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Service Representative Customer

Location:
Quezon City, Philippines
Posted:
December 19, 2019

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Resume:

Daisy Tiongson Abulencia-Flores

Ochando, New Washington, Aklan 5610

+639*********

ada310@r.postjobfree.com

PROFILE:

Data Encoder, Administrative Officer, Customer Service Representative, Cashier and Accounting with 10+ years of working experience in different field, handling confidential and making routine tasks as efficient as possible. Aiming to obtain a position that will enable me to utilize my educational background, to further develop my skills and enhance my ability to adopt and learn quickly.

WORK EXPERIENCE

Head Cashier / 2019-Present

Ocean Mall

Kalibo International Airport

Kalibo, Aklan 5600

- Encode the details of guest booking every day.

- Make sure the detail is correct. Time of arrival, which tour guide it belongs.

- Receive payment from the guest what currency it may.

- Count money in cash drawers to ensure the amount is correct.

- Sending all the reports to the Accounting department. Cashier / 2015-2018

Globe Telecommunications, Inc.

Kalibo, Aklan 5600

- Open and close cash register.

- Operate POS cash register, handling 50+ transaction daily and count the money to ensure it’s correct.

- Sending reports to the main office for auditing. Customer Service Representative ( Frontline) / 2015-2018 Globe Telecommunications, Inc.

Kalibo, Aklan 5600

- Handle 20+ customers daily, with duties including answering their queries, retrieving customer data, presenting the best solution to their concerns.

- Cross selling product that suited for them.

- Persuade customer not to cancel their subscription from the company. Administrative Officer / 2013-2015

Levitan Software

Kalibo, Aklan

- Marketing – Searching for more customer to avail our product and services

(Locally and International)

- Processing all permits of the company.

- Monitoring income and expenses of the company.

- Handling staff, preparing payroll.

Cashier/Accounting Clerk / 2012-2013

Libcap Super Express

Kalibo, Aklan

- Receive payments, checking all receipts/invoice. Make sure that everything is correct and balance.

- Count and deposit money every day.

- Sending daily and monthly reports.

Data Encoder / 2012-2012

Libcap Super Express

Kalibo, Aklan

- Encodes daily sales, assist customer with their queries and answering phone calls.

COD Operator and Data Encoder for Philaris RD

Project Employee of Land Registration System Inc. (LARES) for Land Titling Computerization Project (LTCP) Assigned at Land Registration Authority Registry of Deeds Capitol Site, Kalibo, Aklan

December 16, 2010- March 16, 2012

Document Preparation of Data Conversion Team

Project Employee of Land Registration System Inc. (LARES) for Land Titling Computerization Project (LTCP) Assigned at Land Registration Authority Registry of Deeds Capitol Site, Kalibo, Aklan

November 11, 2009-December 16, 2010

Education:

TERTIARY

Diploma in Computer-Based Accountancy

AMA-Computer Learning Center, Inc.

Capitol Site, Kalibo, Aklan 5600

2007-2008

SECONDARY

Aklan National High School for Arts and Trades

Roxas Ave., Andagao Ext., Kalibo, Aklan 5600

2005-2006

Awards and Achievements:

Supreme Student Council – TREASURER

ACLC-Kalibo, Aklan

2007-2008

TESDA Scholar

ACLC-Kalibo, Aklan

2006-2008

Academic Excellence Award as Outstanding Student

ACLC-Kalibo, Aklan

Awarded at Gov. Corazon L. Cabagnot Tourism and Training Center Old Buswang, Kalibo, Aklan April 8, 2007

Meritorious Performance Award, Academic Excellence Award Outstanding Student and Corporate Academic Award

Excellence as Bookkeeper of the Year

ACLC-Kalibo, Aklan

Gov. Corazon L. Cabagnot Tourism and Training Center Old Buswang, Kalibo, Aklan April 19, 2008

Certificate and Eligibility:

National Certificate II on Personal Computer Operation TESDA (Technical Educational Skills and Development Authority) Kalibo, Aklan April 6, 2008

On-Job-Training:

Office Clerk

AMA Computer Learning Center

Capitol Site, Kalibo, Aklan

(300 hours)

Seminars and Trainings:

Communication Skills Training

QA Computer Learning Center

November 3 - December 16, 2008

Cashier Training

Libcap Holding Corporation-

Jaro, Iloilo City

September 24-29, 2012

Geeks On A Beach (GOAB) Conference

Regency Boracay Island, Phils.

September 26-27, 2013

Skills:

Computer Literate

- Microsoft Office( Word, Excel, Powerpoint, Publisher)

- Internet

Strong Communication Skills

Writing Skills

Problem Solving



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