Hard-working recent high school graduate, with 1 year of work experience and a proven knowledge of customer communications, conflict resolution, and customer satisfaction. Aiming to leverage my abilities to successfully fill the Customer Service Position role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. EDUCATION
DUNDEE CROWN HIGH SCHOOL
High School Diploma (May 2018)
Extracurricular Activities: Feed my starving children, St. Monica's Church PROFESSIONAL EXPERIENCE
AMAZON.INC, Elgin, IL
Warehouse, May 2019 - Present
Collaborate with workers and managers to solve work-related problems. Review work throughout the work process and at completion to ensure that it has been performed properly. Transmit and explain work orders to laborers.
Conduct staff meetings to relay general information or to address specific topics, such as safety. Inform designated employees or departments of items loaded or problems encountered. MCDONALD'S, Algonquin, IL
Customer Service, Apr 2019 - Aug 2019
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Greet customers entering establishments.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Answer customers' questions, and provide information on procedures or policies. ADDITIONAL SKILLS
Polish speaking reading and writing
Reviewing Companies rules
Following companies safety procedures