My forte is to meet challenges, build relationships, prove and excel as a performer. My mission is aligned to the Company’s mission and I set out to achieve it with confidence and loyalty.
Excellent Communication skills
Proficient in Dictation
Knowledge in preparing/organizing meetings and workshops
WORK EXPERIENCE :
July 2011 to Secretary to the Director
October 2016 – A. Dadabai Group of Companies (Bahrain Institute of Hospitality & Retail) - Kingdom of Bahrain
Bahrain Institute of Hospitality and Retail (BIHR), an ISO 9000 (2001) certified organization is the largest specialist provider of vocational education in hospitality, retail and tourism in Bahrain.
Taking down dictation, writing reports, professional letters, responses, executive summaries and typing correspondences.
Drive internal communications channels.
Working with cross functional teams in the organization.
Effectively managing manager’s portfolio.
Organizing the Director’s schedule, appointments, hotel and travel arrangements when needed.
Setting up of conference calls, attending meetings, providing agenda and taking down the minutes of the meeting.
Attending meetings, taking minutes and keeping notes.
Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases.
Maintaining office systems including data management and filing.
Organizing and storing paperwork, documents and computer-based information.
Liaising with staff in other departments and with external contacts.
Maintaining a professional system of the company’s records and files for future records.
Arranging both in-house and external events.
Ordering and maintaining stationery and equipment.
July 2011 to Administrator (temp for a month)
July 2011 – British American Tobacco Middle East - Kingdom of Bahrain
Providing comprehensive administrative support to the Market Manager
Answering phones, providing information and processing messages.
Processing all outgoing communication in a timely manner in the form of emails, letters, voice messages etc.
Handling of incoming and outgoing courier.
Arranging business travel, hotel bookings and organization of itineraries.
Coordinating with the company’s PRO for arrangement of visas.
Coordinate and collate the Daily Sales Report and Stock Availability Reports.
July 2008 to Administrative Executive
October 2010 – Reliance Capital Ltd (Anil Ambani Group) – Goa, India
Reliance Capital Ltd. is one of India’s leading and fastest growing private sector financial services companies, and ranks among the top 3 private sector financial services and banking companies, in terms of net worth.
Assist in the planning and preparation of meetings, events, conferences.
Responsible for self generated day to day correspondence.
Researching relevant information via internet.
Assisting in the daily sales and periodical reports.
Preparation of various reports and presentations for the Centre Head.
Reading, monitoring and responding to emails.
Preparing correspondence on the manager’s behalf.
Handling of receipts and payments transactions.
Liaising with staff, clients etc.
Planning, organizing and managing meetings and events.
Managing the budget.
July 2007 to Administrative Secretary
July 2008 – Resource Management Group – Goa, India
RMG team specializes in identifying and placing superior candidates at the highest levels both public and private organizations.
Screening of resumes & applications
Processing all outgoing communication in the form of emails, letters, voice messages and other forms of communication.
Setting interview appointments & being involved in the hiring process
Opening, sorting and categorizing all incoming information to the department and delivering it the relevant people in a timely manner.
Scheduling appointments, meetings and personal appearances by the department head.
Duplicating, filing, recording and logging of data besides providing information and processing messages for the department manager.
Attending meetings, commissions and other events on behalf of the department manager as required.
Formulated a PowerPoint presentation ‘Headstart’ based on training programs for fresh graduates.
Handling purchases for the company.
Assist staff in maintaining files and database.
Supervising all support staff.
October 2004 to Personal Assistant to the Centre Head
June 2007 – Frankfinn Institute of Air Hostess Training – Goa, India
India’s leading institute for Basic Cabin Crew Training in 60 training centers across the country with its own leased real Airbus A-300. The course certification accredited and awarded by Edexcel (UK) is recognized worldwide along with tie-ups with renowned organizations such as BBC and Galileo.
Attending events/meetings as the Centre Head’s representative.
Conducting research on the Internet.
Handling of all employee related documents.
Writing reports, executive summaries and newsletters.
Preparing presentations and management of projects.
Preparing papers for meetings.
Typing of documents.
Submission of various documents to the necessary hotels, airlines and travel companies for placements of students.
Sourcing and ordering stationery and office equipment.
Overall scheduling and planning of meetings and attending them when the Centre Head is unavailable.
Developing counseling programs for students
Handling new recruits through counseling and interaction.
Liaising between the faculty and the students
Interacting with H.O.D of institutions / resorts & maintaining interpersonal rapport
Monitoring placement activities of students & coordinating of exclusive interviews with various leading hotels / airlines through networking
Education : Post Graduation Degree - Majored in Psychology in 2004 from St. Xavier College, Goa, India.
Interests : Reading mostly travel books.
Arts and crafts
Upgrading my knowledge in Microsoft Office skills.
Languages : Fluent English, Portuguese and Hindi.
Date of Birth : 15th July 1982
Gender : Female
Nationality : Portuguese
Expert in writing letters, memoranda
MS Word, Excel, Spreadsheet
Fair knowledge on budgets
Available on request