STEVEN EVANS

Wendell, NC 559-***-**** ada42v@r.postjobfree.com

My objective is to continue my career in Information Security in a growing organization where my skills will be enhanced, and my experience will be utilized in achieving the goals and objectives of the organization.

EXPERIENCE

JUL 2014 – NOV 2019

SECURITY VULNERABILITY SPECIALIST II THE METAMORPHOSIS GROUP INC. LA JOLLA, CA; REMOTE

Assist the Continuous Readiness in Information Security Program (CRISP) Project by remediating security threats and vulnerabilities for VA hospitals; 99% remediation rate

Perform vulnerability management, assessment, and mitigation on Windows OS clients

Provide, on a daily basis, on-site and remote desktop IT and security support services including but not limited to: setup, configure, and troubleshooting of workstation, laptop, network device (including mobile devices), printer hardware and software, and customer service

Provide remediation actions for unimplemented security controls

Implement IT policies, procedures, and system controls

Contribute to the preparation of procedure manuals and documentation for help desk technicians

Ensure all tickets requiring follow-up work and/or calls are resolved

Maintain liaison with network users and technical staff to communicate the status of problem resolution

Review and analyze various event logs for possible security incidents and errors for patch deployment

Test and image desktops and laptops using Microsoft Operating System Deployment using the VA provided images

Implement patches and implement corrective actions needed to mitigate security risks and vulnerabilities and deliver a Patch Implementation Report that includes the list of implemented patches, corrective actions taken, and testing performed to mitigate security risks and vulnerabilities

Use Nessus, System Center Configuration Manager (SCCM), System Center Operations Manager (SCOM), and SQL reports and product logs to review and locate workstations and servers with inventory, deployment, patching or other issues, then use provided scripts, tools, and vendor products to troubleshoot and resolve the issue, and verify resolution

Maintain, analyze, and troubleshoot with SCCM software

Administer and troubleshoot the McAfee Antivirus Enterprise software on endpoint clients

MAY 2013 – OCT 2013

SERVICE DESK ANALYST HEWLETT PACKARD/APEX SYSTEMS CORONADO, CA

Managed user accounts settings, Exchange mailbox permissions, security groups, and distribution lists in Active Directory; configured and troubleshoot Microsoft Outlook

Installed and troubleshoot Office Win 7/10, Adobe reader/Acrobat, Outlook Win 7/10, Internet Explorer, Citrix, Guardian Edge, McAfee Intrusion Protection

Provided NMCI enterprise remote assistance and support to end users on Windows 7 and XP machines in a highly secure government environment

Provided CAC/PKI support, encryption support and certificate recovery management

Updated and troubleshoot Symantec Antivirus definitions and software

Added, troubleshoot, and install network printers

Documented phone calls on a web-based ticketing system, provided accurate logging and documentation, and provided details to escalate as needed

Assisted in Windows Administration of user account creation and modification using Active Directory

EDUCATION

FEB 2018 – JUL 2019

MBA UNVERSITY OF PHOENIX

FEB 2012 – JUN 2014

BS INFORMATION TECHNOLOGY: INFORMATION SECURITY SYSTEMS UNIVERSITY OF PHOENIX

SKILLS

Cybersecurity

Vulnerability Assessment & Management

Network Troubleshooting

Logistics Methodologies

Reporting, Ticketing, Documentation

WIN 7 / WIN 10

Firewalls / Patch Management

Information & Network Security

Efficiency / Accuracy

Quality Assurance Standards

Supply Management

MS Office

PREVIOUS WORK HISTORY

URS CORPORATION AIRCRAFT WORKER NOV 2010 – APR 2012 SAN DIEGO, CA

L-3 COMMUNICATIONS AIRCRAFT WORKER MAY 2009 – NOV 2010 SAN DIEGO, CA

UNITED STATES NAVY NOV 2003 – NOV 2007 SAN DIEGO, CA

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