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Dragica Mastilovic Jovanovic

Raleigh, NC

Email: ada5ah@r.postjobfree.com

Objective:

Having recently completed an Internship at UNCHC (ISD Entity Security - Information Security Analyst) and I am looking for an opportunity in the IT Security field.

My area of expertise and concentration in the study at NCCU was networking. I am eager to continue professional development in Network Security, Networking, Cloud Computing, and related areas.

Education

North Carolina Central University, Durham, NC 12/08/2018 Master of Information Science (MIS)with a concentration in Networking and Communications - School of Library and Information sciences

• Summa Cum Laude (GPA 4.000)

• Dean’s List for Honor Students 2018

• MIS Visionary and Academic Excellence Award - December 2018

Applied Mathematics, University of Novi Sad, Serbia 12/22/2006 Bachelor of Science in Mathematics

School of Business, Novi Sad, Serbia 10/18/2003

Bachelor of Business in Information Technology

Experience

UNC Health Care, Morrisville, North Carolina 05/2019 -11/2019 ISD Entity Security Division – Information Security Analyst Intern

• Helped resolve the issues and worked on tickets (troubleshooting) related to installations of Intelligent Hub (WorkplaceONE or AirWatch Agent) on mobile devices (Androids, iPads, iPhones) and their Epic applications from App Catalog Store (Haiku, Canto, Email Boxer, Duo Mobile, etc.) that is covered with BYOD policies. I also did installations of Intelligent Hub, and apps from App Catalog Store on various mobile devices directly working with clients and performed apps installations remotely from WorkplaceONE server to the client’s mobile devices

• Worked with multiple software tools in the ISD department to support Information Security work including ServiceNow, Toolbelt, and WorkplaceONE mobile device management platform

• Learned the process of conducting the Security Review of Medical and Non –Medical Devices

Transport and Traffic High School "Pinki," Novi Sad, Serbia 09/2011 - 09/2012

• Math Teacher, Homeroom Teacher, Mentor for 1th, 2nd, 3rd, and 4th-grade

Elementary Middle School "Prva Vojvodjanske Brigade," Novi Sad, Serbia 09/2010 - 09/2011

• Math Teacher, Homeroom Teacher, Mentor for 5th, 6th, 7th, and 8th grade

Vocational Secondary School of Electrical Engineering "Mihajlo Pupin," Novi Sad, Serbia 09/2008 - 09/2010

• Math Teacher, Homeroom Teacher, Mentor for 1th, 2nd, 3rd, and 4th, grade

Elementary School "Mihajlo Pupin," Veternik, Serbia 01/2006 - 09/2008

• Math Teacher, Homeroom Teacher, Mentor for 5th, 6th, 7th, and 8th-grade

Agency for the public opinion research, "SCAN," Novi Sad, Serbia 01/2005 -12/2005 Interviewing, Research and Statistics calculations

Skills

• Excellent analytical and communication skills

• Ability to work well in a team environment

• Demonstrated ability to successfully manage multiple tasks simultaneously

• Highly responsive to internal customers

• Have a general knowledge of good HIPAA practices in a health care environment

• Have a good experience with troubleshooting issues related to the installation of Intelligent Hub

(AirWatch) on Mobile Devices (Androids, iPhones, iPads), email sync, Haiku installations, etc.

• Have a good knowledge about the procedures for Medical and Non-Medical Device Security Reviews

• Have good working experience with Microsoft Office Suite

• Have a good understanding of Computer Network Communications and Telecommunications o OSI Model, TCP/IP Model, Network Devices, Wired, and Wireless Communications

• Have a good knowledge of Network Security

• Have good knowledge in Database and SQL

o MS Access Database Design, SQL queries, Forms

• Have a basic knowledge in HTML and PHP Programing Language o Database Design and Website Development using WAMP Server

• Have experience with Networking and Network Security Tools: o Wireshark, Nmap / Zenmap, Intrusion detection/snort, LANState software, VisualRoute software, Internet Traffic Report software, Wireless NetView tool o Basic Network Configuration (set up LAN, WLAN for a big building) o Command-Line Interference (CLI) in Windows 10

• Have experience with Building an Expert System using McGoo online software Languages

• Serbian - Fluent (Native)

• Croatian - Fluent (Native)

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