless and security bid proposals / configuration templates

Work with account managers in Cisco pre-sales role, including customer meetings

Network Engineer / Firewall Administrator, HP

May 2005 – November 2005

Design and configure OSPF, Spanning Tree, VLAN and access-lists for Cisco 6509 switches, Cisco PIX Firewalls & HP Proliant Switches – HP NOC Team

Implement standards and procedures for cabling, network change control and server migration

Network Architect / Engineer, Central Transport

November 2004 – May 2005

Design and implement new core network for data center including Cisco 6509, 3750, 3560, 2950 switches, Cisco 2600 routers, Catalyst / IOS configuration, Cisco Aironet 1200 Wireless

Perform performance tuning and network monitoring with Solarwinds, analyze network traffic and troubleshoot IP routing issues

Responsible for technology / product evaluation and vendor relations

Network Engineer / Consultant, Nusoft Solutions

Bloomfield Hills, MI, July 2004 – October 2004

Create network design proposals and implement Cisco PIX, VPN, WAN, switches, routers, firewalls, redundancy, routing, naming conventions, VLAN and IP addressing plans

Network Engineer / Architect / Consultant, Electronic Data Systems (EDS) / General Motors

October 1999 – July 2004

Engineer and implement two Cisco 6513 switches at data center

Migrate a data center from one location to another including circuit / router design

Engineer, optimize and implement: Frame Relay, ISDN, T1, DS3, GigaMAN, SONET, NAT, access lists, OSPF, EIGRP, BGP, spanning tree for Enterprise LAN & WAN

PLM & C Programmer, Unisys in Plymouth, Michigan

Summer 1995

Translated programs from PLM into C

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