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Customer Service Support

Location:
Denver, CO
Salary:
40000
Posted:
December 21, 2019

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Resume:

Eric Everhart

**** ******** ******

Denver Colorado 80207

303-***-****

ada4gb@r.postjobfree.com

OBJECTIVE

My objective is to obtain a position as a professional in a technical field emphasizing administration and support of computers, servers, networks, hardware and software, and varying types of information technology. My greatest strength is my ability to quickly and efficiently adapt to new situations, challenges, configurations, and technologies with enthusiasm and professionalism.

WORK HISTORY

02. 2011 – 08. 2019 WESTWOODONE – CENNTENIAL, CO

Affiliate Systems Support

Work with clients and customers to assess their needs, provide information or assistance, resolve issues, and / or satisfy their expectations.

Support for content distribution systems

Provide technical support to commercial radio stations on a variety of technical platforms.

Responsible for managing user accounts and web applications

Main support for the implementation of automatic delivery system software service

Troubleshooting various network issues

Support for affiliate compliance and commercial spot continuity

EDUCATION

01.2009 – PRESENT RED ROCKS COMMUNITY COLLEGE

In pursuit of a CIS degree emphasizing in Networking and Administration

Currently 7 credit hours away from completion

09.2006 – 05.2007 METROPOLITAN STATE COLLEGE

General Studies

Jazz Composition/Performance

09.1999 – 05.2003 BEAR CREEK HIGH SCHOOL

Graduated 2003

QUALIFICATIONS

4+ Years of major systems support expierience including but not limited to:

Counter Point Software

Biscom Content Distribution Systems

CISCO Systems

Microsoft server 2008 and above

Windows XP and above

LINUX/CentOS

OSX/UNIX

Joomla

APACHE 2.0

Pixelmator

Rapid Weaver

Extremely knowledgeable in major Windows and OSX systems with varying knowledge of certain Linux builds

Effective problem solving skills; Excellent ability to isolate, identify and address complex problems quickly, discretley, and patiently.

Exceptional Customer service skills

Continually pursuing educational oppurtunities to better augment my skillset and allign professional goals with future employers.

Very adept in Microsoft office applications

Fluent in Cisco CLI configuration



Contact this candidate