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Manager Store

Location:
Oak Park, IL
Posted:
December 25, 2019

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Resume:

Pamela Denise Hampton

*** ***** *** ****, ** ****1

ada461@r.postjobfree.com Mobile 708-***-****

A pre-emptive, efficient and proven producer, demonstrating a high level of initiative with extensive experience in people management. Dependable, resourceful and goal driven with the eagerness to learn. Pro-active listener, ability to make sound decisions and can manage challenging situations. Detail oriented self-starter and a superb team player.

Professional Experience

Unifirst - Melrose Park, IL

Clothing Presser December 2018 – September 2019

Check garments and linen to see any problems with laundering

Setup and calibrate pressing machines

Feed clothes into machine and set dials and gauges

Figured out what heat clothes should be pressed on depending on the cloth

Check labels to determine any special instructions

Fold as well as pack pressed clothes into re-sealable bags

Hang clothes on hangers and tab them according to provided instructions

Follow instructions on hand-ironing clothes

Straighten clothes that need to be pressed

Provide feedback regarding problems to the supervisor

Garment Inspector/ Quality Control December 2017 - December 2018

Inspects each garment to ensure it meets established quality specifications

Designates garments for repair, replacement or rewash as necessary

Scans or enters garments to be repaired or replaced into the computer

Places garments that have passed inspection up the line to the scan out station

Sorts garments when needed to maintain production flow

DHL – Chicago, IL

Encoder November 2014 – December 2017

Complete scanning and data entry – Scan labels, operate a hand or foot activated barcode or optical character reader

Ensure scanning production levels and manual encoding pieces per hour (PPH) production standards are achieved

Maintain the encoding station from set up through break down

Manual intervention required by entering partial address information if/when label cannot be scanned

Paramount Staffing – Chicago, IL

Encoder (DHL) December 2013 – November 2014

Complete scanning and data entry – Scan labels, operate a hand or foot activated barcode or optical character reader

Ensure scanning production levels and manual encoding pieces per hour (PPH) production standards are achieved

Maintain the encoding station from set up through break down

Manual intervention required by entering partial address information if/when label cannot be scanned

Packer (Solo Cup) August 2011 – November 2013

Packaged finished products into appropriate bags

Visually inspect packaging and confirm quantity count per bag

Work at an efficient and safe pace to keep sealed and packed boxes moving down assembly line

Ensure machine was properly functioning to avoid jams that would require manual intervention

Hat World LIDS - Chicago, IL

Store Manager (Gurnee Mills) November 2009 – May 2010

Generated consisted sales and responsibly contributed to maintaining or exceeding store volume of approximately $750,000 annually

Maintain strong product knowledge for use in selling and merchandising

Produce sale gains by providing excellent customer service

Exceeding company objectives in all measurable areas of the business

Provide consistent assessment of each associate’s sales performance and work within the store to give feedback on areas of strength and opportunity while keeping in line with the company’s objective

Adhere to current visual guidelines including proper merchandising, signage and store cleanliness

Control expense – protect company assets within guidelines of LIDS Retail policies

Prepared store schedules and always provided proper store coverage using the guidelines for wage control set by the company

Followed all policies to accurately manage store inventory including receiving, transferring, completing price changes

Open and close the store responsibility and duties as required

Hiring staff as needed

Manage store associates through use of LIDS programs, goal setting (for sales and tasks)

Encourage compliance of all store associates using established policies, procedures and guidelines

Administer the progressive steps of discipline to include verbal and written warning

Assisted in reducing theft by enforcing the prevention methods

Store Manager (Evergreen Plaza) March 2009 – November 2009

Responsible for revamping cleanup of store – turned around declining sales and assist to produce $237,000 in volume and became number 1 in the district

Assist in monitoring and controlling profitability objectives of store set forth in company budgets and forecasts

Follow all proper return and refund procedures

Perform proper documentation and record keeping per the Operations P& P Manual

Process all inbound merchandise shipment, in-store price changes and store-to-store or store-to-warehouse product transfers

Inventory control responsibilities

Open and close store responsibility duties as required

Assisted in reducing theft by enforcing loss prevention methods

Assistant Manager (Harlem & Irving) September 2008 – March 2009

Assist in monitoring and controlling profitability objectives of store set forth in company budgets and forecasts

Follow all proper return and refund procedures

Perform proper documentation and record keeping per the Operations P& P Manual

Process all inbound merchandise shipment, in-store price changes and store-to-store or store-to-warehouse product transfers

Inventory control responsibilities

Open and close store responsibility duties as required

Assisted in reducing theft by enforcing loss prevention methods

Nordstrom – Oakbrook, IL

Sales Associate October 2004 – September 2008

Assist customers with a variety of transactions through a seamless and friendly experience

Achieve sales goals set by management

Grow sales by opening new Nordstrom Rewards program accounts

Work with the team to keep the department “runway ready,” which means stocking, re-merchandising, display, price markdowns, merchandise transfers and light cleaning

Build relationships and rapport with new and returning customers

Sought fashion and product knowledge to assist in building expertise

Provided honest and confident feedback to customers about style and fit respectfully

Education – Chicago State University

Tentative Graduation - 2021

References available upon request



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