Engineer Manager

PRERNA SHARMA

Permanent Address: Date of Birth: Aug2, 85

** ***** *****, ***********: Indian

Roorkee -247667 Marital Status: Married

Mobile No: +60-011********

Email: *********@*****.***

Profile Summary

IT professional with 10+ years of experience across various projects in Healthcare, Telecom, Retail, Oil and Gas and Mobility, Financial domain.

Testing experience contributing primarily towards Mobile applications (iOS and Android), API Testing,Web Testing,Functional Testing, Regression Testing, User Interface testing, User Acceptance Testing

Exposure to Appium, Xamarain UI Test and Robot framework.

Extensive experience of QA engagements, testing assignments, business analysis and daily interaction with key stakeholders.

Good knowledge of Agile, Waterfall and Iterative model.

Excellent analytical, organizational, planning skills with demonstrated abilities in team management.

Attended the QMS training in Barcelona, Spain

Guiding teams for the Project set up and Improvements.

Functional Skills:

Quality Analyst

Manual Testing

Automation Testing

Mobile Application testing

Web Accessibility testing

Web Trends Testing

Black Box Testing

Web Services Testing

RCA of key issues

Team Management

Process Improvements

Tools Knowledge

Tool Type

Tool Name

Project Management

JIRA, Confluence,VSTS

Defect Management

QC11.0, Rally, Jira

Web Service/

Parasoft SOA,

API Testing

DHC,SOAP UI,Postman

Load Testing

Jmeter

Automation

Appium, Appium Studio,

Xamarain UI, Robot Framework

(Jenkins)

Web Accessibility

FireEyes,NVDA

Build Distribution

Test Fairy,Hockey app,Unix Server

Analytics

Swrve

Backend SAP

Experience Details

Client : Swift(Malaysia)

Project : E-forms

Role : Senior Test Engineer

eForms is a component of swift.com where customers can subscribe, change and terminate products by SWIFT. Since SWIFT provides multiple products for customers, there are many types of forms for different sorts of product

Review requirements/design documents to ensure testability and become acquainted with products.

Coordinated testing efforts with other teams.

Writing and executing test cases of medium to high complexity and analyzing/log test results.

Test execution, evidence collection, automation, acceptance process and other test related activities

Lead, develop and maintained test specifications, test cases, sets of regression tests, for new software release of applications

Maintain/support/troubleshoot the testing infrastructure.

Automating scripts in Robot test automation framework.

Participated and contribute to testing process improvement efforts.

Project & Assignment Description

Client : Medicom

Project : Bio-Pharma

Role : Principal QA Engineer (QA Lead)

Project & Assignment Description

The Bio –Pharm app aims at integrating Dance-501 an investigational pocket-sized inhaler device, with an insulin container, that is designed to control prandial blood sugar in adults with diabetes, eliminating the need for injections. The insulin formulation used in Dance-501 is packaged separately in a special insulin container. A few drops of liquid can be accurately dispensed into the reservoir on top of the device for dosing at mealtime. The app tracks the Medication & Device Info through BLE connection, Injected Insulin Dose, Continuous Glucose Trend, Blood Glucose Results, Carbs, and Doses for the Type 1 and Type 2 Diabetic Patient.

Played a role of Scrum Meetings in the absence of Project Manager

Testing BLE microcontroller chip integration testing with the app.

Responsible for Understanding Requirements and mentoring to the Team with Task allocation

Preparing Test Plans, Test Strategy Reviewing Test Scenarios and Test Cases

Initiating API automation through SOAP UI

Defect management using Jira and Release Management Activities

Working closing with Project Manager for tracking the deliverables

Project & Assignment Description

Client : SGS

Project : SGS

Role : Principal QA Engineer (QA Lead)

SGS is an application aiming on the Self Inspection of the Cars. The Self Inspection involves upload the pictures, damages etc. for the different sections of the Car. The 5 steps of Inspections are: Car Details, Interior, Exterior, Wheels and Tiers and Accidental Details and submitting the updates.

Driving Scrum Meetings and playing a role of Scrum Master

Responsible for Understanding Requirements and mentoring the same to the Team with Task allocation

Preparing Test Plans, Reviewing Test Scenarios and Test Cases

Initiation and Team mentoring for QA Process Improvements

Running the Scanner using Burp Suite.

Project & Assignment Description

Client : Virgin Group

Project : Virgin Red

Role : Principal QA Engineer (QA Lead)

Virgin Red is an application based rewards and loyalty program providing discounts, offers, competitions and social media content for anyone choosing to download the application.

End to End conceptualization, using Agile Project Management methodologies (SCRUM)

Driving Scrum Meetings, Delivery Workshops with Project Manager

Involved in Estimations for upcoming tasks and projects

Responsible for Understanding Requirements and mentoring the same to the Team with Task allocation

Preparing Test Plans, Reviewing Test Scenarios and Test Cases

Delivering Quality Deliverables to the client within Timelines

Presenting Demo to Stakeholders

Initiating API Automation using Jmeter

Owns the defect management using Jira and Release Management Activities

Working closing with Project Manager on Monitoring and tracking the deliverables via delivery metrics

Preparing Weekly Status Reports to be shared with Client

Closely working with Project Manager in Customer Success Program and providing metrics.

Client : AT&T

Project : TOBR

Role : Module Lead

Project & Assignment Description

Transfer billing responsibility is for a wireless number when one AT&T customer wants to single or multiple lines another .The billing responsibility for the original owner's account (phone/device and service) is placed in the new account owner's name, using their credit information. The new owner accepts responsibility for the account monthly bill, and contract.

Understanding business requirements in the Grooming session

Attending Daily Stand up Calls with Clients

Responsible for E2E Testing for complex TOBR application

Preparation of test cases for all functional as well as non-functional requirements

Performing Project Audits to meet CMMI standards

Preparation Test Closure Reports and handling over for UAT

Driving Chat rooms for Defect Closure with diversified teams

Driving Daily Calls with different teams Data Team, Environment team for various dependencies

Client : AT&T

Project : mEOS (Mobile Enable Order Status)

Role : Module Lead

Project & Assignment Description

mEOS (Enable Order Status) enables user to view status of all wireless/Wire line/U-verse orders placed on his device.

Working with Environment Team for Environment Set up

Creating test cases and executing functional, regression integration test scripts

Performing Web Accessibility Testing on various on Android and iOS devices using Fireeyes, Fire Eyes/NVDA/JAWS Screen Reader

Testing Web trends using SWERVE

Interacting with developers, Technical Analysts and business representatives

Maintaining the Requirement traceability matrix.

Extracting Test Metrics report and sharing the same to the Manager.

Client : Century Link

Project : CMT

Role : Software Engineer

Project & Assignment Description

The Collections Management Tool (CMT) provides the Consumer Collections Management Centers with a tool that enables consultants to make consistent collection decisions, based on our risk guidelines, while serving customers. The consultant can accommodate calls for payment arrangements by utilizing this GUI.

Developing test scenarios from functional specifications

Setting up Test Data for execution

Executing functional, regression,GUI test scripts

Creating Automation Scripts on the QTP framework

Managing Review log and Defect log

Interaction with various Upstream and Downstream systems after performing RCA on the issues

Functional testing of Web services testing using Parasoft SOA

Responsible for User Training and conduct training programs for the end users. Demonstrating functionality of software to the end users.

Client : Microsoft

Project : RMS (Retail Management System)

Role : Software Engineer

Project & Assignment Description

RMS is designed for chain store retailers, it streamlines inventory management and reporting, automates transaction processing start-to-finish, and makes it easy to track customer information and maintain detailed customer histories.

Setting up the Test Environment on various Windows OS to test the Desktop application

Writing Test Cases based on Requirement Specifications

Executing Test cases

Defect Testing, Retesting and regression testing for the Impacted Areas

Database Testing, Compatibility Testing

Preparing RTM for the in scope requirements

Industry / Domain Experience

Industry / Domain

Proficiency

Yrs of Exp

Last Year Used

Financial

Mobility

P2 - Proficient P2 - Proficient

6months

3 Years

2019

2018

HealthCare

P2 - Proficient

1 Years

2018

Telecom

P2 - Proficient

3 Years

2015

Retail

P2 - Proficient

2 Years

2010

Certifications

Certification

Year Certified

CP-MAT

2016

ISQTB Foundation Level

2012

SCJP

2009

Professional Summary

Driving Mobile Innovation (March 2016– Till Date)

Current Designation: Principal QA Engineer (QA Lead)

Tech Mahindra (March 2014– March 2016)

Designation: Senior Test Engineer

Energy Quote (Jan 2013– Dec 2013)

Designation: QA Lead

IMS HealthCare (July 2012–Jan 2013)

Current Designation: Senior Software Engineer

CenturyLink (Aug 2010– July 2012)

Current Designation: Software Engineer

HCL Technologies (June 2007– May 2010)

Current Designation: Software Engineer

Education

University/ College

Degree

Year

Graphic Era Institute of Technology,Dehradun

Bachelor of Engineering (Electronics and Telecommunication)

June 2007

Achievements and Awards

Received the Di-High 5 award for SGS and HoloLens project that aims at virtualization using the Microsoft HoloLens kit in 2018

Received Merit Bonus for dedicated Team member and positive contribution in DMI Innovations in October 2016

Awarded Certificate of Appreciation by Virgin Group, UK for building Customer Loyalty Program

Awarded with Certificate of Achievement Pat on the Back award in April 2015 in Tech Mahindra

Awarded with Directors award in March 2011 in Qwest Telecom

Awarded with Spot award in November 2011 in Century link

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