Disease Control and Prevention
SharePoint Administrator/Support Specialist
First line of support, administration, user education, and security. responsible for day-to-day management, understanding the site’s purpose, and delegating tasks to other SharePoint employees to resolve issues quickly.
Responsible for configuring Office 365 settings and gaining access to any level of the Online SharePoint site.
Manage user groups and reset user passwords.
Assigns other admin roles, outside of Site Collection admins.
Installing and configuring SharePoint 2013, SQL, AD, and Web App Server Farm for production; installing the Workflow Manager Client to provide new features to be used in SP 2013.
Manages the content hosted on SharePoint and help expedite user adoption within an organization.
Responsible for maintaining and securing the platform and monitoring system usage to optimize performance.
Understanding of SharePoint architecture.
Used Nintex to Create forms, lists, tasks, and approve documents. Also used for workflow management.
Other basic Administrative tasks include:
Creating and configuring new sites, lists and forms
Adding document libraries
Backing up SharePoint sites
Responsible for Managing business requirements and supporting SharePoint 2013/2016 Portal server farm/Infrastructure and customizing SharePoint Portal site and sub sites.
Work with networking, storage, virtualization and other infrastructure teams to setup maintain business critical SharePoint farms.
Information Collaboration at server farm/Infrastructure and End user perspective to include but not limited to: List, Views, Validation, Content Approval, Versioning, Libraries, site permission and unique permission.
Work with networking, storage, virtualization and other infrastructure teams to setup maintain business critical SharePoint farms
Configuring and supporting the day-to-day system management tasks like troubleshooting, backup management performance tuning
Maintain system stability, performance monitoring, security and storage capacity requirements
Installation and maintenance of plug-ins, feature, web parts, templates custom software
Work with developers to deploy custom applications and solutions to production pre-production environments
Communicate effectively with both business unit colleagues, clients, and technology team members in support of SharePoint environment planning, deployment, and operational support
Identify hardware and software platform issues and work with system admins to implement proper patches updates
Performance tuning recommend performance improvements
Creating managing a backup plan for critical SharePoint data
Managing a SharePoint development, Ga staging server
Develop/maintain it internal control workflows systems
Maintained IA (Information Assurance) compliance (e.g., apply system/security updates), responded to requests for assistance and performed system/software upgrades
Analyzed existing database structures and proposed changes based on new metadata requirements and improvements in function such as availability, search and utility efficiency
Managed Site permissions for all users, sites, pages and lists/libraries within the Site Collection
Troubleshot site content and structure when errors occurred
Managed the authentication process for users of the site and authored user-friendly database driven web interfaces
Gathering requirements, meeting with department users to define business issues, documenting business cases and mapping functionality to SharePoint features.
Collaborated on the architecture of connectors to allow the EAI (Enterprise Application Infrastructure) system to pass ticket requests between Helpdesks using dissimilar products.
Daily maintenance; creation of new sites and users, user/developer support, performance tuning, Monitoring of the SharePoint farm, research of tools, governance, and standard practices, Performed Databases, Web Applications and sites backups, restores.
Responsible for responding to end-user questions, concerns, and requests from the Help Desk, assisted business users in the creation and management of their team sites, Worked with other IT team members and business customers on SharePoint projects.
Maintained document management solution, implemented security per requirement, created meta data columns, archived data and documents, implemented out of box approval workflows.
CSRA/Center for Disease Control and Prevention ATLANTA (CDC)
Dec 2009-Jan 2012
Installing and configuring SharePoint 2013, SQL server, Service application server, Search server Distributed cache, Front End, Single server and Office Web App Server Farm for production; installing the Workflow Manager Client to provide new features to be used in SP 2013/2016; and monitoring systems' usage and performance followed by preventive maintenance tasks by applying patches, CU and service packs on the servers in the farm. In addition to prior related work experience Installing Window server and configure Domain and add to network.
Responsible for the day-to-day operation and management of enterprise collaborative environment built on SharePoint Technology.
Built and designed a basic site structure for the Consumer Products Group using out of the box SharePoint tools.
Provided level 1 and level 2 SharePoint support for business users for SharePoint 2013and SharePoint 2016.
Responded to customer requests for SP 2016 site improvements and repairs.
Used control Point to generate reports for site security settings, site activity and site size reports.
Granted access to sites, web parts and app parts for users according to customer requirements.
Created customer list to assist team with conducting SharePoint migration operations.
Worked with enterprise team to achieve SharePoint changes and design requests from users.
Created document sets using SP 2013 for SharePoint migrations preparation.
Collaborated with the site collection administrator to ensure development in SP is backed up and stored properly.
Maintained monthly site inventory for team using SharePoint 2013 technology.
Migrated 15 gigs of metadata to a SharePoint 2013 platform.
Updated manager with statuses of tasks assigned.
Created new sites for users migrating from external platforms to a SharePoint platform
Confidently Manage Permissions: Ensure permission policy compliance, prevent security breaches and unauthorized access to sensitive content. Audit, clean-up and manage SharePoint permissions and users from single console across all sites, site collections, or farms. Analyze and manage all aspects of permissions whether they are directly assigned, inherited or granted through Active Directory or SharePoint groups.
Clean-Up SharePoint Content: As SharePoint Administrator helps manage complexity change, remove irrelevant or unused information and take action to prevent SharePoint sprawl keeping the environment clean and organized. You can also streamline your migration plans by optimizing storage eliminating dormant content.
Work with networking, storage, virtualization and other infrastructure teams to setup maintain business critical SharePoint farms; Configuring and supporting the day-to-day system management tasks like trouble-shooting, backup management performance tuning; Maintain system stability, performance monitoring, security and storage capacity requirements; Installation and maintenance of plug-ins, feature, web parts, templates custom software; Work with developers to deploy custom applications and solutions to production pre-production environments; Communicate effectively with both business unit colleagues, clients, and technology team members in support of SharePoint environment planning, deployment, and operational support; Identify hardware and software platform issues and work with system admins to implement proper patches updates; Performance tuning recommend performance improvements; Creating managing a backup plan for critical SharePoint data; Managing a SharePoint development, staging server; Develop/maintain it internal control workflows systems.
Center for Disease Control and Prevention ATLANTA
Business Computer Application
Dec 2008 - Nov 2009
Microsoft Infrastructure Specialist
An accomplished Jr. SharePoint administrator with extensive out of the box configuration, including network, Citrix and VMware skills is looking to obtain a position in the field of information technology with an emphasis on technology integration
Build and configure site collections, sites content types, layouts, lists, libraries, web parts, and templates.
Gather requirements from stakeholders and communicate options for automating business processes.
Edit master pages, page layouts, and item styles.
Manage permissions, term store, applications, templates, and settings by creating groups and assigning roles and users.
Analyze and Implement requirements and map to SharePoint out-of-the-box solutions.
Monitor space usage, checked out files, list and document libraries records to ensure site optimization and implementation of SharePoint best practices.
Follow standard help desk procedures to provide help desk support to Associates with hardware, software, and configuration issues.
Follow-up with Associates and document incident status in incident database.
Provide polite and friendly customer service while responding to requests for technical assistance in-person, via phone, and electronically; diagnose and resolve technical issues.
Create and Manage Security systems including but not limited to, Active Directory Group Policies,
Deploy and maintain Windows 2012/2016 servers and applications in an enterprise data center environment.
Build, support and administer SharePoint 2013 environment
Deploy and maintain group policies within the framework of Active Directory
Administers servers in a virtual environment (VMware)
Enforce policies and procedures related to the access, use, support, and security of user, mobile device and enterprise data.
Administered Windows Software Update Services (WSUS – OS Update Delivery Solution)
Provide first level support and maintenance of the Windows Server environment and all related technologies, including virtualization, hardware, software, printers and storage.
Act as an on-call agent for team in specified rotation.
Identify, diagnose and correct problems related to the operating system, software, utilities and hardware.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Support business restructuring activities, including new sites and relocations.
Maintain operating system software and third party software utilities for hardware systems within company operational guidelines.
Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
Selects the most appropriate method to deliver communication; produces concise, well structured, and organized written and oral communication messages; tailors communication to different audiences so that the messages are understood; listens to and then summarizes others’ concerns to convey understanding; maintains poise and confidence when responding to more difficult communication situations.
Carries out agreed operational procedures of a routine nature. Contributes to maintenance, installation and problem resolution.
Investigates and resolves incidents and problems in systems and services. Assists with the implementation of agreed remedies and preventative measures.
CERTIFICATIONS & EDUCATION
Microsoft Certified Software Engineer, MCSE
MCITP, SHAREPOINT 2010
Citrix Certified Enterprise Engineer, CCEE (Not active)
Citrix Certified Integration Architect, CCIA (Not active)
Bachelors of Business Administration - Uniben Nigerian