STANTON E EASLEY
IT Technical Specialist
*** *. ****** *** ***. 54-D
New Castle, DE 19720
Wilmington University – Wilmington, DE
August 2017 – December 2018
Bachelor of Science IT Coursework
Dunwoody College of Technology – Minneapolis, MN
July 2002 – June 2004
Associates of Applied Science Information Technology Completed.
Exelon/Rangam IT Client Services
November 2017–October, 2019
Resolved a variety of IT issues at Delmarva Power locations ( NCRO, MLK, Delaware), PECO (Philadelphia) and Atlantic City Electric (Carney's Point and Mays Landing, New Jersey).Tasks included, but not limited to Active Directory registration, HP Asset Manager, MS Sharepoint, Excel, SCCM, Citrix Platform, VPN's, Computer Imaging, Domain registration, migration and configuration, SAP discrepancies, Network connectivity (Wi-Fi, Cellular and Ethernet), processing incoming and outgoing computer hardware delivery orders, OS Processing specific computer group policy updates, wiping computer memory designated for disposal, analyzing computer MTU processing configuration and adjustment, MS DOS screen Command line functionality, coordinating hardware and software delivery options to specified users, determining user specific roles in company access governance system, escalation of issues outside designated scope of service within specified Service Level Agreement parameters.
New Castle Vocational School District/Abbtech IT Consultant
March 2017–April 2017
Responsible for unpacking and Imaging Windows 10, Chromebooks and IMAC computers, monitors and peripherals, deployment, and imaging equipment in Vocational-Technical High School environment.
Ashland/Tekwissen IT Technical Support Engineer
September 2016–December 2016
Provided End User support for Ongoing IT Projects with Ashland Employees. Major focus was migration of Corporate Computers to new domains. Additional responsibilities include imaging of computers, Troubleshooting of various issues, resolving computing issues, updating and creation of tickets using Remedy system.
See Letter of Recommendation, Omar I.Loutan, Exelon Corporation.
My IT Work Experience also includes work at the Federal Reserve Bank of Minneapolis, the State of Minnesota Department of Revenue, and Field work for the U.S. Census Bureau.