Business Process Improvement Analyst
Extensive experience in Business Process analysis and leading business process improvement teams. I implement creative solutions to optimize all business processes and practices, significantly reducing costs while improving profitability and customer satisfaction. Proven track record streamlining business processes in a variety of industries.
Areas of Expertise
Lean Six Sigma
Business Process Mapping
Expert in all Microsoft Software
Global Supply Chain & Logistics
SQL & SQL Server
Business Process Consultant and Supply Chain Manager Alstom Transport New Castle, DE 5/2014 to 11/2017
Reengineered North American Business Process eliminating 9 non value-adding processes
Slashed cash to cash time from 3 months to 2 months
Business Process Mapping of all North American order fulfilment and supply chain processes.
Facilitated North American Stakeholders workshops and interviews from Sr. Management through
Process Practitioners using Lean Six Sigma methods and tools
Senior Logistics Analyst Agilent Technologies Inc. Wilmington, DE 6/2008 to 5/2014
Developed a global distribution system model for the Logistics-Life Science and Chemical Analysis division of a $4B electronic bio-analytical measurement instruments and equipment manufacturer
Global Logistics Process Lead for new product introductions. Implemented all downstream storage and distribution processes for 12 NPIs
SOX Compliance Manager - Analyzed shipments' actual receipt date vs. invoicing dates. Found many invoicing before Customer receipt date errors (Invoicing before receipt). Linked invoice date to carrier service level in SAP
Senior Consultant Lead Time Technology Inc. Wilmington, DE 4/1998 to 6/2006
Conducted business process re-engineering projects, utilizing Customer & Supplier Linking Process for 32 customers
Statistically modeled and streamlined flows of information, cash, and materials for 32 customers
Team Building & Management: Reorganized Supply Chain Planning Functions for North American parts planning. Managed, Trained and Mentored a team of Production and Distribution Planners and Logistic Analysts in day to day Supply Chain Operations.
Reduced Costs: Utilized Data Mining and Six Sigma analysis tools, examined existing inbound/outbound global freight costs and identified cost reductions opportunities. Worked with freight and parcel carriers, freight forwarders, and import brokers internationally and implemented cost reduction initiatives, saving more than $5M annually in global distribution.
Integrated Supply Chain after Acquisition: Agilent acquired a new lab instrument company which needed to be integrated into the supply chain. Led inter-company project team to define and implement new end-to-end supply chain process to ensure the smooth flow of orders, materials and cash globally; doubling the new volume in less than six months.
Improved Operations: Utilized Six Sigma DMAIC, Lean, TQM, 5S and other process improvement techniques. Formed and led a 5-company cross functional Business Improvement and Transformation team to improve overall Planning and Manufacturing operations. Removed over 20% of order to delivery time in a billion-dollar extended supply chain.
Bachelor of Science / Chemical Engineering Catholic University of America
Six Sigma Green Belt / Agilent Technologies