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Assistant Housekeeping Manager

Location:
Giza, Giza Governorate, Egypt
Salary:
8000
Posted:
December 25, 2019

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Resume:

Mohamed Abdulkader Mahmoud Shepl

I am self motivated with a positive approach the ability to led and motivate others whilst delivering effective business results. i am reach level professionalism in my job that supports my career development. In addition, I am eager to learn and know more in and out of my field.

CAREEER HISTORY:

EXPERIENCE

Present Time

Paradise Inn Group Hotels ( Alexandria)

Executive Housekeeper Manager

(September 2019 _ Till now)

Le Passage Hotel and casino - Cairo (420 Rooms)

EX. Assistant Manager of Housekeeping dept

Responsible to lead and direct the divers Guest service HK teaming

the daily operation of the hotel basis and provide courteous

and efficient service. Overseen on the following :

HK Rooms,Puplic area,Laundry,Uniform,Training Manager.

1\1\2018 till

1\8\2018 Hilton Cairo, Heliopolis and Casino (589 Rooms)

EX. Assistant Manager of Housekeeping dept

Responsible to lead operation Guest service team in the daily

operation of the Hotel. Interact with guests and colleagues on

a daily basis and provide.

25\5\2016 till

1\1\2018 Fairmont Heliopolis and Tower Hotel (593 Rooms)

EX. Assistant Manager of Housekeeping dept

Responsible to lead operation Guest service HK team in the daily

operation of the Hotel. Interact with guests and colleagues on

a daily basis and provide and Training Coordinator

20\6\2011 till

25\2\2018 Elzeraeyeen Hospital Ministry of Agr (412 Rooms)

EX Manager of Hospitality

Responsible to lead operation Patient service hospitality team

HK,Laundry,Kitchens,eng,caf, of Hospitality field.

15\4\2009 till

1\6\2011 Ex HK Manager in Princess Palace Hotel Hurghada (335 Rooms)

Responsiple to lead operation Guest service HK team at rooms,

P.Area,Laundry,Beach team, Time share, Training Manager.

7\1\2005

22\1\2009 Acct.Assistant HK Manager in Sonesta hotel Cairo (250 Rooms)

Responsible to lead operation Guest service team in the daily

reports,tasks,for all HK team.

Implement system improvements and administrative effect

to ensure a guest focused and solution oriented service.

and training about how to start work day,checking,our relation

with guest,hygeenic,groming,apereance,use equipments

3\3\2003 till

1\1\2005 Senior.S.Visor in Tropicana Resort Group Sharm Elsheikh(385 Rooms)

Responsiple to lead operation with HK team, made

brefs,distrbution tasks and suplyer,print reports,upd sys,

12\4\2002 till

1\3\2003 Senior’s. visor in shepherd Hotel Cairo

25\5\2001 till

1\4\2003 Super Visor in Grand Heyatt Cairo and Casino

Worked as S.visor by check list rooms,P.Area

5\9\1999 till

25\5\2001 Super Visor in Le Meridian Hotel Cairo and Casino

Pre opening Le meridian Tower (41 floors) with HK team

21\7\1997 till

1\9\1999 Room Att. in Movenpick Nile Cruises

Clean, care all luxury Suites and rooms and P.Area,outlets, sun dick

TRAINING:

- Training in Yiled Management system

- Training in achievement and Leadership workshop

- Handling Guest complaints

- Train the Trainer

- How to make interviews

-How to get feedback

- Training in achievement and human recourses

- Training in How to Management Conflict

-Training in Occupational Safety and Health

- Training in Personal Hygiene and Appearance

- Training in Achievement Fire Fighting

COMPUTER SKILLS

- ONQ Hilton Hotel system

- Opera Hotels system (international Hotel system)

- Fidelio 6.20(international Hotel system) and suite 8

- Microsoft Office word and last version

EDUCATION

•- Qualified above average

Personal

Skills - Overall budget approval authority for HK depts. And to ensure that the

Highest level of efficiency and guest satisfaction will be achieved

Whilst maximizing rooms and other related revenue.

-Attends operation briefing high lights important points from the daily

Arrival list, VIP rooms, occupancy forced, causes for variance in reservation forecast and previous day and occupancy against forecast

- Training all employee about tasks, projects, how to start day,how to checking, how to succeed during three shifts .

Language

Arabic mother tongue (spoken-written)

English (spoken-written)

French (Fair)

Personal details

Date of birth: 5 May 1973

Place of birth Cairo – Egypt

Nationality: Egyptian

Gender: Male

Marital status: Married

Military service: completed

Email: ada49s@r.postjobfree.com

Mobile: 011******** - 010********



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