Pamela Denise Hampton
ada461@r.postjobfree.com Mobile 708-***-****
A pre-emptive, efficient and proven producer, demonstrating a high level of initiative with extensive experience in people management. Dependable, resourceful and goal driven with the eagerness to learn. Pro-active listener, ability to make sound decisions and can manage challenging situations. Detail oriented self-starter and a superb team player.
Professional Experience
Unifirst - Melrose Park, IL
Clothing Presser December 2018 – September 2019
Check garments and linen to see any problems with laundering
Setup and calibrate pressing machines
Feed clothes into machine and set dials and gauges
Figured out what heat clothes should be pressed on depending on the cloth
Check labels to determine any special instructions
Fold as well as pack pressed clothes into re-sealable bags
Hang clothes on hangers and tab them according to provided instructions
Follow instructions on hand-ironing clothes
Straighten clothes that need to be pressed
Provide feedback regarding problems to the supervisor
Garment Inspector/ Quality Control December 2017 - December 2018
Inspects each garment to ensure it meets established quality specifications
Designates garments for repair, replacement or rewash as necessary
Scans or enters garments to be repaired or replaced into the computer
Places garments that have passed inspection up the line to the scan out station
Sorts garments when needed to maintain production flow
DHL – Chicago, IL
Encoder November 2014 – December 2017
Complete scanning and data entry – Scan labels, operate a hand or foot activated barcode or optical character reader
Ensure scanning production levels and manual encoding pieces per hour (PPH) production standards are achieved
Maintain the encoding station from set up through break down
Manual intervention required by entering partial address information if/when label cannot be scanned
Paramount Staffing – Chicago, IL
Encoder (DHL) December 2013 – November 2014
Complete scanning and data entry – Scan labels, operate a hand or foot activated barcode or optical character reader
Ensure scanning production levels and manual encoding pieces per hour (PPH) production standards are achieved
Maintain the encoding station from set up through break down
Manual intervention required by entering partial address information if/when label cannot be scanned
Packer (Solo Cup) August 2011 – November 2013
Packaged finished products into appropriate bags
Visually inspect packaging and confirm quantity count per bag
Work at an efficient and safe pace to keep sealed and packed boxes moving down assembly line
Ensure machine was properly functioning to avoid jams that would require manual intervention
Hat World LIDS - Chicago, IL
Store Manager (Gurnee Mills) November 2009 – May 2010
Generated consisted sales and responsibly contributed to maintaining or exceeding store volume of approximately $750,000 annually
Maintain strong product knowledge for use in selling and merchandising
Produce sale gains by providing excellent customer service
Exceeding company objectives in all measurable areas of the business
Provide consistent assessment of each associate’s sales performance and work within the store to give feedback on areas of strength and opportunity while keeping in line with the company’s objective
Adhere to current visual guidelines including proper merchandising, signage and store cleanliness
Control expense – protect company assets within guidelines of LIDS Retail policies
Prepared store schedules and always provided proper store coverage using the guidelines for wage control set by the company
Followed all policies to accurately manage store inventory including receiving, transferring, completing price changes
Open and close the store responsibility and duties as required
Hiring staff as needed
Manage store associates through use of LIDS programs, goal setting (for sales and tasks)
Encourage compliance of all store associates using established policies, procedures and guidelines
Administer the progressive steps of discipline to include verbal and written warning
Assisted in reducing theft by enforcing the prevention methods
Store Manager (Evergreen Plaza) March 2009 – November 2009
Responsible for revamping cleanup of store – turned around declining sales and assist to produce $237,000 in volume and became number 1 in the district
Assist in monitoring and controlling profitability objectives of store set forth in company budgets and forecasts
Follow all proper return and refund procedures
Perform proper documentation and record keeping per the Operations P& P Manual
Process all inbound merchandise shipment, in-store price changes and store-to-store or store-to-warehouse product transfers
Inventory control responsibilities
Open and close store responsibility duties as required
Assisted in reducing theft by enforcing loss prevention methods
Assistant Manager (Harlem & Irving) September 2008 – March 2009
Assist in monitoring and controlling profitability objectives of store set forth in company budgets and forecasts
Follow all proper return and refund procedures
Perform proper documentation and record keeping per the Operations P& P Manual
Process all inbound merchandise shipment, in-store price changes and store-to-store or store-to-warehouse product transfers
Inventory control responsibilities
Open and close store responsibility duties as required
Assisted in reducing theft by enforcing loss prevention methods
Nordstrom – Oakbrook, IL
Sales Associate October 2004 – September 2008
Assist customers with a variety of transactions through a seamless and friendly experience
Achieve sales goals set by management
Grow sales by opening new Nordstrom Rewards program accounts
Work with the team to keep the department “runway ready,” which means stocking, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
Build relationships and rapport with new and returning customers
Sought fashion and product knowledge to assist in building expertise
Provided honest and confident feedback to customers about style and fit respectfully
Education – Chicago State University
Tentative Graduation - 2021
References available upon request