Mechanical Assembly

Pfenning

414-***-**** Milwaukee WI *****

Goal & Summary

Efficient, cost conscious, knowledgeable worker interested in contributing to production team in reaching assembly and production objectives. Proven in a range of production areas including:

• Communicating effectively with customers about expectations from product ordering through delivery

• Building on production strengths and accurately conveying production challenges, requirements and suggestions to engineers, designers, superiors and assigned specialty teams

• Balancing quality production with cost effective production practices

• Supervising and training of in-house and new manufacturing site production employees

• Learning new practices and adapting, integrating and applying several years knowledge of overall related production business practices

Production Experience

Hopper Cell Department Head ACS Group New Berlin, WI 2007 - 2019

Promoted after 3 months (of 2 yr. temp-staff contract) for proven potential and successful completion of assignments.

Customer Service & Business Operations

• Recognized by supervisors and corporate leadership for building positive customer relations and for operations achievements such as:

Improved relations with one account by identifying, reporting and preventing products being produced with a feature they had previously expressed dis-satisfaction with

Increased profit by quickly turning over and assuring quality refurbishing (remade, rebuilt, new parts, new labeling, etc.) of previously returned merchandise

Consistently exceeding production efficiency expectations up to and over 50%. e.g. Examples:

o Completed a standard product order quoted at 48 hours in under 20 hours

o Completed a new product order quoted at 5 hours in under two hours

Technical Skills & Competencies

• Perform wiring in completing custom Electrical Control Box orders that run motors, include timing features and a range of intended functions

• Read schematics to develop wiring and production plans attending to point to point wiring requirements and related effects on control box layout, materials and set up as needed

• Run a range of machines for jobs including Punch Presses, Drill Presses and Hopper Machines

• Work with both power and manual hand tools to complete detailed aspects of tasks

• Familiar with operating air compression or manually powered grinders and sanders

• Review order information and determine or track parts and products using AVANTE and BCPS databases

• Complete initial troubleshooting of electrical issues related to departmental products

Leadership

• Lead department team including 200,000 orders from sub-assemblies to completed units including standard customer orders and high priority/emergency orders

• Supervise 2 – 20 staff based on volume of current customer requests and company changes over time

• Communicate with customers, internal staff, vendors and company superiors in a professional manner with a consistent intent to maintain a positive and high energy personal and company image

• Role model with expected production attitudes, safety behaviors and production practices

• Report to, and work with the Efficiency Quotation Team to streamline quotation accuracy and increase profit by reviewing past and present customer orders to improve future production effectiveness of and related practices

Held additional related and non-related positions consistently demonstrating positive attitude, being known for getting the job done right and on time, and working both independently and within teams effectively.

Education

Part Time Student with 12 Associate level math credits completed Milwaukee Area Technical College

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