Kareem Abd-ElMonaem Hassan Elmallah
•Microsoft® IT Professional 2008.
•Microsoft® Windows Server 2016 Active Directory Configuring.
•Microsoft® Windows Server 2016 Network Infrastructure Configuring.
•Microsoft® Windows Server 2016 Server Administrator.
•CompTIA Certified Professional -- A+.
•CompTIA Certified Professional -- Server +.
•HP SAN & Blade Systems.
•Fortigate – Cyberoam UTM Devices.
1- Platforms and Servers:
•Installing and managing Windows 2003 Server, Windows 2003 R2, Windows 2008 Server R2, Windows 2012 Server, Windows 2012 Server R2, Windows Server 2016, and Windows Server 2019.
•PowerShell basics and writing PowerShell scripts.
•Active Directory enterprise, GPO, Users, Groups, DFS, FSRM... Etc.
•Installing and managing Microsoft Hyper-V 2008/2008 R2/2012/2012 R2/2016/2019 Failover Clustering.
•Awareness of the latest viruses, bugs, backdoors and Trojans and the way to prevent, update and fix the OS against them.
•Awareness of ITIL concepts and basic foundations.
2- Software and Applications:
•Installing, configuring and troubleshooting corporate antivirus and security software such as TrendMicro (OfficeScan/ApexOne/Deep Security), Symantec Endpoint, Kaspersky End point and NOD32.
•Installing, configuring, and designing backup strategies using Symantec backup Exec, EMC Avamar, Veeam, Acronis, Microsoft WSB and System Center Data Protection Manager.
•Deploying, configuring and troubleshooting Blade Centre’s IBM, HP BaldeSystem and DELL Blade Chassis.
•Deploying, configuring and troubleshooting storage solutions such as (EMC, HITACHI, HP 3PAR…etc.) including SAN switches, SAN/NAS storage and storage servers with different technologies iSCSI, FC and SAS.
•Installing, configuring and troubleshooting Low-High End Servers with their different brands.
•Designation: System Administrator
Company: Mohammed Bin Rashid AL Maktoum Humanitarian & Charity Est. (Dubai)
•Duration: March 2017 to Date
•Troubleshooting, administering and support of Windows 2012/2012 R2/2016/2019 Servers on several hardware at all levels.
•Administration, and Troubleshooting of Microsoft Active Directory 2012/2016/2019, GPO, DNS, DHCP, File Sharing, Print Management, SCCM, AntiVirus.
•Deploying, administration, Troubleshooting, and support of Microsoft Hyper-V 2012 R2/2016/2019 (Clustering).
•Configuring and managing Microsoft print management (Failover clustering) and SafeQ print management solution.
•Providing IT administration support & Help Desk Support.
•Managing and administration of Backup Solutions (Microsoft DPM 2012 R2 & Symantec Backupexec 2015).
•Providing support of IT hardware, software and infrastructure.
Designation: System Administrator
Company: New Innovation Technologies (Dubai)
Duration: March 2014 to March 2017
IT Outsourcing at Dubai Holy Quran Award (Government of Dubai)
•Troubleshooting, administration and support of Windows 2003/2008/2012/2012 R2/2016 Servers on several hardware at all levels.
•Administration, and Troubleshooting of Microsoft Active Directory 2012, GPO, DNS, and DHCP for 6 branches.
•Deploying, administration, Troubleshooting, and support of Microsoft Hyper-V 2012 R2/2016 (Clustering).
•Deploying, and Configuring Microsoft Failover Clustering.
•Deploying, administration and Support of Symantec Endpoint protection.
•Administration, Configuring, and Troubleshooting Dell Poweredge M1000e Blade Chassis & HP BladeSystems c7000 Enclosure.
•Administration, Configuring, and Troubleshooting Dell PowerVault TL2000 & HP StorageWorks MLS4000 Tape Libraries.
•Administration of ManageEngine (Servicedesk, Desktop Central).
•Administration of Right Fax Application Server.
•Manage the business critical applications, in-house software, Internet connectivity and remote office connectivity.
•Participating in DR site implementation and configuring.
Designation: Senior Systems Engineer
Company: Arab Computers: S.A.E - IT Services and Integrated Solutions (Egypt)
Duration: Feb 2008 to Oct 2010
•Troubleshooting, administration and support of Windows 2003/2008 Servers on several hardware at all levels.
•Optimum trouble-shooting and problem solving.
•First, second and third line support (software, hardware and networks).
•Managed the business critical applications, in-house software, Internet connectivity and remote office connectivity.
•Providing support of IT hardware, software and infrastructure
•Managing the email systems (Exchange 2003/2007) and ensuring the appropriate level of anti-virus and anti-spam protection.
Designation: Senior Desktop Support
Company: ProsyLab (Egypt)
Duration: Sep 2002- Feb 2008
•Installing, Configuring, and Troubleshooting of Microsoft Windows 9x, ME, XP, and Vista.
•Working in different types of computing services such as Pcs, labs managing and DSL LANs, Fundamentals hardware repairing.
•Manage PC setup and deployment for new employees using standard hardware, images and software.
•Perform timely workstation hardware and software upgrades as required.
•Modify configurations, utilities, software default settings, etc. for the local workstation.
•Maintain inventory of all equipment, software and software licenses.
Date of Birth: 17/11/1980