Russ Meuchel
***** ******** ***, ******, ** ***** • ada63g@r.postjobfree.com • 586-***-****
Available for remote or remote/travel short and long term contracts
Professional Qualifications (CCNP’s & CCDP valid through Dec 2022)
VOICE / COLLABORATION
Passed CCIE Voice Written Exam
CCNP Collaboration (Voice) – Cisco Certified Network Professional – Collaboration
Passed 500-052 Deploying Cisco Unified Contact Center Express (2018)
Passed 500-301 Cisco Cloud Collaboration Solutions (2018)
Passed 500-325 Cisco Collaboration Servers and Appliances (2018)
Passed Cisco Exam 500-007 Implementing Cisco TelePresence Video Solutions, Part 1 (2018)
CCNP Voice - Cisco Certified Network Professional – Voice
CQS-CIPCES – Cisco Certified IP Communications Express Qualified Specialist
CQS-CUDS – Cisco Certified Unity Design Specialist
CQS-CUSS – Cisco Certified Unity Support Specialist
CQS-RICH - Cisco Certified Rich Media Communications Specialist
CQS-IPCCX - Cisco Certified IP Contact Center Express Specialist
CQS-IPTD – Cisco Certified IP Telephony Design Specialist
ROUTING and SWITCHING
Passed CCIE Routing and Switching Written Exam
CCNP – Cisco Certified Network Professional
CCDP – Cisco Certified Design Professional
CCNA – Cisco Certified Network Associate
CCDA – Cisco Certified Design Associate
FOUNDSE - Cisco Certified Foundation Express Design Specialist
Passed ENUAE Exam – Enterprise Network Unified Access Essentials
WIRELESS
CQS-WLSS – Cisco Certified Wireless LAN Support Specialist
Lectured to Cisco Academy CCNA class about Cisco wireless networks
SECURITY
CQS-CFWS – Cisco Certified PIX Firewall Qualified Specialist
CQS-VPNS – Cisco Certified VPN Qualified Specialist
OTHER
Bachelor of Arts in Economics from Wayne State University – December 1997
MCSE NT 4.0 – Microsoft Certified Systems Engineer
Defense Logistics Agency (DLA) IT2 Security Clearance – 2005
Passed Cisco Advanced IP Communications Lifecycle & Service Express Lifecycle Exams
Able to speak and write Spanish at an intermediate level
Work Experience
Cisco Collaboration / Voice Solution Architect / Engineer, Ember Solutions (my own company)
VOIP Consultant for Computex, CSRA/Veteran Affairs, Wells Fargo, BNP Paribas Bank, IP Consulting, HCA Hospital System, LPS Integration, State of Michigan, Bank of America, Sentinel Technologies, WWT, PC Mall, HP, AT&T, DTE Energy and Corbus Systems
July 2007 – Current
Design, configure & support Cisco CallManager 4 – 12 (including Business Edition), SRST, Unity 4 - 12 with Unified Messaging, IPCC Express 5 & 7, UCCX 10.5, CallManager Express 4, 7 - 11, Unity Express 4, 7 - 11, Unity Connection 2, 7 – 11, CER 9 - 11, Informacast paging, CUBE, multicast and Cbeyond, Comcast, Level 3 SIP Trunking
Performed lead engineer role for several large Avaya PBX to Cisco VOIP migrations, including one on-site in Asia
Work for multiple Cisco partners performing post-sales voice, collaboration and route/switch implementations, including a combination of travel, remote and on-site client work
Create collaboration designs for Veteran Affairs’ 400,000 user environment including national dial plan, CUCM SME architecture and consolidation/transformation plan
Perform industry analysis/research and recommend a vendor solution for Veteran Affairs’ Enterprise, including Voice, IM&P, Video, Contact Center, Unified Messaging, Conferencing and E911
Implement several 3rd party applications, including SPOK, Vistapoint, Variphy, Vocera, Fax Servers, Zetron pocket pagers, Unified FX and Nice Call Recording
Writing and testing UCCX Scripts
Design and implement Cisco Expressway C & E Mobile Remote Access (MRA)
Perform multi-step upgrades from CUCM, Unity, Unity Connection, CER, UCCX & Presence versions 5 - 8 to version 10.5 / 11.5 with VMWare on UCS B & C Series servers
Provide admin and user training for CallManager, Unity Connection, UCCX, CER, routers and switches
Design, configure, implement and create support documentation for CallManager including SIP, MGCP, H323, SRST, QSIG, NFAS, calling search spaces, partitions, routing/translation patterns, single number reach
Design and configure QoS for voice, applications, hand-off to WAN carrier MPLS cloud, including lab testing with bandwidth simulators - SmartBits / IP Traffic Test & Measure
Integrate CallManager with IBM LDAP, Microsoft Active Directory, Avaya Definity PBX & Avaya Intuity Voicemail
Manage multiple vendors and technicians for VOIP implementations
Present Collaboration designs to stakeholders, architects, engineers and executives
Implement Cisco Nexus 5000 / 2000 and stacked Cisco 3850/2960X’s switched architecture
Support Cisco 5508/2504 Wireless Controller and access points
Implement Palo Alto and Cisco ASA firewalls, including VPN.
Cisco Voice Architect / Consultant, Tek Systems / State Farm
August 2011 – December 2013
Architect and consultant in 200,000+ endpoint environment with 40+ CUCM/CUC 8.5 clusters - one of the largest Cisco Voice deployments in the world
One of the lead engineers responsible for Avaya to Cisco MegaCluster migration strategy for the 15,000+ phone / 100+ Voice PRI headquarter campus
Responsible for Enterprise designs of the following technologies: CDR repository, PLAR, intercom, overhead analog paging/door lock, one-to-many paging, including vendor evaluation and lab testing
Responsible for creation and lab testing of the following documents/designs: UC architectural design decision, low level design, network implementation / configuration and migration strategy.
Trusted resource by management for evaluating / interviewing new architects. Mentored and created training guide for more than 10 new UC architects
Participated in roadmap planning
Network Engineer / Consultant, Telecom Technicians
November 2005 – June 2007
Design, configure, implement and support Cisco small / medium business network solutions including Call Manager, Unity, Call Manager Express, Unity Express, QoS, 3560 Catalyst switches, Aironet 1242 access points, 1310 & 1410 wireless bridges, WLSE Express, 7920 wireless phones, Cisco ASA 5520 Firewall – including context firewalls, CSC Anti-X Module & Client VPN
Perform indoor and outdoor wireless site surveys with Air Magnet
Create voice, data, wireless and security bid proposals / configuration templates
Work with account managers in Cisco pre-sales role, including customer meetings
Network Engineer / Firewall Administrator, HP
May 2005 – November 2005
Design and configure OSPF, Spanning Tree, VLAN and access-lists for Cisco 6509 switches, Cisco PIX Firewalls & HP Proliant Switches – HP NOC Team
Implement standards and procedures for cabling, network change control and server migration
Network Architect / Engineer, Central Transport
November 2004 – May 2005
Design and implement new core network for data center including Cisco 6509, 3750, 3560, 2950 switches, Cisco 2600 routers, Catalyst / IOS configuration, Cisco Aironet 1200 Wireless
Perform performance tuning and network monitoring with Solarwinds, analyze network traffic and troubleshoot IP routing issues
Responsible for technology / product evaluation and vendor relations
Network Engineer / Consultant, Nusoft Solutions
Bloomfield Hills, MI, July 2004 – October 2004
Create network design proposals and implement Cisco PIX, VPN, WAN, switches, routers, firewalls, redundancy, routing, naming conventions, VLAN and IP addressing plans
Network Engineer / Architect / Consultant, Electronic Data Systems (EDS) / General Motors
October 1999 – July 2004
Engineer and implement two Cisco 6513 switches at data center
Migrate a data center from one location to another including circuit / router design
Engineer, optimize and implement: Frame Relay, ISDN, T1, DS3, GigaMAN, SONET, NAT, access lists, OSPF, EIGRP, BGP, spanning tree for Enterprise LAN & WAN
PLM & C Programmer, Unisys in Plymouth, Michigan
Summer 1995
Translated programs from PLM into C