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Manager Quality

Location:
Cumming, GA, 30040
Posted:
December 25, 2019

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Resume:

KIRAN NIMBALKAR

● Email: ada48o@r.postjobfree.com ● Phone: 919-***-****

● Visa Status: US Green Card ● Location: Atlanta, GA SUMMARY Certified Scrum Master having more than 16 years of Quality Assurance technical/hands-on and executive leadership experience delivering significant improvements in cost of poor quality by manual and automated testing of web application, databases, Datawarehouse applications, network, data centers, infrastructure, automation, hardware and performance testing. Experience of working in versatile domains like Banking & Finance, Telecom, Healthcare, Manufacturing, Retail and Insurance. Career Highlights

SDLC: Agile with SCRUM/Sprints, Iterative, DevOps, Waterfall Test Planning: Scoping, estimates, strategy, plans, presentation, coordination Risk Management: Identify risks and plan best case approach for risk mitigation Implementer/Mentor of QA processes, techniques, standards in non-structured business cultures Test case Management: Managing test cases with/without requirements/design documents Defect Management: Tracking, reporting and defect triage/management meetings Test Execution: Web apps, SOAP/REST APIs, databases, network, security, data center, hardware and infrastructure Test Types (Manual): Functional, Regression, Integration, Smoke, System, UAT, Usability, Production verification/smoke test

(Automated): Regression, test data generation, performance, stress, load testing Release Management: Plan, develop, coordinate and lead software release activities with application and support teams Automation: Selenium Web driver, TestNG, Continuous Integration using Jenkins, Maven, QTP Mobile Applications: Native, Web and Hybrid applications SKILL HIGHLIGHTS

• Quality Assurance Organizational Leadership • Integration, Functional, Regression, Network testing

• Quality Process Design and Best Practices • Automation testing

• Leading Manual and Automation teams • Performance testing

• Test/Automation Governance • UAT, Production Verification

• Program and Project Management • Data Center Migration testing, API testing

• Budgeting, Estimating, Scheduling and Resource Allocation • Mobile, Cloud based application testing

• QA Process Improvement Initiatives • Pega testing

• TCOE, ACOE implementation • SAP testing

• Demos/Presentations • Statistical Programming (SAS) and validation TECHNICAL SKILLS Linux, Unix, Windows, Mac, VMware, Java, JavaScript, Nodejs, SAS, 9.4, R, Python, GemFire, HBase, Oracle10g/9i, MySQL, Sybase, HTML, DHTML, XML, SOAP, REST, Splunk, ICOMS, DOCSIS 3.1, CMTS, CRM, BSS, IVR, Pega, VSS, Serena Dimensions, Tortoise SVN, QTP, UFT, LoadRunner, Quality Center, TestRail, Selenium Web driver, Bugzilla, GitHub, Jenkins, Maven, Bitbucket, TestNG, WebLogic, WebSphere, Tomcat, Informatica, PCF Cloud, STS, JIRA, ALM, Postman, JMeter, Java scripting, CICS, SAP R/3 ABAP/4 CORE ACCOMPLISHMENTS

• Enhanced and standardized software defect life cycle management processes that helped to reduce downtime from bug detection to resolution with an estimated gain in time of ~3 weeks/project.

• 30% reduction in cost of poor quality via industry best practices.

• Developed innovative testing strategies and streamlined processes with development activities to reduce testing redundancy and risks leading to 40% efficiency gain across multiple projects.

• Experience in setting up automation frameworks for integration and regression testing activities.

• Defined best practices, test strategies and methodologies for Functional, Regression and Automation tests.

• Successfully managed a diverse range of projects from conception through implementation.

• Written multiple whitepapers on Emerging Trends/Automation. Presentations in multiple testing conferences.

• Collaborated and established periodic requirement reviews by stakeholders to ensure requirements were well defined that lead to delivery of flawless applications in production. PROFESSIONAL EXPERIENCE HCL TECHNOLOGIES – SYNCHRONY FINANCIAL

Atlanta, GA

Senior Quality Assurance Manager 08/2018 to Current

• Managing and leading a team of 4 team member Manual and Automated QA organization. Spearheaded all quality assurance efforts within an organization including the development and implementation of a quality assurance program. Defined QA policies, quality improvements processes, best practices. Held overall responsibility to plan, develop, coordinate and lead software release activities with application and support teams. Developed QA budgets, hire, train and supervise QA Engineers and Test Automation Developers.

• Played a key role in the establishment of TCoE (Testing Center of Excellence, Automation Center of Excellence) and managed Automation & Functional testing areas, created Test Strategies, Test Plans, Dashboards etc. Designed and developed robust and Enterprise level automation. Excellent decision making, leadership, analytical, interpersonal communication skills with strong motivational skills and ability to speak with different development/TechOps/DevOps teams and prospects. Provide daily program status reports to the executive management with appropriate RAG status, KPIs/metrics. Risks and mitigation plans. Have a thorough understanding of the architectural and design principles, hands on testing experience. COGNIZANT TECHNOLOGY SOLUTIONS – COX COMMUNICATIONS Atlanta, GA

Scrum Master / Technical QA Manager 11/2009 to 08/2018

• Facilitate Agile ceremonies/rituals, daily Scrum standup, grooming and planning, etc. Manage regular weekly project meetings and client meetings. Conduct regular team meetings, project reviews and maintain project status reports. Define project schedules, allocate resources and monitor progress. Manage scope, including impact from scope changes on deliverables and timelines. Facilitate Releases/Deployments, ITOPS and DBA production activities along with internal and external Change Management communication. Align project objectives with company goals and ensure the project team has a clear understanding of objectives and expectations. Establish and maintain project leadership across departments, subcontractors, vendors and customers. Identify and manage issues, risks, project dependencies and critical path. Maintain project artifacts and documents. Plan, schedule, manage and track project timelines, milestones and budgets. Define, verify and control scope and negotiate scope changes with client.

• Established QA best practices and performance metrics/KPIs to ensure quality throughout the SDLC and holistically. Hands on experience in Mobile, Web front end and Backend applications. Implemented automation frameworks for regression testing. Find competing technology initiatives across the organization and where possible collapse them in order to promote reusability.

• Building and growing an effective QA team from the ground up. Lead and managed a team of 20 Manual and Automated QA Engineers. Participated in cross functional team discussions to help improve the overall service quality, providing input for a go/no-go decision on release readiness, reviews and communicating status to stakeholders. Hands on testing experience on various applications. Contributed heavily and implemented testing processes and automation frameworks. Conducted several Proof of Concepts. Used technical skills to help mentor QA Engineers when needed. Worked with other members of the quality group and the organization to ensure tactical execution of quality protocols and SOPs to minimize risk to the business. Onshore/Offshore co-ordination activities.

• Evangelize adherence to defined development life cycle, good software design practices and Architecture strategy and intent. Co-ordinated releases with DevOps team to ensure production readiness, deployments, verifications using manual and automated test runs. Anchored defect prevention activities, implemented defect management plan, conducted defect triage meetings, applied broad technical knowledge and skills to analyze, develop and implement solutions for process improvements, trouble shooting and new product development support in assigned area. ACCENTURE – BRITISH TELECOM

Pune, INDIA

Agile QA Lead 07/2007 to 10/2009

• Provided technical leadership to a team of QA engineers. Understanding risk areas and prioritizing QA effort to mitigate them. Test Planning and Execution in Agile/Scrum environment. Defined Test Strategies, Test standards, Processes, Policies, Procedure, Template, Beta testing, UAT testing processes. Developed automated and manual test procedures for requirement validation, integration, regression, performance and usability testing. TATA CONSULTANCY SERVICES – IQVIA (QUINTILES IMS)

Mumbai, INDIA

Senior Quality Engineer 04/2005 to 06/2007

• Conducted sessions with BAs and Developers on Quality center and QA Processes. Participated in the production deployment planning & provided postproduction rollout support as needed. Used Rational tools for functional testing. Understanding the Requirements and estimating the Effort (TCP methodology). Attended requirements, design and demo meetings to review, scope and analysis of requirements.

ENEMSOFT TECHNOLOGIES – EMERSON ELECTRIC

Pune, INDIA

Software Quality Engineer 10/2003 to 04/2005

• Hands on experience in testing various applications in Emerson. Requirement Analysis, Test case Preparation, Execution, Metric management, Defect tracking, reporting. Generation and maintenance of the regression test suites. Configuration of various web cards and Simulators of different types of UPS Systems. Execution of Test Scripts on different Operating Systems and multiple browsers. Coordinate for environment setup of QC with external interfaces. EDUCATION Post Graduate Diploma in Business Administration (M.B.A. – FINANCE) Symbiosis University, Pune, MH, India

Bachelor of Engineering (B.E. Mechanical Sandwich) University of Pune, Pune, MH, India

CERTIFICATIONS Certified Scrum Master (CSM) from Scrum Alliance

Certified Test Manager from American Software Testing Qualifications Board (ASTQB), Inc Certified Hewlett Packard Accredited Integration Specialist in Quick Test Professional (QTP) and Quality Center (QC) Certified Manager of Software Testing (CMST) from Quality Assurance Institute, USA Certified SAP ABAP/4 Professional

Certified SAS Base Advanced Clinical Program

Certified Software Quality Analyst (CSQA) from Quality Assurance Institute, USA Certified ISTQB Foundational Level Tester from ITB, India Certified Software Tester (CSTE) from Quality Assurance Institute, USA Certified ISEB ISTQB Dual Foundational Level Tester from ISEB BCS, UK Certified NCFM Financial Markets Beginner’s Module from National Stock Exchange, India Several Brain bench certifications



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