Denver Colorado 80207
My objective is to obtain a position as a professional in a technical field emphasizing administration and support of computers, servers, networks, hardware and software, and varying types of information technology. My greatest strength is my ability to quickly and efficiently adapt to new situations, challenges, configurations, and technologies with enthusiasm and professionalism.
02. 2011 – 08. 2019 WESTWOODONE – CENNTENIAL, CO
Affiliate Systems Support
Work with clients and customers to assess their needs, provide information or assistance, resolve issues, and / or satisfy their expectations.
Support for content distribution systems
Provide technical support to commercial radio stations on a variety of technical platforms.
Responsible for managing user accounts and web applications
Main support for the implementation of automatic delivery system software service
Troubleshooting various network issues
Support for affiliate compliance and commercial spot continuity
01.2009 – PRESENT RED ROCKS COMMUNITY COLLEGE
In pursuit of a CIS degree emphasizing in Networking and Administration
Currently 7 credit hours away from completion
09.2006 – 05.2007 METROPOLITAN STATE COLLEGE
09.1999 – 05.2003 BEAR CREEK HIGH SCHOOL
4+ Years of major systems support expierience including but not limited to:
Counter Point Software
Biscom Content Distribution Systems
Microsoft server 2008 and above
Windows XP and above
Extremely knowledgeable in major Windows and OSX systems with varying knowledge of certain Linux builds
Effective problem solving skills; Excellent ability to isolate, identify and address complex problems quickly, discretley, and patiently.
Exceptional Customer service skills
Continually pursuing educational oppurtunities to better augment my skillset and allign professional goals with future employers.
Very adept in Microsoft office applications
Fluent in Cisco CLI configuration