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Agile coach

Location:
San Francisco, CA
Posted:
December 21, 2019

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Resume:

PIYUSH SHETH SPC, ICP-ACC, ICP-ATF, CSM, TKP, PMP, MBA

San Francisco City & Greater NYC • 856-***-**** • ada4ej@r.postjobfree.com • skype: piyushsheth9

Lean Enterprise Teams, Organization, Portfolio Transformation DevOps Cultural Agility Embodiment Train - Coach

Professional Summary

10 years (7+ years of active Agile Coaching) of enabling Business Agility simplifying, accelerating Lean Enterprise Transformation, Servant leadership, Embodiment, Facilitating, Coaching, Mentoring, teaching cross functional high performing teams, Organizations, Portfolios with cross cultures, distributed over time zones.

Empower Design thinking to establish MVP, Lean – Startup, Hypothesis Driven Development using OKR. Systems thinking, ATDD oriented Lean Product Flow, Product management/product ownership with continuous delivery using DevOps, decoupling deployment cadence from market release on demand

Establish business case to Engage Leadership to Support Portfolio, Large solution, programs and teams to embrace Shift Left, Architectural thinking, Vision development, support identify problems to solve as outcomes within Value Streams, to enable MVP, emerging solution capability with top down, bottom up and peer feedback from continuous value delivery.

Facilitate Value stream mapping workshops (Operational and Development), spin up Lean Portfolio Management (LPM) supporting PMO transitioning along investment horizons, Business / Portfolio Canvas and Portfolio Kanban supporting Portfolio/Program via LPM to transition from project-based funding to funding value stream, solution/products, Release Trains, Teams. Enable streamlining intake process, Roadmap implementation and Organization re-design supporting transitioning from monolith architecture

Spun up 3 solution trains, 10 Agile Release Trains, 100 + teams supporting and coaching existing team ARTs and teams using mix of Kotter, ADKAR, Nudge, SAFe-CALMR techniques and meaningful metrics, embodiment techniques. Role based 1:1 Coaching/Mentoring, in the moment Coaching conversations to drive Lean Agile behaviors within Enterprise, Programs and teams and enable sustainable predictability of capacities against intake for teams to be able to deliver shared business outcomes productively with quality built in, transparency, alignment via relentless improvement

Establish Cultural Agility through Agile Champion leaders, Lean coffee, Community of practice in Agile leadership; Product management; DevOps - Continuous Delivery; Lean UX Design; Architectural Runway; Lean Agile Tools, role-based guilds, emerging Shu-Ha-Ri based Lean – Agile Transformation Framework along with Agility Maturity Self-Assessment Journey Framework to enable focused organization support

Establish Learning Architecture for in person, web based, self-learning role-based trainings, back of the room-based hands on workshops / Dojo / Innovation Games for effective Agilists, Scaled Agilists and servant leaders in the form of RTE, Scrum Masters, Lean Kanban facilitator, PO/PM, Teams. Do SAFe 4.6 trainings

Proven ability to own delivery of high-quality IT products and services with focus on generating maximum ROI for high profile initiatives

Strong technical background supporting Large Digital transformations decoupling Monolith Architecture into multi-layer microservices, API ecosystem. Support REST API, SOA, Cloud, Desktop, Omni Channel development and platform, Database Design, Systems and Information Architecture/User Interfaces, Application Systems Retirement, Data Migration, Data modeling. Support CI/CD, DevOPS and shift left.

15+ years of global IT experience including serial IT Entrepreneurship in the Business Domains of Banking, Risk Management, Healthcare Insurance, Supply Chain Management, Human Capital Management and Professional services

Core Competencies

Entrepreneurial, Enterprise, Innovation mindset

SAFe/ LEAN/ AGILE/SCRUM/ KANBAN/SCRUMBAN

Agility Coaching, Mentoring, Teaching, Facilitating

Servant Leadership in STE, RTE, Scrum Master Role

Active listening, Embodiment techniques

Value Stream–Product: RESTAPI, SOA, Cloud, Omni

Superb conflict resolution and consensus building

DevOps, ATDD, CICD, Shift Left Engineering coach

Cross culture, Distributed teams Waterfall to Agile

Support Enterprise wide COPs, Role based guilds

BFI, Risk, Supply chain, HCM-Talent Mgt. Domains

CMMi 5 level Project / Program Management

Professional Experience

Delta Dental of California San Francisco CA, Oakland CA August 2019 – Present

Leading provider of dental insurance, its core purpose being advancement of the oral health of its customers, partners and consumers through dental insurance and the philanthropic efforts of Delta Dental companies

ROLE: AGILE PROGRAM COACH (Contract)

PROJECT DETAILS: SBDF – Lean Agile Center of Excellence (LACE)

A Lean Enterprise and Agile Delivery center of excellence organization that supports teams, programs, enterprise portfolio at Delta Dental of California in their business agility transformation journey

Responsibilities:

Support establishing Lean Agile Coaching Roadmap and prioritization for a cohort of 10 Agile coaches, support Agile Maturity Self-Assessment for 16 teams across 2 ART

Support Workshop on Lean Portfolio Management, facilitate SAFE 4.6 trainings for Roles and Teams, facilitating Shift Left workshop for Business and IT for multiple teams using back of the room techniques

Using ADKAR approach in supporting to Mature identifying ART PO-Sync, SOS, I & A, PI objectives, WSJF

Support PM – COP, PO-COP, SM-COP. Support PI planning across distributed and multi time-zones

Mentoring, Coaching, Teaching, Facilitating, Embodiment of Business leadership and IT leadership, RTE, Product Manager Scrum master, Product Owner, Release Train, Scrum teams.

Advise on Hypothesis based development and OKR, Relative sizing-based capacity planning, economic framework-based prioritization, 3 Amigos, dependency, risk management techniques between internal teams, external entities and Agile teams while pre, during and post activities of PI planning for program and teams to achieve PI and Iteration Objectives.

Establish Agile metrics at Portfolio, Release train, team levels to influence Agile behaviors in the agility transformation journey

Key Achievements

Establish the foundation for Lean Portfolio Management, LACE and funding of Value stream, OKR

Establish a culture of Shift Left and test first approach with CI enabling quality built-in, speed to market enabling pairing, Swarming and limiting WIP within teams and ARTs for continuous value delivery

Establish a culture of Data driven, evidence based relentless improvement, problem solving and prioritization

US FEDERAL RESERVE BANK San Francisco CA, Richmond VA June 2018 – July 2019

Largest financial institution, Public sector, A US Government Bank supporting the banks in US, worldwide to be sustainably successful in the financial and commercial world.

ROLE: ATDD AGILE ENTERPRISE COACH (Contract)

PROJECT DETAILS: Agile Enterprise Support (AES)

A Lean Enterprise and Agile Delivery center of excellence organization that supports teams, programs, enterprise portfolio at US FEDERAL RESERVE BANK in their business agility transformation journey

Responsibilities:

Establish Business case for better business agility supporting Transformation of Team Based Agility practice towards Scaled Agile Practice for Cash Product office (CPO) moving away from projects to value streams

Value Stream Optimization by identifying, supporting to prioritize actionable items to improve people, process and tools approaches for better time to the market in the entire ATDD life cycle for Central Product Office Value stream within the organization

Responsible for establishing Lean-Agile Leadership, Team and technical agility, DevOps and Release on demand, Business solutions and lean Systems, Lean portfolio management supporting teams and groups across multi time zone geographically distributed to discover their strengths to sustain and opportunities to increase agility and collaboration for self-organized commitments leading to sustainable high performance

Mentoring, Coaching, Teaching, Facilitating, Embodiment of Business leadership and IT leadership, STE, RTE, Solution Manager, Product Manager Scrum master, Product Owner, Portfolio governance, Solution Train, Release Train, Scrum teams.

Hands on customized workshops, standard SAFe Scaled Agile trainings using back of the room techniques

Advise on Relative sizing-based capacity planning, economic framework-based prioritization, 3 Amigos, dependency, risk management techniques between internal teams, external entities and Agile teams while pre, during and post activities of PI planning for the Solution, program and teams to achieve PI and sprint goals.

Establish Agile metrics at Portfolio, Solution, Release train, team levels to influence Agile behaviors and mindset in the agility transformation journey, facilitate inspect and adapt workshop at the end of each PI

Key Achievements

Established Portfolio leadership, teams to desire to actually transform, embodiment from team-based agility practice to scaled agile, support spinning up Solution train Dojo for a 150 people organization with 3 Release trains

Optimized Development Value stream using ATDD-DevOps life cycle to enable sustainable continuous value delivery with better Engineering, design thinking, lean product flow, automation & layered API productization

Dun & Bradstreet Short Hills NJ, Center Valley, PA June 2017 – May 2018

Dun & Bradstreet established in 1841 is the oldest having the largest global commercial database on the planet, helping its customers build smart relationships creating a trusted view of the companies they work with to grow and protect its business

ROLE: AGILE PROGRAM COACH (Contract)

PROJECT DETAILS: LEAD

A Lean Enterprise and Agile Delivery organization that supports teams, programs, enterprise portfolio at D &B in their business agility transformation journey

Responsibilities:

Part of core team of AGILE practitioners and coaches responsible for Transformation for Business Agility of teams and groups across the organization.

Responsible for supporting teams and groups discover their strengths to sustain and opportunities to climb the high performing tree on a cadence

Support and contribute for Agile community of practice

Establish a Business Agility Transformation Framework that works on planning horizons for Teams, Programs

Mentoring, Coaching, Teaching, Facilitating of RTE, Scrum master, Scrum team, Business leadership and IT leadership within the value stream of various upstream and downstream teams.

Do workshops to facilitate the adoption of new agile share business outcome mindset and tools across programs and teams to increase agility and improve collaboration within geographically distributed teams spanning across multiple time zones, relating effectively pragmatically how Agile Values, principles and practices morphed from traditional disciplines in order to build self-organized high performance.

Ensure cross-value stream coordination and collaboration, drive highest productivity and sustainability better predictability of delivery across organization, fostering innovation and encouraging continuous improvement and maturity towards self-organization.

Advise on prioritization, dependency management techniques between internal teams and third parties, release managers, or between Agile teams while pre, during and post activities of PI planning for the program and teams to achieve PI and sprint goals.

Establish Agile metrics at Portfolio, Release train and team levels to influence Agile behaviors and as a result an Agile mindset adoption, facilitate inspect and adapt workshop at the end of each PI

Key Achievements

Lead Establish D&B – Agility for all Transformation Framework that works on planning horizon for teams and Programs covering Lean Agile Values, Principles, Practices across D &B

Lead Establish Agile Maturity Self-Assessment Framework based on Shu-Ha-Ri to help teams and programs discover their strengths to sustain and opportunities for growth on a cadence across D &B

United Health Group-Optum Horsham, PA, Basking Ridge NJ May 2015 – May 2017

UnitedHealth Group (NYSE: UNH) is a diversified health and well-being Fortune # 6 company dedicated to helping people live HEALTHIER LIVES and helping make the health system work better for everyone. Fortune Survey Rated UnitedHealth Group "World's Most Admired Company" in Insurance and Managed Care for 2016

ROLE: AGILE Enterprise COACH / STE/ RTE / SCRUM MASTER (Contract)

PROJECT DETAILS: POLARIS Portfolio

A $1 billion Polaris portfolio, to restructure the way Small business is conducted is one of the largest Agile initiative in United Health group (UHG) and industry having 90 plus scrum teams within 12 Agile Release trains. Adapting SAFe, GCC and SOX compliance, the entire program portfolio is operated through SCALED AGILE practices

Responsibilities:

Part of core team of AGILE practitioners and coaches responsible for adoption and implementation of SCALED AGILE (SAFe) at UHG, having a 100,000+ Technology people organization.

Responsible for transitioning Programs and teams aligning on Polaris portfolio scope as Agile Lean Transformation Coach and the role of Uber Scrum master / RTE as needed.

Support and contribute to Agile community of practice

Assess new teams on agile maturity and help develop plan for teams to adopt agile Agile-lean values, mindset, processes, principles, practices.

Mentoring, Coaching, Teaching, Facilitating of RTE, Scrum master, Scrum team, Business leadership and IT leadership within the value stream of various upstream and downstream teams.

Do workshops to facilitate the adoption of new agile mindset and tools across programs and teams to increase agility and improve collaboration within geographically distributed teams spanning across multiple time zones, relating to rules-of-thumb and the subtleties of performing effectively in an Agile environment and how they relate to traditional disciplines in order to build self-organized high performing teams.

Ensure cross-value stream coordination and collaboration, drive highest productivity and sustainability better predictability of delivery across organization, fostering innovation and encouraging continuous improvement and maturity towards self-organization.

Advise on prioritization, dependency management techniques between internal teams and third parties, release managers, or between Agile teams while pre, during and post activities of PI planning for the program and teams to achieve PI and sprint goals.

Co-chair Product Management Council (PMC) to groom Strategic theme, Solution Capabilities Features and maintain program level backlog in order to streamline the intake process through Roadmap planning sessions and achieve predictability of the business value delivery

Lead Daily Standups, User story grooming and sizing, Sprint planning, Sprint Reviews, Sprint Retrospectives and Scrum of Scrums (SoS) meetings, leverage DevOps and ATDD (Acceptance Test Driven Development) practices to increase speed to market of the product.

Monitor teams progress through sprint burnup/burndown and cumulative flow to help improve velocity of teams by helping them mature in agile practices and ensure project’s adherence to Scalable Agile Life cycle

Establish Agile metrics at Portfolio, Release train and team levels to influence Agile behaviors and as a result an Agile mindset adoption, facilitate inspect and adapt workshop at the end of each PI

Key Achievements

Helped to transform as Agile Lean Coach, 6 release trains covering 36 scrum teams to move from waterfall background towards maturity in Agile mindset, principles and practices

Agile coaching and facilitating adoption of BDD based Acceptance Test Driven Development (ATDD) and AWS, Azure private and public cloud-based adoption of DevOps continuous delivery, deployment practices for all teams that covered Cloud based desktop, Mobile Application development and platform.

Total Paper and Packaging Inc Somerset NJ, Chatsworth, CA April 2011 – April 2015

Its development strategy is committed to meeting North American industrial Jan-San paper demand with vision to service North American consumers. It is aggressively growing with revenues more than $1 bn.

ROLE: Agile Coach, RTE / SCRUM MASTER (Contract)

PROJECT DETAILS: Re-Form Program

A $7.2 mn delivery of corporate ERP coupled to E-commerce (B2B, B2C) and mobility systems across North America using .Net Technologies and scaled Agile practices

Responsibilities:

Agile Coached teams to be high performing, using Scrum Values and principles to strive to be agile minds.

Responsible for the role of RTE and Uber Scrum master for the Scrum teams in the project

Establish Triumvirate to groom Strategic theme, Solution Capabilities, Features and maintain program level backlog in order to streamline the intake process and achieve predictability of the business value delivery

Developed automated metrics for Agile/Scrum for Executive Leadership team

Lead Daily Standups, User story grooming and sizing, Sprint planning, Sprint Reviews, Sprint Retrospectives and Scrum of Scrums (SoS) meetings

Monitor teams progress through sprint burnup/burndown and cumulative flow to help improve velocity of teams by helping them mature in agile practices and ensure project’s adherence to Scalable Agile Life cycle

Key Achievements

Led the adoption of SAFe agile practices across the entire program. The program was the first group in the entire organization across North Americas to go 100% agile using ATDD and DevOps using private cloud based Openshift environment.

Verizon Wireless Premium, Retailer (WeRWireless) New Castle DE January 2009 – February 2011

An aggressive fast-growing organization with revenues exceeding $180 mn with 100 plus locations and multiple warehouses across North America with sole purpose to provide premium customer service in Telecom Retail space.

ROLE: Product Manager / Product Owner, Scrum master (Contract)

PROJECT DETAILS: InTGreat Program

Manage supply chain scalability of operations and delivery of industry specific ERP coupled to third party E-commerce (B2B) using Agile scrum framework using J2EE Technologies

Responsibilities:

Business process footprint gap analysis and owning of the complete Information system process footprint transformation to improve productivity of 500+ people organization after due diligence and risk analysis.

Epics to Program Backlog for B2B module, prioritization. Used Lean Kanban method for ERP deployment.

Increase working capital capability across 100+ stores and East-West distribution warehouses via VMI

Manage $30 million Telecom merchandise, Logistics across Supply chain covering B2B and B2C using process driven Demand Forecast-Plan and supply and capacity planning techniques and Controlling Rotation & Pilferage

Improve speed to market lead time for merchandise to store display using supply network planning.

Setup and lead 50 people onsite-offshore team to manage IT, Supply chain, and customer churn control, CRM.

Conduct TNA to deliver training courses for applications through multi channels & e-learning.

Ensuring Data Hygiene and uniformity through MDM across interdependent and extended enterprise systems

Lead Daily Standups, User story grooming and sizing, Sprint planning, Sprint Reviews, Sprint Retrospectives

Key Achievements

Increased working capital by 29.1 % within 3 months.

Reduced pilferage from 10% to 2 %

Improved customer churn control from 15% to 8%

Employment History

HighTech Consulting Inc Apr’ 11- present

AAA Computer Services Inc Jan’ 09 – Mar’11

Independent consultant, SAP ERP, UK Jan’08 - Dec’08

Eurosoft Technologies Ltd, Program Manager, UK Aug’07 - Dec’07

Infosys Technologies Ltd, Group Project Manager, INDIA, US, UK Apr’05 - Jun’07

MNS eSoft Ltd, Mumbai India; Co-Founder, Software sales and Services Manager, INDIA Dec’99 - Mar’05

Mastek Ltd (Bloomberg-MAST:IN) Mumbai India; Project Manager, INDIA July’99 – Nov’99

Micronet Systems Mumbai India; Co-Founder, General Product Manager, INDIA Jun’90 – Jun’99

Nippon Denro ISPAT Ltd (ISPAT Steel Ltd) Mumbai India; Software Engineer, INDIA Oct’89 – Jun’90

OA-SYS (Nirans India Pvt Ltd.,) Mumbai India; Analyst Programmer, INDIA Sep’88 – Sep’89

Certifications

Active participant in agile, lean communities and events (Agile NYC, Agile Lean NJ Meetup, Scrum NYC, Bay Area Agile Coaching, Bay Area Scaled Agile Network, Silicon Valley Agile Leadership)

Mastering Value Proposition, Mastering Business Model (Strategyzer) [2019], TKP (2017), SPC, ICP-ACC, ICP-ATF (2017), SAFe, Scaled Agilist (SA-2015), Certified Scrum Master (CSM-2014), Certificate in Instruction Design (2007), Project Management Professional (PMP-2005)

Education

MBA, BS- Computer Engineering

TECHNICAL TOOLS: SKILLS, UNDERSTANDING

Lean Agile Lifecycle Events

Category

Tools

BACKLOG AND PRIORITIZATION

SCALABLE AGILE (SAFE)4.6, JIRA, JIRA-ALIGN, CA-AGILE CENTRAL, Version 1, MS Teams, Confluence, MS PROJECTS, MS VISIO, FLOWDOCK, CONFLUENCE WIKI, SENSEI RETRO, FUNRETRO, PLANNINGPOKER, PLANITPoKER

APP SERVER

TOMCAT, WEBSPHERE, IIS,

DATABASE

MARKLOGIC, DB2, MONGO DB, ORACLE, MS SQL SERVER, IMS, MYSQL

API

API/Microservices

MuleSoft

DEVELOP AND UNIT TESTING

SBE

CUCUMBER, SPECFLOW GHERKIN, JBEHAVE

IDE

ECLIPSE, JBOSS, VISUAL STUDIO, XCODE, IBM RAD, JDK

LANGUAGES

JAVA, JAVASCRIPT, C#, PYTHON, ANGULAR JS

API Management

MuleSoft

UNIT TESTING

JUNIT, NUNIT, KITCHEN, SELENIUM, HOVERfly

INFRASTRUCTURE CODE

LIQUIBASE, ANSIBLE, CHEF

SECURITY Management

WebSEAL

CONTINUOUS QUALITY AND BUILD

SCM

GIT, TFS, CODEHUB, GITHUB, SVN

CODE ANALYSIS

SONARQUBE, FORTIFY, ISTANBUL

CI AND BUILD

ANT, TFS, JENKINS

PACKAGING

ARTIFACTORY

CONTINUOUS TEST AND DELIVERY

DEPLOY AND RUN

XL DEPLOY, XL RELEASE, RUNDECK, VAGRANT, PACKER

UI/REGRESSION TESTING

SELENIUM, CODEUI, UFT, SAUCELABS, CHAI, PERFECTO MOBILE, PROTRACTOR

API TESTING

MOCHA, CHAI, JASMIINE

DEFECT MANAGEMENT

CA-AGILE, ALM, JIRA, Version 1

INFRA PLATFORM

OPENSHIFT ENTERPRISE, AZURE, AWS

MONITOR

SPLUNK, DYNATRACE, ELASTIC, NEW RELIC

DEVOPS DASHBOARD

HYGIEIA

PROPRIETARY TOOLS

CRM, BILLING

SALESFORCE, PEGA, ORACLE BILLING

LinkedIn: www.linkedin.com/in/piyushsheth



Contact this candidate