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Manager Customer Service

Location:
Surprise, AZ
Salary:
minimum $12.50 per hour
Posted:
January 02, 2020

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Resume:

THERESA MONROE

***** **** **** ****, *** ****, Surprise, AZ 85374

Mobile: 602-***-****

Email: ada618@r.postjobfree.com

CURRENT OBJECTIVE

Seeking a WAH (work at home) position utilizing my professional skills.

PROFESSIONAL SUMMARY

Responsible and Dependable Individual, proficient in Customer Service/Satisfaction. Passionate and Motivated, with a drive for Excellence

Twenty-eight years in various Management and Planning positions. Handle tasks with Accuracy and Efficiency. Excellent Communication and Time Management Skills.

Accomplished, Energetic Employee with a solid history of meeting Goals and Objectives. Motivated Leader with strong Organizational and Prioritization Abilities.

SKILLS

Proven Leader, with Excellent Judgment and Decision-making Skills, Complex Problem Solver, Ethical,

High Integrity, Ability to Multi-task, Supported Multiple Managers, True Team Player

EXPERIENCE

WAH, Concentrix, In support of Apple products 08/2018 - 10/2018

WAH, Alpine Access, Sykes, Turbo Tax Tier 2 Customer Service Representative 12/2017 - 04/2018

Motorola, Phoenix, AZ 10/1968 – 3/1996

Business Planning Manager, Section Manager, Unit Manager, Foreman, Supervisor, Operator

Proficient in computers, various applications, database management, word processing

Payroll functions

Interface with off-shore assembly facilities

Maintaining Scheduling and Event Calendars for Wafer Fab

Co-ordinate conferences, meetings, special events, luncheons, graduation ceremonies

Manage personnel, i.e.: Industrial Engineer, Training, Information Systems, Supply Room

EDUCATION

Bachelor of Arts: Management June 1992

University of Phoenix – Tempe, AZ



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