Executive Assistant

Qualifications Profile

Goal-driven and multifaceted professional with well-rounded experience in general office administration; backed by proven skills in providing executive management support, encoding data, and preparing office correspondence. Recognized as gatekeeper with outstanding ability to support daily operational functions; assess organizational procedures; and develop innovative solutions to achieve set-forth goals. Equipped with keen attention to detail and well-defined interpersonal, communication, problem-solving, analytical, and decision-making skills; along with proven effectiveness in establishing positive relationships with individuals of diverse backgrounds.

Core Competencies

Information Gathering and Management Domestic and International Travel Arrangement

Calendar Management Travel and Meeting Scheduling Documentation and Report Generation

Payroll and Invoice Processing Client Relations Cross-functional Collaboration Office Operations Oversight

Professional Experience

Just Born, Bethlehem, PA

Executive Assistant to Chairman of the Board, CEO, and COO C-Level Suite Support Nov 2017–Present

oExhibit efficiency in identifying, planning, and arranging daily schedules of the chief executive officer (CEO), chief operating officer (COO), and board chairman

oRender hands-on administrative and clerical support to the Executive Team, while actively collaborating with any operational department heads on departmental projects

oUtilize Microsoft Office Suite (PowerPoint, Word, and Excel) in generating presentation materials for meetings

oTake charge of accommodating, screening, and directing incoming calls; organizing travel and meeting schedules; running reports and queries; maintaining calendars, contract lists, files, and contracts; and writing memos, letters, and other correspondence

oHold accountability in meeting and greeting visitors, while preparing meeting sites accordingly

JetPay HR Payroll Services, Allentown, PA

Executive Assistant to Tax Department Manager Sep 2014–Oct 2017

oOffer professional administrative support to the Tax Department, which involved documenting and distributing incoming client data to various staff members

oFulfilled multiple tasks such as scanning client documents; shredding/returning sensitive information; conducting data entry; and ordering supplies

oMaintained proactive collaboration with clients and vendors regarding daily operations

Lutron Electronics, Bethlehem, PA

Executive Assistant to Tax Department Manager Jan 2012–Aug 2014

oEfficiently managed the calendar for the Tax Department supervisor entailing meetings and travel arrangements

oAssumed responsibility in updating customer contact information in J.D. Edwards software, as well as drafting letters, memos, and other correspondence for the department

State Farm Insurance, Bethlehem, PA

Executive Assistant to Owner/Manager Feb 2009–Dec 2012

oRendered administrative support to agency owner encompassing oversight of accounts receivable and accounts payable; processing of office collections, bank deposit, and customer auto claims and payments; and updating customer accounts and correspondences

oAnswered and directed incoming telephone calls, as well as ordered office supplies and promoted merchandise

Earlier Career

Trexler-Haines, Allentown, PA

Executive Assistant to CEO/Owner

Roadlink Intermodal Logistics, Bethlehem, PA

Payroll Coordinator/Trainer

Education

Bachelor of Arts in Communications

Temple University, Philadelphia, PA

Professional Development

Penn Foster Career School: Career Readiness Boot Camp (Online): Nov 2018

Penn Foster Administrative Assistant Diploma (Online): Jan 2019

Technical Skills

Microsoft Office Application (Word, Excel, Outlook, PowerPoint, OneNote, and Access)

CRM Concur Skype for Business Application XTender Sage 100 SAP Box WebEx

Cornerstone on Demand Lotus Notes Social Media Platforms (Facebook and Twitter)

Typing Skills: 60 WPM

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